Değerli Misafirimiz Ramazan Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,

Dear Abdulhakk,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards

Dear Jumana,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Special thanks for mentioning our comfortable, spacious rooms with unique sea view.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Feras,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our unique sea view and friendly staff.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Kenia,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

Dear Firas,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm GirginGuest Experience Director

Dear Alexandre,Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - FLORYA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes.We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Nga Yin,Warm greetings from İstanbul and I would like to take this opportunity to thank you for choosing Crowne Plaza İstanbul Florya during your recent visit to our great city. Comments of our esteemed guests are examined in detail since their happiness and comfort are our priorities. Our management ensures that each service given is being in accordance with our procedures and guidelines. Management team strictly controls each step applied by the staff members and regular trainings are given. We are happy to learn that you liked our unique view and helpful team member. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. SincerelyBegüm GirginGuest Experience Director

Dear Sara,Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,Begüm GirginGuest Experience Director

Dear Jonathan,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

Dear Edward,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm GirginGuest Experience Director

Dear Ramadan,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

Dear Adrienne,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

Dear Sven,Thank you very much for taking the time to write about your experience at Crowne Plaza Istanbul Florya. We are happy to know that you were satisfied with our ideal location. I regret to read your comments regarding the cleaning services and wish I had known about these issues during your stay with us so that I could address them immediately. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one. Sincerely,Begüm GirginGuest Experience Director

Dear Kamin,Thank you for choosing Crowne Plaza Istanbul Florya. We regret that you were not satisfied with the breakfast and coffee that you received at the hotel. We strive to provide all our guests with wonderful vacation memories and we are disappointed that we didn’t meet your expectations. I have taken your comments to related department to ensure that in the future we do a better job.Thank you again for your feedback.Kind regards,Begüm GirginGuest Experience Director

Dear Sabina,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you back.Kind Regards,Begüm GirginGuest Experience Director

Dear Romil, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review on behalf of all the team members of our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our excellent service and ideal location. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.Kind Regards,Begüm GirginGuest Experience Director

Dear Jena,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Mohamad,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Mustafa,It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of whole team members as well as our management for preferring our hotel. Your comments about our location next to the Istanbul Akvaryum and Aqua Florya shopping mall are highly appreciated by all our guests. Also thank you for mentioning our friendly staff. Please let me kindly share that our management seriously considers all the feedbacks received from our guests in order to ensure that we supply the best service and conditions to our guests which they definitely deserve. Definitely looking forward to welcoming you to our property again soon. Sincerely yoursBegüm GirginGuest Experience Director

Dear Sunil,Warm greetings from İstanbul and I would like to take this opportunity to thank you for choosing Crowne Plaza İstanbul Florya during your recent visit to our great city. Comments of our esteemed guests are examined in detail since their happiness and comfort are our priorities. Our management ensures that each service given is being in accordance with our procedures and guidelines. Management team strictly controls each step applied by the staff members and regular trainings are given. We are happy to learn that you liked our helpfull team member. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. SincerelyBegüm GirginGuest Experience Director

Dear Waddah,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, I was sorry to learn your disappointing experience and please accept my sincere apologies for the technical problems with the heating in your room and for the discomfort this must have caused you. As you are aware we are currently going through a refurbishment but this should not have affected the heating system in your guest room in any way so I will be asking my maintenance team to investigate this and take the necessary action to resolve this issue. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm Girgin Guest Experience Director

Dear Kelsey,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Experience Director

Dear Kevin Anthony,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Concerning your remarks I would kindly like to inform you that Old City has 20km away, while downtown has 23km away and it only takes 20mins from the hotel.Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.Kind RegardsBegüm GirginGuest Experience Director

Dear Andrew,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Jorge,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

Dear Manaf,Thank you very much for your nice review. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely, Begüm GirginGuest Experience Director

Dear Ken Van Der,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team.Sincerely,Begüm GirginGuest Experience Director

Dear Marwan,Thank you for your review. We were disappointed to read your room did not match the description that you were expecting. Thank you for sharing your experience with us.Please rest assured your feedback will be shared with the appropriate department .We hope to welcome you again to our property in the near future.Best Regards,Begüm GirginGuest Experience Director

