I booked this hotel for my stay with my boyfriend. Upon arriving, we had to be called to be greeted. Once checked in, we made our way to our suite. Upon entering the room, my boyfriend and I sat down and I realized there was a roach crawling towards me. It was also not a small roach. This made us want to investigate and look around. As we looked, we came across baby roaches behind the sofa, near the refrigerator in the room, as well as inside the kitchen cabinet near the fridge. When I got the front desk man on the phone to explain this, he didn’t come to speak to me in the front and told me that there was no manager on site to help me with a refund. Mind you, I have photos of bugs and what looked like eggs or feces from the bugs. When I reached out to Expedia, they stated that the hotel will not refund me for the two nights, even though the night we checked in, we had to leave and had to pay a lot of money for a new hotel. This was such a terrible and uncomfortable experience and I wish this doesn’t happen to anyone else. We couldn’t even get another hotel until 2:30 AM. Waited over an hour and a half in my car until we can find a new place to stay. The place was also beaten down and dirty. Would absolutely not recommend to anyone.