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Reviews

4.6 / 5Exceptional
205 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Interlaken Casino
    4 min walk
  • Popular Location
    Mystery Rooms
    11 min walk
  • Popular Location
    Jungfrau Park
    6 min drive
  • Airport
    Bern (BRN-Belp)
    40 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Room, Mountain View (Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite, Mountain View (Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Junior Suite, Garden View

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Suite (Two level duplex suite)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Premium Suite, Mountain View (Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Suite, Mountain View (Club)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Superior Room (Club)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Suite, Mountain View (Duplex Club)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Premium Suite (Club)

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Family Suite (Club)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed
    More details
  • Room (Selected at Check-In)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite (Selected at Check-In)

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Interlaken

Located in Interlaken, VICTORIA-JUNGFRAU Grand Hotel & Spa is in a rural location and on the boardwalk. The area's natural beauty can be seen at Lake Brienz and Lake Thun. Traveling with kids? Consider Jungfrau Park and Sportzentrum Grindelwald.

Popular Location

What's nearby

  • Interlaken Casino - 4 min walk
  • Mystery Rooms - 11 min walk
  • Lake Brienz - 5 min drive
  • Jungfrau Park - 6 min drive
  • Mannlichen Mountain - 82 min drive

Getting around

  • Interlaken West Station - 7 min walk
  • Bern (BRN-Belp) - 44 min drive

About this property

VICTORIA-JUNGFRAU Grand Hotel & Spa

Family-friendly Interlaken hotel in Central Interlaken, near Lake Brienz
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and a free ski shuttle are also provided. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge. All 216 individually decorated rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.
VICTORIA-JUNGFRAU Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and an outdoor pool are on site. Other recreational amenities include outdoor tennis courts, an indoor tennis court, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: CHF 35 per night
Electric car charging station
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free ski shuttle

Food and drink

Free hot/cold buffet breakfast available daily 7:00 AM–10:30 AM
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness center
3 outdoor tennis courts
Aerobics classes
Billiards/pool table
Fishing
Full-service spa
Golfing
Helicopter/airplane tours
Ice skating
Indoor pool
Indoor tennis court
Outdoor pool
Pilates classes
Sauna
Shopping
Steam room
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Indoor pool
Laundry facilities
Outdoor pool
Refrigerator
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Ski storage
Tennis lessons
Tour/ticket assistance
Turndown service

Languages spoken

English
French
German

Business services

Business center
Computer station
Meeting rooms
Conference space (6641 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Spa

20 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Heating
Hypo-allergenic bedding
Linens
Pillow menu
Premium bedding

Bathroom

Free toiletries
Towels

Entertainment

Cable channels
TV

Food and drink

Coffee/tea maker
Espresso maker
Free bottled water
Minibar
Refrigerator

More

Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in available 24 hours
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets allowed for an extra charge of CHF 35 per pet, per night
  • 2 per room

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for CHF 145.00 per night.
  • Cribs (infant beds) are available for CHF 60.00 per night.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Hotel Jungfrau
  • Grand Hotel Jungfrau Victoria
  • Grand Hotel Victoria Jungfrau
  • Jungfrau Victoria Grand Hotel
  • Jungfrau Victoria Hotel
  • Victoria Jungfrau
  • Victoria Jungfrau Grand
  • Victoria Jungfrau Grand Hotel
  • Victoria Jungfrau Grand Hotel Interlaken
  • Victoria Jungfrau Grand Interlaken
  • Victoria Jungfrau Grand Hotel And Spa
  • Victoria Jungfrau Grand Spa
  • VICTORIA-JUNGFRAU Grand Hotel Interlaken
  • Victoria Jungfrau & Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
  • VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken
4.6

Exceptional

5 - Excellent
156
4 - Good
29
3 - Okay
16
2 - Mediocre
1
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The reception lady very friendly and helpful. She showed me the room, and when I checked out, she helped me bring my luggage. It was wonderful hotel. 很棒的酒店,早餐很豐富,餐廳很漂亮。面對著雄偉雪山和降落滑翔傘的大草坪。 酒店裝飾現代而華麗。酒店接待人員很友好。

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent service and room was amazing. Everything about the hotel was excellent. Good location

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome!!! I mean over the top great. Every single person we dealt with, sincere smiling happy and helpful. Such a breath of fresh air.

Stayed 1 night in Oct 2019

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