Indoor pool, outdoor pool

Reviews of Country Garden Silver Beach Hotel

4.5 out of 5
Country Garden Silver Beach Hotel
Yapojiao Coastal Tourist Area, Huidong, Huizhou, Guangdong

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 5 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tintin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ocean view
The ocean view was spectacular. The room is well decorated and the large balcony is very nice. However the breakfast was a little disappointing. I hope there’re more varieties of food.
Stayed 1 night in Feb 2018
Response from Guest Service Manager on 2018/4/16
Dear Guests, We are so Thankful for your very accommodating and gracious comments as we are always improving the quality and selections of our foods, we do have two Western Breakfasts buffet, One is on the 2nd floor which is semi-western breakfast buffet where it has a lot of varieties to choose, Second Breakfast buffet on our executive floor where foods mainly western like, Eggs benedict, Huge carve bone leg ham, Omelet, crisp bacon american style, great selections of bread, and guests loves our selections of coffee , Sumatra Coffee , Columbia coffee, kenya coffe andxso much more to enjoy. We will improve more variety as the guest required. Thank you so much and we are looking for your visit again!

4/10 Poor

JC

Disliked: Staff & service, property conditions & facilities
Not even a four star hotel
Poor management, the sea water is really dirty. Check-in took an hour! Breakfast is not worth the price tag.
Dear Guest, Thank you for your input. The sea water quality is due to the wind that day blowing all the debris in the water towards our beach. The hotel picks up all the trash swept in by the tides every morning before the sun is up. The hotel has two breakfast venues, the buffet restaurant on the second floor solely offers Chinese breakfast items favored by Northern Chinese guests and items of southern Chinese people. For guests who desire international breakfast items the 25th floor Executive Lounge is the venue. Besides a panoramic view of the ocean, this outlet offers western breakfast items from American and the UK are featured. Featured items are, baked leg of honey-glazed ham (USA), Eggs Benedict (USA), Corned beef and eggs (UK), crisp American bacon as well as soft bacon favored by Asian people. Also featured fruit and vegetable juices for those who are health conscious. The traditional array of Chinese breakfast items are always available. The Executive floor also offers smart phone music plug-ins, special parking in front of the hotel (space available), and complimentary use of our executive lounge meeting room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach resort
Great surrounding and water sports.
Dear guest, Thank you for your gracious comments. Looking forward to your next trip here.

10/10 Excellent

tian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设施有点老,但是海景房景观很好,听听涛声入睡。 小朋友玩的很开心 我们总结带了烧烤家伙 在阳台自己烤牛肉 听着海浪喝着啤酒吃着烤肉 很别样的体验
Stayed 2 nights in Nov 2019

8/10 Good

SIU-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

kin tak

前台入住慢!!到4點才有房間給客人。
Stayed 1 night in Aug 2018

10/10 Excellent

Kai Sun Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Ka ki

Disliked: Staff & service, property conditions & facilities, room comfort
the quality of the hotel is not the equal to the $
the quality of the hotel is not the equal to the prices, room is big but not looks so old style. swimming pools are sharing with residents, but free for hotel guests.
Stayed 2 nights in Jul 2018

8/10 Good

Anson, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不足夠人手
Stayed 2 nights in Jun 2018

8/10 Good

yingnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比较适合全家度假旅行
酒店整体感觉还是不错的,硬件设施显得有点老旧了,因为面海,所以难免的一股霉味儿。因为行政楼层的早餐还算是丰富,现磨咖啡不好喝,建议他们用心换一个好点品质的咖啡。沙滩有点脏,不是很好。行政套房里面的小冰箱都是免费的,但是入住时候服务员并没有告知。售楼服务人员非常多。

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错
酒店的硬件设施还可以改进一下
Response from Miki on 2018/3/23
尊敬的宾客,感谢您的点评!小伙伴们都秉承着“热情微笑,尽善尽美”的服务理念,贴心为宾客服务。我们会更加注意改进酒店的设施,为宾客带来百分百满意服务!有时间再来入住,我们将为您带来五星级的入住体验。祝您生活幸福,天天开心~

6/10 Okay

Nga Kun

附近太少配套,坐車不方便
Response from Miki on 2018/3/25
尊敬的宾客,感谢您的好评!酒店位于美丽的亚婆角滨海旅游区,这儿环境优美,配套齐全,酒店楼下即是十里银白沙滩和蜿蜒的省二号绿道,周边还有礁石公园、清泉古寺、永记生态园等景点。欢迎下次再来!

8/10 Good

Chun Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
房間太潮溼了,都是水,感覺不像酒店像公寓
Stayed 1 night in Jun 2017

4/10 Poor

angus, hk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
唯一高分是靠近海邊
太舊了,大堂沒有空調,配套設施太少,位置太散太亂了!房間空調又不夠! 太舊了,大堂沒有空調,配套設施太少,位置太散太亂了!房間空調又不夠! 太舊了,大堂沒有空調,配套設施太少,位置太散太亂了!房間空調又不夠!
Response from sally on 2016/10/26
亲爱的客人,非常感谢您入住碧桂园十里银滩酒店,关于大堂的问题,酒店大堂是采用自然通风设计的哦!面朝大海,南北通透,另外我们已在大堂专设酒店住客专享通道,您可享有快速办理入住的礼遇,办理地点即在大堂凤凰俱乐部,其中咖啡&茶吧为宾客提供免费咖啡、茶水和软饮,希望在宾客到达酒店、舟车劳顿之时体验轻松惬意的入住环境。关于房间空调的问题,我们会及时改进。祝您生活幸福,天天开心~~

4/10 Poor

Endy, 香港

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
環境配套一般
海水很污濁,室內恆溫泳池的水不是溫水,而且比海水還冷 吃的很貴,而且很多商鋪根本就沒有人租用 房間是向海,看日落跟夜色都很不錯
Response from sallyhe on 2016/9/28
尊敬的宾客,感谢入住碧桂园十里银滩酒店,我们会更加注意酒店卫生环境的维护,为宾客带来百分百满意服务。酒店室内恒温泳池是严格按照国家标准,温度设置在26-28℃,请您放心畅游。期待您的再一次滨海之旅!

10/10 Excellent

QIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4/10 Poor

Kyeomsoo, 중국

Disliked: Cleanliness, property conditions & facilities, room comfort
불편했던 추억
로비와 복도 등 온습도 조절이 전혀 안되고, 로비 등에 위치한 화장실은 악취가 날 정도로 청결도가 떨어져 이용할 수가 없었음. Room 또한 중국 타지역 대비 고가임에도 불구하고, Executive Room을 예약했음에도 방안에 곰팡이 냄새 진동, 습도로 인해 마루바닥 물기 흥건, 축축한 침대 시트 등 가격 대비 만족도는 최악의 수준이어서 결국을 불편한 추억만을 남긴 채 다시는 절대로 이용하지 않을 생각임. 아울러, Hotels.com에 엄청난 실망으로 신뢰도 급락.
Response from General Manager on 2016/9/2
Dear guest, Thank you for your gracious comments. Looking forward to your next trip here.