Hotel Du Nord

Excellent services, buffet breakfast and location.

The hotel was clean, and most staff polite. We had an issue when we arrived (a large amount of giant flies in our allocated room), which was sorted, by moving us to another room in a short term basis, then moving us back however caused us a great deal of inconvenience, having to unpack, repack, unpack and repack again all within the first 36 hours of our arrival, all whilst trying to stick to our busy schedule for our short stay. When we received a call to let us know we could move back to our original room, I asked for confirmation that the issue had been resolved, I was assured it had been, I asked if they had got to the bottom of what had caused so many large flies to be in a small bathroom- to which I was told, it was my fault for leaving a window open!! This was rather annoying as we hadn’t opened a window and had only been in that room for a matter of minutes! Hotel room was far to warm, however they do provide a small fan to slightly ease the discomfort of the heat, however given the first issue we experienced we were to scared to open the window! Staff, particularly at breakfast were lovely, good variety of food. Disappointed that the hotel bar was closed for refurb, however this want communicated to guests so was a shock, in fact, we actually thought the hotel was closed upon arrival, due to the skips, building site.