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Sirma Sultan Hotel Istanbul

Rise to breathtaking views from the rooftop. Discover historic charm nearby Grand Bazaar and Hagia Sophia.

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In the heart of Istanbul, Sirma Sultan Hotel Istanbul offers a warm welcome with a rooftop terrace, shopping on site, and free breakfast buffet. Enjoy in-room WiFi, unwind at the coffee shop/cafe or take advantage of dry cleaning/laundry services and express check-out.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

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Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 3 AM

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 50 per person (one way)
  • Airport shuttle fee per child: TRY 5 (one way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Is Sirma Sultan Hotel Istanbul pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Sirma Sultan Hotel Istanbul?

Check-in start time: 12:30 PM; Check-in end time: 3 AM.

What time is check-out at Sirma Sultan Hotel Istanbul?

Check-out is at noon.

Does Sirma Sultan Hotel Istanbul provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 50 per person applies.

Where is Sirma Sultan Hotel Istanbul located?

Located in Sultanahmet, this hotel is within a 10-minute walk of Sultanahmet Square, Blue Mosque, and Bosphorus. Hagia Sophia and Grand Bazaar are also within 15 minutes. Cemberlitas Station is 8 minutes by foot and Sultanahmet Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.2

6.6

Cleanliness

7.2

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 103 reviews
Rating 8 - Good. 26 out of 103 reviews
Rating 6 - Okay. 25 out of 103 reviews
Rating 4 - Poor. 16 out of 103 reviews
Rating 2 - Terrible. 18 out of 103 reviews

Reviews

Verified

6/10 Okay

Crystal

Liked: Staff & service

Great Service

The hotel service is fabulous, the rooms are a little old, but the service makes up for it. Breakfast is great. good cheep food in the neighborhood and Turkish Delight around the corner.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huono hotelli

Hotelli ei vastannut odotuksiamme. Seinät olivar pahviä, joten kaikki äänet kuuluivat erittäin selkeästi. Työntekijät eivät ymmärtäneet, että melussa ei voi nukkua. Vessan oven saranatkin irti paikoiltaan. Karvat lavuaarissa antoi lopullisen niitin yhteen tähteen.
Verified

10/10 Excellent

kamel

Liked: Staff & service, room comfort

Wonderfull staff and very close to all attractions

This is the second time we book at sirma sultan, mr. Roberto is an amazing gentleman! He goes out of his way to advise us where to go and how plus if we need anything he's always helping us! The breakfast was really good and tasty plus the view at terrace was very nice! We definitely will stay at sirma sultan everytime we visit Istanbul. Thank you mr. Roberto from Lebanon!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Godt hotel god beliggenhed i roligt kvarter tæt på de historiske steder. Servicemindet personale i receptionen samt rengøringspersonale. Morgemadsbuffeten kunne godt have brugt en stjerne mere , lidt mere opmærksomhed på at der kan mangle bestik at osten er sluppet op osv. Tagterassen desværre lukket af efter middag også et minus.
Verified

6/10 Okay

gustavo

Liked: Cleanliness, staff & service

Good hotel, excellent relation price service

Nice hotel, near to great monument, very quiet and confortable block, the staff were very responsible and excellent services
Verified

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrale Lage für anspruchslose Urlauber

Die Lage ist super zentral. Die Freundlichkeit der Angestellten (bis auf eine Dame an der Rezeption und im Service beim Frühstück) lässt sehr zu wünschen übrig. Die Badezimmer hatten nicht einmal für "südländische" Verhältnisse ein annehmbares Niveau. - und ich bin schon gut rumgekommen! Wir haben vorher - wie verlangt - per Kreditkarte bezahlt und wurden dann zur nochmaligen Zahlung vor Ort aufgefordert, da das Geld angeblich nicht angekommen ist. Unsere Belege sagen aber was anderes. Augenblicklich läuft eine Beschwerde und der Versuch der Rückholung durch EXPEDIA. Es macht also Sinn hier Kreditkartenabrechnungen als Beleg mitzuführen. Das Frühstück war dem Preis-/Leistungsverhältnis angemessen und auf das Dachterrasse war es auch sehr angenehm. Alles in allem würde ich das Hotel keinem Freund empfehlen!
Verified

2/10 Terrible

Ola

Disliked: Cleanliness, property conditions & facilities, room comfort

Jeg anbefaler ikke i hele tatt noen på den hotell.

