2/10 Terrible
Fawaz
2023/6/12
Disliked: Cleanliness, staff & service, property conditions & facilities
There wasn’t anything special about the property except that it is clear that it has been built or renovated recently. I booked this property to attend the UEFA Champions League Final, i stayed for one night, so i put my luggage in the room and i left to the stadium.
When i came back the card didn’t work so i checked with the receptionist and he got it working for me.
When i entered the room I couldn’t find any of my luggage. So i checked in the hall way that takes you to the other rooms and i checked the cleaners place, I couldn’t find it.
I went down to the reception and i found my luggage there behind the reception desk, so when i asked why on earth would they move my luggage, the answer was so silly, that they had to move my stuff to a convenient place for cleaning purposes. I was like what ???
I have never ever encountered something like that in my life, and i asked another person staying in the hotel if they have done the same thing with him and he said no. Thank god i didn’t feel good when i went to the hotel so nothing was missing all the cash i had and my documents i stored them in the car before i left to the stadium
IT IS NOT SAFE