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Reviews of Hilton Garden Inn Istanbul Beylikduzu

4 out of 5
Hilton Garden Inn Istanbul Beylikduzu
Barbaros Hayrettin Pasa Mah. 1999 Sk. 9, Esenyurt, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 739 reviews" "
Rating 8 - Good. 185 out of 739 reviews" "
Rating 6 - Okay. 66 out of 739 reviews" "
Rating 4 - Poor. 21 out of 739 reviews" "
Rating 2 - Terrible. 57 out of 739 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Souheil

Liked: Staff & service, amenities, property conditions & facilities
Great knowledgeable staff with multi languages Clean room and great views Food is excellent
Stayed 5 nights in May 2024

8/10 Good

Ahmad

Liked: Staff & service
Clean and close to shopping area
Stayed 3 nights in May 2024

8/10 Good

Bruce

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Through Expedia this hotel offers “Pay on Arrival” but then later the hotel sends a message requiring some partial prepayment or reservation will be cancelled. However, at this point there is no convenient way to prepay as over the phone payment and payment through Expedia not possible. For us it was very stressful and inconvenient and disappointing. The hotel should not offer “Pay on Arrival” through booking websites.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hatim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly , honest people, helpful people, wonderful smile .
Stayed 2 nights in Apr 2024

8/10 Good

Sait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location
Stayed 1 night in Apr 2024

2/10 Terrible

Veyis, rutherford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel management!
Stayed 1 night in Mar 2024

8/10 Good

Wissam, Beirut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , easy to acess , clean rooms
Stayed 1 night in Apr 2024

2/10 Terrible

Veyis, rutherford

Disliked: Cleanliness, staff & service, amenities
They charged me 3 times more than regular price.
Stayed 1 night in Mar 2024

2/10 Terrible

Veyis, rutherford

Disliked: Cleanliness, staff & service, amenities
Reception guy came to my room with a credit card machine and took 3 times more money than normal. I couldn't believe it was at Hilton. I complained but always they have answers.
Stayed 1 night in Apr 2024

2/10 Terrible

Veyis, rutherford

Disliked: Staff & service, amenities
Greedy management, they charged extra money.
Stayed 1 night in Apr 2024
Response from Seren Baycan on 2024/4/3
Veyis Bey merhabalar,Öncelikle Hilton Garden Inn Istanbul Beylikdüzü'nü tercih ettiğiniz için sonsuz teşekkürlerimizi sunarız. Konaklamanız ardından, konaklama deneyiminizi bizlerle paylaştığınız için teşekkür ederiz. Hilton Garden Inn Istanbul Beylikdüzü olarak misafirlerimizin tek kişi veya iki kişi konaklama tercihlerini kendilerine sunmaktayız. Bu sebepten dolayı fiyatlarımız iki kişi ve tek kişi şeklinde değişkenlik göstermektedir. Rezervasyon kontrolünüzü sağladık ve rezervasyonunuzu tek kişi şeklinde gerçekleştirdiğinizi görüntüledik. Hilton Garden Inn Istanbul Beylikdüzü ailesi olarak tüm misafirlerimizin bizler için son derece değerli olduğunu belirtmek ister, sizi tekrar otelimizde ağırlamayı dileriz.Saygılarımızla.

4/10 Poor

Veyis, rutherford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kemal

Stayed 1 night in Mar 2024

10/10 Excellent

Veyis, rutherford

Stayed 1 night in Mar 2024

10/10 Excellent

Salman

Stayed 3 nights in Mar 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience there Clean and good services
Stayed 4 nights in Mar 2024

8/10 Good

Ahmad

Stayed 3 nights in Mar 2024

10/10 Excellent

Suresh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good in general. I was given the room for handicapped people. Don't know if this is normal.
Stayed 1 night in Feb 2024

10/10 Excellent

mazin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Excellent hotel in terms of location, comfortable accommodation, food & management team.
Stayed 1 night in Feb 2024

10/10 Excellent

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Sarju

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Adolf

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

AHMED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Luca

Stayed 1 night in Jan 2024

10/10 Excellent

Arsalan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent service. Close to many restaurants and grocery stores
Stayed 3 nights in Dec 2023

8/10 Good

Bilal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was very good, swimming pool and gym very clean and was perfect for my three children. Breakfast has reasonable varieties. Onething i wasn't aware off kids breakfast was additional charge as i already paid for room and breakfast. But upon check-in i was told children breakfast not included .. for three days cost me roughly 80 euro
Stayed 3 nights in Dec 2023

6/10 Okay

MHD IBRAHIM

Liked: Cleanliness
Disliked: Staff & service
Some essential stuff were missing in the room like (mugs). Staff were not very friendly .
Stayed 3 nights in Dec 2023
Response from Hotel Team on 2024/2/25
Dear Guest.We wish you a nice day from Hilton Garden Inn Beylikdüzü.First of all, please accept our apology for the inconvenience you experienced during your stay.There is no mug in our rooms. If you have a mug request, you can call the reception. You will be gladly directed to your room. If you can give us more details about your feedback about our colleagues, we can help you better.Thank you and we hope you have a nice day.Best regards

10/10 Excellent

Faiz

Stayed 2 nights in Dec 2023

6/10 Okay

Behzad

Liked: Staff & service
Old

8/10 Good

Cigdem

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Husam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my trip to Turkey Oct 2023
great stuff and room, highly recommend for any traveler to Istanbul
Stayed 1 night in Oct 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
I ordered food from outside and they wouldn’t deliver to the room was a little disappointing , the suite was nice tho and he staff were busy and not as accommodating as other hotels
Stayed 1 night in Oct 2023

2/10 Terrible

MISAKI

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am giving one star just for one young gentleman in morning shift was nice. I don’t even want to give this hotel star. Other than him, every single person was horrible. I don’t understand why they choose to work in service industry when they don’t want to treat people properly. I don’t even expect to be treated extra nice. I was just expected to get normal treatment which they apparently don’t. If you like to feel miserable, I highly recommend this facility. I have used Hilton group so many times in various countries but this hotel is definitely most horrible one.

8/10 Good

hulad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 2 nights in Oct 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 3 nights in Sep 2023

2/10 Terrible

sultan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel never work the Wi-Fi and the service
Stayed 2 nights in Jul 2023

8/10 Good

Oliver

Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Staff & service, property conditions & facilities, room comfort
My stay was great & the hotel was excellent. My room was kept clean everyday & the housekeeper was super friendly.
Stayed 3 nights in Sep 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel except for the distance from downtown
Stayed 2 nights in Sep 2023

8/10 Good

Moh Naser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and clean
Stayed 1 night in Aug 2023

6/10 Okay

Mohammed

Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service excellent customer and great staff work.thank you
Stayed 7 nights in Aug 2023

8/10 Good

Rahmatullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2023

8/10 Good

Moh Naser

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice access to the main road and clean room with nice service .
Stayed 5 nights in Aug 2023

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

ABDUL AZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Samireh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities and transport
Stayed 14 nights in Aug 2023

4/10 Poor

OSMAN

Stayed 1 night in Aug 2023

10/10 Excellent

sultan

Stayed 1 night in Jul 2023

10/10 Excellent

sultan

Liked: Property conditions & facilities
Best place to stay love Expdia deals
Stayed 15 nights in Jul 2023