Search Aparthotels in Isla Contoy

"The hotel's location is very convenient—Playa Centro is right across the street. The facilities were good, and the cleanliness was excellent—except for the shower, which fell short; I give it a 3 out of 5. I absolutely loved everything else, though, and I will definitely be back."

"Majestic Elegance was amazing!! We got married there, and the staff on all fronts went to great lengths to make sure that our stay was excellent!! The restaurant choices, drinks, and ALL amenities were great!! Our rooftop, plunge pool room was spacious and amazing. The club benefits are top tier!! I’d def recommend this property for couples, weddings or families."

"food is bland and disgusting, the excursion staff are manipulators and super rude"

"Would definitely go back!"

"Great place, we’ve been visiting for a second time. Multiple pools, kids friendly area, tasty food, very welcoming staff Only one minus - there were a lot of sea weed in the sea (mid-April 2026)"

"Service was excellent, nice variety in the restaurantsand plenty of things to do"

"Very relaxing, clean, great location, amazing beach!!"

"The property looks nice but for a so-called 5 star resort lacks attention to details. The pools, restaurants and food are great which give a luxurious feel but the remaining amenities are average. We had a 4 night stay and kids activities like Zipline and Rock climbing were unavailable during the entire stay which raises questions about their family friendliness. Our 6 yo soon got bored after couple of days of pools and beach. We had mentioned our kids birthday celebration on our reservation and there was absolutely no acknowledgement when we entered the room which was disappointing. They never replenished in-room snacks during the entire stay. The rooms have a silly see through glass separating the bathroom which causes privacy issues for a family room. The wider good areas of the beach are reserved for elite guests and they sat empty. Rest of the guests were crowded in a narrow strip of the beach. A 5 star all-inclusive family resort needs to provide better service. I'll skip this one the next time. "

"Overall excellent hotel; many gluten free food options; very good staff service. Could improve: cleaning excess seaweed; during a week stay, 2 days they didn't cleaned the room even though the "sign to make up the room" was on place ( makes me think there's not enough room cleaning supervision or is faulty); not all swimming pools were heated."