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"The staff at this hotel are the best! I was so sick when I got to this hotel. I will spare the detail except Van at the concierge desk went so far above and beyond to help me I can’t even begin to export gratitude. What really struck my heart was the entire staff expressed concern for my health. It was very surprising to me that as they saw me over the three days we were there they made sure to ask if I was okay. Alice was a server in the restaurant and would bring broth up to our room and would check to make sure I was okay. The hotel is beautiful itself and has so much classical charm but the staff out shines the hotel. I hope the hotel knows how lucky they are to have such good employees. Everyone we had to deal with here was 10 out of 10"

"Staff always went above and beyond what was expected of them always kept our room tidy and clean and always restocked the bar for us. Looking forward to coning back,again "

"One of the most gorgeous hotels I’ve ever stayed at! So much thought and attention to detail, the perfect place to relax after a long day of exploring the city. The spa was also lovely, the staff were so friendly and provided us lovely service and we especially enjoyed the desserts we ordered! "

"Good hotel around 15min walk to night market/drinking street. Road closes in the evening so good. Everything we needed for a short stay but I stayed on the 11th floor which can be noisy in the morning as restaurant is above. The view of HUE and room balances it out. Recommended for a short stay away from the night market."

"This is a very classy and luxurious hotel. The amenities are incredible-beautiful pool, well maintained gardens, lovely lobby bar/coffee shop and top quality restaurant featuring eastern and western food. The rooms were spacious. The location is excellent being near the riverfront garden walkways. The staff were professional and courteous. "

"Great location and wonderful staffs. The breakfast menu is very nice "

"Comfy bed, nice staff, able to drop bags off prior to check in - room ready early. Breakfast buffet was great lots of options and with egg & pho station. Good location, easily walkable "

"Staff were very friendly and extremely helpful. Rooms were clean and lovely. Dinner was exceptional. Breakfast was equally very good. The gym was great if you want to Exercise. The pool was lovely and the perfect place for a swim. I would highly recommend staying here. You won’t be disappointed."

"Nice views clean and good customer service"