Dear Khakim,Thank you for your candor and feedback. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. We are delighted to hear that you liked our lovely hotel and you enjoyed your self. Moreover, we would like to thank you very much for your review and taking the time to share your experience with us on this platform .Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality.Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Kind Regards ,Begüm GirginGuest Experience Director

Dear Saleh,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Experience Director

Dear Guest,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Experience Director

Dear Ayman,Thank you for leaving us your 5 star review.I was so pleased to read that you enjoy your visits and that team ensure you are well looked after.We hope to be able to welcome you back again soon.Kind regards,Begüm GirginGuest Experience Director

Dear Marwa,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm GirginGuest Experience Director

Dear Mohammed, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review on behalf of all the team members of our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our friendly staff and ideal location. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.Kind Regards Begüm GirginGuest Experience Director

Dear Fahema,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Experience Director

Dear Nagham,Thank you for choosing to stay with us and for taking the time to share your comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. We are so glad to hear your stay was great.Once again thank you for your visit and we look forward to welcome you soon. Kind Regards Begüm GirginGuest Experience Director

Dear Dima,Thank you for choosing Crowne Plaza İstanbul Florya and for taking the time to share your comments regarding your recent stay in our hotel.I am so pleased to read that you enjoyed your visit, and to know that you especially benefit from our perfect location. As you mention our location next to the world's biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to lots of restaurants and recreational areas around.Thank you again for taking the time to leave us a review and we look forward to welcoming you back again soon.Best regards,Begüm GirginGuest Experience Director

Dear Ufuk,Thank you for your candor and feedback. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. We are delighted to hear that you liked our lovely hotel and you enjoyed your self. Moreover, we would like to thank you very much for your review and taking the time to share your experience with us on this platform Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Thank you for your feedbacks, definitely we will review our training plans again. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Kind Regards Begüm GirginGuest Experience Director

Dear Shawna, It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review on behalf of all the team members of our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our friendly staff and ideal location. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.Kind Regards Begüm GirginGuest Experience Director

Dear Charles ,It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of whole team members as well as our management for preferring our hotel. Also thank you for mentioning our friendly staff. Concerning your remark please be assured that your comments are shared with related management team to ensure our service delivery is as consistent as you would expect from a hotel of our category. We hope to see you in our hotel again soon. Warmly RegardsBegüm GirginGuest Experience Director

Dear Max,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Kind Regards,Begüm GirginGuest Experience Director

Dear Mahomed Iqbal,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Kind Regards,Begüm GirginGuest Experience Director

Dear Ernad,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Ali,Thank you for writing a review about your recent stay at our hotel.We are very sorry you had a couple of inconveniences during your stay and we appreciate your feedback and will keep your comments in mind while we work to improve our guest experience.We have discussed this with our staff and will make every effort to be sure our rooms meet the highest standards.We hope you’ll stay with us again soon and tell us what you think about our improvements.Kind regards,Begüm GirginGuest Experience Director

Dear Andrew,Thank you very much for your review. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely,Begüm GirginGuest Relations Manager

Dear Nalini,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Relations Manager

Dear Firas ,It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of whole team members as well as our management for preferring our hotel. Your comments about our location next to the Istanbul Akvaryum and Aqua Florya shopping mall are highly appreciated by all our guests. Also thank you for mentioning our friendly staff. Please let me kindly share that our management seriously considers all the feedbacks received from our guests in order to ensure that we supply the best service and conditions to our guests which they definitely deserve. Definitely looking forward to welcoming you to our property again soon. Sincerely yoursBegüm Girgin Guest Relations Manager

Dear Anas ,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Guest Relations Manager Begum Girgin

Dear Muhammad,It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you on behalf of our management for preferring our hotel. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. It is a pleasure to hear that you have enjoyed our hotel. Special thanks for mentioning our ideal location on your comment. Our management pays the highest attention to all feedback received from our guests and seriously considers all of them since our major goal is to supply the best service for the satisfaction of our guests. We have already shared your feedbacks with the related department. Once again thank you for your feedback since we are fully aware that the road to perfection never ends. It will always be a great pleasure for us to welcome you again at Crowne Plaza İstanbul Florya when your travel plans bring you back to İstanbul.Sincerely Yours,Begüm GirginGuest Relations Manager