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"The staff was incredibly kind and helpful, the pool and gym were very nice. Quick to switch rooms on request, providing ample water, helping with recommendations, and the breakfast was incredible for the price(plus they allowed take away). Was the equivalent of a 4 or 5 star hotel in America. Truly a great experience. 5m drive to Westlake."

"The hotel was clean , centrally located. The staff were absolutely amazing "

"We will be back soon"

"The westlake view of the nine floor room was amazing. "

"Close proximity to the West Lake makes it easy to assess. There's no lake view from our room but can go to the gardens for that. Room is well taken care of by the service staff, excellent service. "

"Modern hotel with good breakfast. 10/10 would recommend. "

"Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant."

"Very comfortable and cozy!"

"Accessible to the lakefront, however, quite crowded during the day."