Located near the beach, Casa Serena is in Colonia Meteorológico, a neighborhood in Isla Mujeres. Isla Mujeres Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Parque de los Suenos and Garrafon Natural Reef Park are also worth visiting. Visit our Isla Mujeres travel guide
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Casa Serena?
Check-out is at 11:00 AM.
Where is Casa Serena located?
Offering direct access to the beach, this Colonia Meteorológico aparthotel is steps from Crayola House and 2.3 mi (3.6 km) from North Beach. Shark Beach and Mundaca House are also within 2 mi (3 km).
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Reviews
Casa Serena Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a beautiful property.
That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline.
Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay.
When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way.
Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores.
The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.