Very nice hotel the staff member in the evening was rude to us tho and not much help. But thankfully we found an employee who could help us in the morning.
Jean-Francois
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Noah
2025 年 8 月 5 日
喜歡:員工素質
不喜歡:整潔度
No free breakfast, which website seems to advertise. Andrew (front desk manager on Friday morning) was great, but no one else was helpful. On Saturday our friend arrived and was going to sleep on the pull out couch. However, she found a used pair of underwear in the mattress. This would indicate that staff either did not check the mattress between guests or they, for some reason, put the underwear back on purpose. Front desk at that point was no help.
Noah
於 2025 年 7 月住了 3 晚
6/10 一般般
Thomas
商務旅客
2025 年 8 月 4 日
喜歡:整潔度和住宿環境和硬體
The hotel proper was great. I came down for breakfast, starts at 7:00, there was no one there. At 7:20 a staff member showed up, chatted with his co-workers and then asked what I would like. I didn't have time for that
Thomas
於 2025 年 8 月住了 1 晚
6/10 一般般
lakendria
2025 年 8 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Fine
lakendria
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Kim
商務旅客, 家庭旅遊
2025 年 8 月 3 日
喜歡:整潔度
不喜歡:員工素質和設施服務
When we checked in the AC wasn’t working. The room was insanely hot and muggy. I called down to the lobby and they said there was nothing they can do. We had to go buy fans. The room is also very small and cramped. We only had two people in the room and we could barely move around. When checking out I informed them again the ac did not work and he again didn’t care.
Kim
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Michael
2025 年 7 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Michael
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Mark
商務旅客, 家庭旅遊
2025 年 7 月 15 日
I didn’t like the experience at all
Mark
於 2025 年 7 月住了 2 晚
6/10 一般般
Felipe
商務旅客
2025 年 7 月 14 日
喜歡:整潔度
不喜歡:設施服務
Missing breakfast
Felipe
於 2025 年 7 月住了 2 晚
6/10 一般般
Kristina
2025 年 7 月 1 日
Kristina
於 2025 年 6 月住了 2 晚
2/10 很糟糕
dylan
團體旅遊, 家庭旅遊
2025 年 6 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel- for 400 dollars a night was awful. It would have been awful at 150 per night. There is no Chaffee service in the morning, there was no breakfast available, the ice machines were all empty, the room was filthy, the towels were dirty and so was the carpet in the hallway. There may have also been feces in the elevator.
dylan
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jose
2025 年 6 月 19 日
Jose
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Alexandra
2025 年 6 月 17 日
Alexandra
於 2025 年 6 月住了 2 晚
6/10 一般般
Samantha
2025 年 6 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Our TV screen was shattered reported it immediately and no accommodations were made. After driving an entire day relaxing with some TV was exactly what I had in mind, not the case this visit. I choose this hotel for the location it is super comfortable and great acces to food and an entertaining atmosphere. I just wish the staff would have been more accommodating on this encounter.
Samantha
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Alejandro
家庭旅遊
2025 年 6 月 15 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good property. Staff was friendly. Room was clean. Pool was good
Alejandro
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Cody
2025 年 6 月 15 日
喜歡:整潔度
Cody
於 2025 年 6 月住了 1 晚
6/10 一般般
Paula
2025 年 6 月 14 日
喜歡:員工素質
不喜歡:住宿環境和硬體
A/c didnt adjust to our settings. Too warm to sleep well.
Water temp wasnt steady. Kept changing during shower.
Paula
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Candan,Traverse City
2025 年 6 月 11 日
Candan
於 2025 年 5 月住了 1 晚
4/10 不太好
Heather
情侶出遊
2025 年 6 月 9 日
不喜歡:員工素質和住宿環境和硬體
Air conditioning didn’t work and was told to turn it off and back on. Had to sleep hot all night and beg to get another room the following day.
Heather
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Daysy
2025 年 6 月 2 日
Daysy
於 2025 年 4 月住了 1 晚
4/10 不太好
Patricia
家庭旅遊
2025 年 6 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
Place was very clean, staff friendly coffee & water good but need to offer at least a continental selection for breakfast. Keep families with kids on one floor away from single people.
Patricia
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Maritza
2025 年 6 月 1 日
Maritza
於 2025 年 5 月住了 1 晚
6/10 一般般
Jamie
家庭旅遊
2025 年 5 月 31 日
不喜歡:設施服務
The hotel was ok. It needs some updating. When we arrived and given a room, the room had all the drawers on, the sofa bed was laid out and all the lights were on. It was really weird. The front desk got us a new room after calling. When I asked about it, she just shrugged her shoulders and said I don’t know, like it was nothing. It was frustrating because we had to go back down 3 flights to grab keys for a new room only to go right back up 3 flights again. The breakfast was not great and the creamer for the coffee tasted like it had gone bad. The bed was ok and the room itself was ok. I would not stay here again.