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Reviews of DownTown Apartments Rugenparkstrasse 4

3 out of 5
DownTown Apartments Rugenparkstrasse 4
4 Rugenparkstrasse, Interlaken, Schweiz

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

hui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
，
Stayed 3 nights in Aug 2022

2/10 Terrible

KWAN FAT

Traveled with family
Disliked: Cleanliness, room comfort
Worst experience, definitely not 3 star apt.
The apartment is very old, a bit dirty with strange layout. The wooden floor is loosen and makes lot of sound when walk on it. There are small flies inside the apartment. This is definitely not 3 star apt as advertisied, it is more like a cheap hostel. No communication from the reception, check in only at 4 pm and you have to check out at 10 am which is not convenient if you are travelling with kids, no elevator and washing machine is on the top floor, the laundry room is a bit scary and dim, not recommend at all.
Stayed 3 nights in Aug 2022

8/10 Good

Mike

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Enjoyable
Communication with the manager was good. Good location and clean apartment. Owner was very kind and professional.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Aug 2019
Response from DownTownApts/Hostel on 2019/8/11
Thanks a lot for your very positive review! More than welcome again

8/10 Good

Tusia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the kitchen equipment and the size of the apartment, however it wasn't very pleasing to the eye, the rooms seem to have each wall painted a different color. Also, be aware that they charge a 100 chf cleaning fee but there are cleaning instructions on the walls in the kitchen and bathroom on how to clean it "for the next guest". Seems shady...
Stayed 3 nights in Jun 2019

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Es ist nicht gleich wie im booking , es ist nicht 3 stern Qualität . Im bad keine Spiegel regal etwas zum aufstellen. Alle Sachen mussten auf Boden stellen. Hat keine Lift, bis 2 Stock Gepäck zu tragen war nicht einfach wir waren 5 Personen. Davon 2 mit Schulter Operation. 120 Chf Franken ist inklusive für Reinigung aber überall Staub unter the bed war mehr Stub .
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요 방바닥 삐그덕 거리는거 빼곤
좋아요 방바닥 삐그덕 거리는거 빼곤
Stayed 2 nights in Feb 2019
Response from Kathleen on 2019/2/14
Dear guest Thanks a lot for your positive feedback! Re the wooden floors, making noise, we apologize for the inconvenience. Our properties are all original old Swiss buildings and it is very important to us to keep them as original as possible. However, we hope you had an unforgettable stay in Interlaken and we would love to welcome you back. Kathleen DownTownApts/Hostel

6/10 Okay

Martin, Fribourg

Disliked: Cleanliness
Boff !
L’hotel voulait nous facturer CHF 150.- de nettoyage final sans que ce sois mentionné dans la réservation ! On a refusé de payer ! La lunette de WC était cassé et c’est pas très propre en général.
Stayed 1 night in Jul 2018