Is Island Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Island Hotel?

Self parking is free at this property.

What time is check-in at Island Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Where is Island Hotel located?

Situated by the ocean, this hotel is 2.9 mi (4.7 km) from aManzimtoti Beach and within 6 mi (10 km) of Arbour Crossing and Kingsway Hospital. Galleria Ice Rink and Galleria Arbour Town are also within 9 mi (15 km).

Island Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Sahana

2022/12/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room for improvement

The stay was really pleasant. But a few things the hotel can work on such as the aircorn in the room not working. The wifi only works if you are at reception not in the room as advertised, and the tv only plays 4 channels 1 2 e and Supersport.

Stayed 1 night in Dec 2022

2/10 Terrible

Elaine

2023/1/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad

I booked before arriving at the hotel. When I got there, they told me my booking hasn't come through but the money credited into my account, till today I have not receive my money back, I had to pay again at the hotel because it was already late,

Stayed 1 night in Dec 2022

4/10 Poor

Celia

2023/1/2

Disliked: Cleanliness, staff & service, property conditions & facilities

Very poor

The reception was of no help in checking our booking. Ignored us and it was xtremely frustrating yet the booking was Co firmed but she didn't check with the lodge of our names are in the list rather said she can't help if she dotn get an email from hotel. Com. No towels was given at the lodge. When I got to. The lodge to Chek my booking the male guy didn't even ask for my name saying he can't help etc until about 10.minute later he asked what's your name then said there's your name on the list. Breakfast was a disaster. The tea came after the food and you don't have a choice in the breakfast it what they give you. Spicy chilli sausages is not everyones delight. The staff and professional lacked I wouldn't go bacs k to stay there

Stayed 1 night in Dec 2022

8/10 Good

Dineo

2023/5/5

Stayed 1 night in Apr 2023

10/10 Excellent

Sanele

2023/1/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2023

10/10 Excellent

Nkosi

2023/1/1

Stayed 1 night in Dec 2022

4/10 Poor

Bharathi

2022/12/4

Disliked: Cleanliness, property conditions & facilities, room comfort

Unsatisfactory

The room allocate had an odour . We asked to be moved. The Wifi was not accessible i n the room . The breakfast area was lacked any ambiance. Sugar was served in a disposable cup. The room had 1 teabag and no teaspoons.

Stayed 1 night in Dec 2022

4/10 Poor

Ives

2022/9/7

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2022

10/10 Excellent

Sahana

2022/9/5

Stayed 1 night in Sep 2022

2/10 Terrible

Lindokuhle

2022/6/3

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

2022/1/3

Disliked: Property conditions & facilities, room comfort

The lodge rooms are old. Needs to be refurbished. Smells stale as you enter the rooms. Old carpets on stairs. Place is noisy for family outing.

Stayed 2 nights in Dec 2021

2/10 Terrible

Lindile

2021/9/27

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I appeal to hotels.com to refund me

Island hotel management is not honest when I was offered something totally different from what is advertised for customer attraction. Secondly I booked 2 x rooms with a double bed, guess what! I was offered 2 x single beds in each room with dirty linens and bad smell. As a result I spent one night instead of two. In other words I was robbed my pleasure. Island hotel doesn't meet the standards that is appearing to be. This is discrediting hotels.com which is doing a marketing business for this hotel. I ask myself how many people that passes through this experience day by day. Hotels.com must act now to condemn this because it is tarnishing the name of hotels.com. this is not good for a hospitality business.

Stayed 2 nights in Sep 2021

4/10 Poor

Mamokgethi

2019/12/29

Liked: Cleanliness

Disliked: Staff & service

This aint a hotel but a hostel

This hotel is basic and the service at breakfast is disastrous. If you treat it like a hostel that doesn't serve any meals then you will be fine. We had to wait for more than an hour for breakfast. The sad thing is that they have no respect for people, so they dont even tell you what is going on so that you can understand. They just continue as if everything is normal. Completely unacceptable!

Stayed 2 nights in Dec 2019

10/10 Excellent

Yasin

2019/8/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please bring more halaal meals corner that will make business more interesting

Stayed 1 night in Aug 2019

8/10 Good

Simba

2019/1/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simba Mhonde’ Stay at Island Hotel

I had an awesome experience at the hotel, friendly staff, secure, neat bedding and toilet. They need to improve on WiFi connectivity to extend to the rooms. I do not hesitate to recommend other prospective guests .

Stayed 6 nights in Dec 2018

6/10 Okay

Thabile

2018/6/14

Disliked: Staff & service, room comfort

Stayed 1 night in Jun 2018

2/10 Terrible

Dessie

2017/11/21

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO NO FOR ISLAND HOTEL

a definite No No. would actually like a refund. extremely unpleasant stay...noise levels extremely high from 5am. cleanliness poor

Stayed 1 night in Nov 2017

8/10 Good

Nripendra

2017/10/29

Liked: Staff & service

Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

2017/7/4

Liked: Cleanliness

Disliked: Room comfort

average

The hotel could not find our booking. Even though it was already paid for and we were told we're lucky they have one room left. The bed was to twin beds put together to make one which kept separating. The room had a tv and aircon but no remotes. Only two small towels were provided no hand towels. The shower had such a small shower head. The room was clean and safe as we forgot our key outside the room the whole night. The food was amazing. If your looking for indian food in that area its the best we went back for lunch as well.

Stayed 1 night in Jun 2017

6/10 Okay

nomthandazo

2017/1/20

Disliked: Cleanliness, room comfort

The bed was old and uncomfortable,

8/10 Good

Verified traveler

2017/1/9

Liked: Cleanliness, property conditions & facilities, room comfort

safe and neat

I had a great time , one thing needed is fridge in the rooms to keep water and our drinks cold OR there must be a fridge in the waiting area /ironing room to accommodate all of us.

6/10 Okay

Lindiwe

2017/1/5

Disliked: Room comfort

i'm not happy with my stay at island hotel

Pls next time when advertising something make sure that u have visitted the place and be specific whether is a hotel or lodge.

6/10 Okay

Verified traveler

2017/1/3

Liked: Staff & service

Affordable

Ok, but the quality of the bedding was not good and no variation in breakfast provided

6/10 Okay

M.

2017/1/2

Liked: Cleanliness, property conditions & facilities, room comfort

Personnel very friendly and helpful, right from reception, security, the bar and at breakfast. Service at breakfast very slow as there was not enough personnel for the large number of guests. Nice quiet place.

8/10 Good

edwin

2016/12/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

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