Hotellrommet er forferdelig. Rommet som jeg fått er veldig kald varmeapparat virker ikke, skitten og lukter vondt.
Verified

6/10 Okay

Galicia

Liked: Staff & service
Disliked: Cleanliness

Hotel aceptable

Las habitaciones de la planta baja son las peores, sobre todo por el ruído y la limpieza es escasa. Lo mejor de este hotel es el desayuno y la atención del jefe, Roberto, sin embargo el otro trabajador de la recepción es bastante desagradable. Relación calidad-precio buena y la situación bien, en la zona vieja pero abajo de todo
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Merçi Roberto

sejour agreable acceuil chaleureux surtout avec Roberto tres serviable et humain et parle bien arabe, c'est rare dans les hotels turck. un petit dejeuner multi choix et bon. merci pour tous
Verified

6/10 Okay

Murriany

Liked: Staff & service
Disliked: Cleanliness

The facility Need to be improved

As we arrived at the hotel, we found out that the we had a toilet problem in our room. The water keep running after we flushed. After we complained the water was stop from running but in the other way we can't use the toilet again because there was no water to be flushed. And the woman at the bfast room seems unhappy doing her job.
Verified

8/10 Good

Zeid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to historic sites of Istanbul

Good clean hotel. Some confusion about whether we had pre-paid for the room but that could have been a fault of Expedia.com with whom we booked the hotel. It was very close to the Little Aya Sophia Mosque & the major tourist sites of the city.
Verified

4/10 Poor

경우

Disliked: Property conditions & facilities, room comfort

시르마술탄호텔 가격대비 성능 보통이하

직원들은 친절했으나 공사중인 별관 자리를 주어서 밤늦게까지 소음이심함
Verified

8/10 Good

serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel merkezi otel

Odalar temiz düzennli kahvaltısı terası çok güzel
Verified

10/10 Excellent

manal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent sejour

l’accueille et le service étaient excellant durant tous le séjour ;l’hôtel se trouvant a deux pas des lieux de tourisme les plus important de la ville a savoir la mosquée bleu ;l’hippodrome de Constantinople;Hagia Sophia, palais de topkapi... bref j'y retournerais bien volontiers dans la saison estivale ...
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

отличный недорогой отель!

Отель выбирали быстро и по принципу "дешево и близко к центру" (ездили на выходные). С выбором не прогадали: отель чистый, уютный, идеальный для ночлега - ничего лишнего. Номер чистый и симпатичный,в турецком стиле. порадовало также, что завтрак включён в стоимость номера. Завтрак, конечно,простенький (свежий хлеб, сыры, оливки, яйца и т.д.), но в самой столовой очень даже атмосферно! Можно завтракать на открытой террасе, смотреть на пролетающих чаек и милые крыши соседних домиков. Все самые интересные места в пешей доступности от отеля. Единственный минус: мы долго не могли его найти самостоятельно, он не совсем верно показан на карте. Добрые люди помогли) также можно добраться от метро или аэропорта на такси.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

화장실냄새가 안좋아요

메인 관광지역이어서인지 요금이 저렴한 것도 아니었는데... 상태는 실망이었어요. 특히 화장실 냄새가 이상했어요..
Verified

4/10 Poor

Holiday Man

Disliked: Property conditions & facilities

THINGS TO CHECK BEFORE YOU BOOK WITH THIS HOTEL!

I booked through Expedia and was told that the cost of the hotel would be taken off my credit card a few days before my departure. On arrival at the hotel, I was asked to pay for my stay in advance. This caused me trouble as I had to use my spending money cash for payment. I also asked if I could check out late on my last day due to an evening return flight. I had this request written on my booking. On my last day I was asked to check out at 12 noon and I hadtoshow them my booking with the request before they let me check out later. The owner is never around and the level of English spoken is poor. There was a constant smell in the bathroom and some of the fixtures and fittings were broken. The lighting was very poor both in the room and reception area. The WIFI has connectivity problems!
Verified

4/10 Poor

D P Singh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Conditions at Sirma Sultan Hotel

AC was not working, Mosquitoes bit us, Only one power plug in the room, High rates vis-a-vis Poor Quality Service & False Promises provided by the hotel. When we asked the hotel management to rectify the faults, they asked us to Keep Smiling instead.
Verified

4/10 Poor

Rita Melandri

Disliked: Staff & service, property conditions & facilities, room comfort

A prima vista si presenta bene ma ...

La zona è comoda perché in 5 minuti si raggiunge il centro di Istanbul ma la zona è da bassifondi con una discarica vicino. La camera era pulita ma nel bagno l'acqua del wc scorreva ininterrottamente(era un problema prender sonno ) e nonostante la segnalazione l'inconveniente in tre gg. di permanenza non è stato rimediato. La connessione Internet ,garantita in tutte le stanze ,di fatto ,funzionava solo nel corridoio!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
102 nolu odada banyodaki cam duş muhafazası tek parça. Su tüm banyoya saçılıyor. Oda havasız. Ancak temiz bir oda ve temiz bir yatak vardı. Kahvaltı da yeterliydi.
Verified

8/10 Good

Tareq

Liked: Cleanliness, staff & service, room comfort

great people comfort and service

wounderful
Verified

6/10 Okay

Elfa

Liked: Cleanliness, staff & service

Istambul rocks

It was ok
Verified

6/10 Okay

Haleema

nice hotel, very close to blue mosque

this hotel was very good. particularly roberto, the main english speaking staff there, who went out of his way to help me and my friend. He was always at hand to recommend places to see. give directions, deliver an iron to my room, order taxis, tell me about a good price. when I couldnt print my tickets from my i-pad- i simply emailed them over. he went out of his way, allowed me to use thier computer at no extra charge. he was just a perfect example of a good host. Always cheerful!
Verified

4/10 Poor

nassim

Disliked: Cleanliness, staff & service, property conditions & facilities

Manque de professionalisme!!

Hôtel bien situé sur la carte mais en réalité se situe en forte pente jusqu'à la station de tramway. Le personnel est peu courtois. Le premier jour on nous a fait payer la réservation sur place alors que sur le récap d'Hôtels.com il était dit que l'hôtel nous débiterais sur notre cb. Il nous a donc fait un trou de 350€ dans notre budget, après l'avoir payer Roberto nous a emmener dans un autre hôtel que le sirma car notre chambre n'a pas été gardée malgré la réservation sur Hotels.com. Le second jour nous avons eu notre chambre dans le Sirma, une petite chambre au dernier étage collée au restaurant. Le matin nous entendions tous les allés et viens des gens ainsi que des bruits d'assiettes. Le couvre lit était avec de vieilles tâches de sang et il était impossible d'allumer la lumière de la salle de bain car elle mettait en marche l'extracteur d'air avec un fort bruit de vieille brouette, il faut se battre avec la robinetterie. Le ménage est fait à la vas vite, la poussière s'amassait dans les coins. Au final je vous conseille de payer un peu plus et d'avoir un hôtel mieux situé et plus agréable.
Verified

6/10 Okay

Atilla Özbek

Liked: Cleanliness
Eşim ile otele vardığımızda boş oda olmadığı bildirildi.Otelin o gün dolu olduğu v kredi kartımdan çekim yapılmadığı söylendi.Bizde bunun bizi bağlamadığı rezervasyon yapılırken red edilmediğimizinden bahsettik.Bize başka bir otelden başka bir oda gösterildi o odayı beğenmedik v bizim bu otel de kalmamız gerektiği üzerinde ısrarcı olduk çünkü red edilmeyen bir rezervasyonumuz vardı.Sonuç olarak otelin sahibi olduğunu söyleyen beyfendi daha sonra devreye girdi yine kendine ait olduğunu söylediği yakın başka bir otelin de bizim kalmamızı sağladı.Kabullenmek zorundaydık.O günkü pisikolojimizi size nasıl tarif edeyim.Şu an için sizin sitenizi bir defaha ki rezervasyonlarımda kullanmak istemiyorum.Kalmam gerekli oda da kalmadığım için otel hakkında bir değerlendirme yapmam doğru değildir düşüncesindeyim. Ancak gerek otel sahibi gerekse akşam sorumlusu beyfendi bizlere kibar davrandı haklı olduğumuzu tarafımıza iade etti olay tatlıya bağlandı.