Exclusive Room (6-Person) | Desk, blackout drapes, free WiFi, bed sheets
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Reviews of Lishin Hotel

3 out of 5
Lishin Hotel
No. 589, Zhongshan Road, Hualien City, Hualien County

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 6 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 2 out of 72 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

CHANG, Seoul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very helpful and friendly. The location is very close to the train station and there are plenty of other restaurants and other shops nearby. I would go there again for my next visit.
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Hualien train station
We had an excellent stay at Li Shi Inn. The location was very convenient to the train station, about an 8 minute walk. We were also able to walk to the city centre and Night Market in about 30 minutes. Mr. Lee spoke English and was willing to help us in any way he could. We had a quad room for 2 people so the room was spacious. There was a good sized window, so lots of natural light. Coffee and bottled water in lobby, room had a fridge and a kettle, it was clean, and there were thick towels.
Stayed 3 nights in Nov 2018

10/10 Excellent

Patti, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, roomy, lots of toiletries, Really comfy, and the staff was very accommodating.
Stayed 1 night in Oct 2018
Response from Rudolf on 2018/12/27
Thanks for your feedback,we are so grateful and will be expecting you all.

4/10 Poor

Verified traveler

Stayed 2 nights in May 2018

10/10 Excellent

Gee Poo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, near to train station.
Very good place to stay and reasonable price. Went toTarako gorge for a day,leave our luggage at counter until 4pm. Staff are wonderful.
Stayed 1 night in May 2018
Response from 麗星大飯店 on 2018/6/8
親愛的貴賓您好 謝謝您給予我們好評，期待下次再為您服務 祝您闔家平安順心!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Large and comfy room. Location was good with McDonalds, Pizza Hut, Cafes, Restaurants nearby. Mr Lee and his team went extra miles to make sure we were happy with our stay.
Stayed 1 night in Dec 2017
Response from Li Shin Hotel on 2018/6/23
Thank you for staying with us. We appreciate your positive feedback, and are delighted that you enjoyed your stay. We are looking forward to welcoming you again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful front desk
Fantastic stay! We drove from Taipei to Hualien at night so we got in close to 11PM and was very tired. The front desk was extremely friendly and helped us plan our next day in Hualien and Toroko Gorge. We also borrowed their bikes for free, which is very handy to bike to xiaolongtangbao in the morning or the night markets at night. Wifi in our room was occasionally slow but other than that, great stay. We will be sure to stay there again!
Stayed 2 nights in Nov 2017
Response from Li Shin Hotel on 2018/6/23
Dear guest, Thank you for staying with us. We appreciate your positive feedback, and are delighted that you enjoyed our services. We are looking forward to welcoming you again. King regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality in a great location.
We had an excellent stay at the Li Shin Hotel in Hualien. The hotel has recently been refurbished and is very clean, with spacious rooms and modern bathroom facilities. The location is great just a few hundred meters from the station and within walking distance of the attractions in the city. We were also able to borrow bikes for free which enabled us to easily get around. The service offered by Mr. Lee the owner/manager and his team was second to none. They really went the extra mile to help us out a number of times. When my girlfriend was sick they brought free drinks and sweets for her as they thought she might have heat stroke, the helped us with information about hiring scooters and booking tours and offered to help with any communication problems that might arise and they even gave us a free ride to the station as we had a lot of luggage and were running a little late. If you are going to visit the beautiful East Coast of Taiwan I would highly recommend you stay at this hotel.
Stayed 1 night in Aug 2017
Dear VIP Hello, Thank you for your praise to give us team confidence, we will use the enthusiasm and enthusiasm to receive the VIP you are welcome to visit next! Hualien Star Hotel ~ colleagues bow ~

8/10 Good

HSU MING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
房間空間很大 ， 細部清潔沒整理不是很乾淨 。 燈開關及插座竟然就設計在床頭板上，頭上幾公分的位置 ， 涉及不當 ， 睡覺翻身就會碰到開關房間燈就亮了 ，極度不當的配置 。 床頭板牆壁骯髒 ， 如照片所示 。 服務人員態度不錯 ，有提供自行車借用，還不錯。 停車位有限，要早點停才有位置。
開關及插座就在枕頭正上方，設計不當，會一直碰到，睡覺翻身就會碰到打開電燈
類似這樣的角落都不甚乾淨
Stayed 1 night in Apr 2022

10/10 Excellent

chang-pei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from 櫃台 on 2021/12/20
親愛的旅客您好 感謝您選擇入住麗星大飯店，很高興您對旅店的服務和設施感到滿意，每位客人的意見對我們都是最寶貴的參考依據，旅店才能提供更符合客人需求的優質服務。期待您下次的到來，謝謝您~

10/10 Excellent

HO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好住，好地段、枕頭好好睡
Good location for stay in Hualien. Never let you down. 地理位置棒
Stayed 1 night in Apr 2021
Response from 櫃台 on 2021/4/23
親愛的貴賓您好 感謝您給予我們好評 期待您下次的蒞臨，謝謝您

10/10 Excellent

yung fu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早上退房後 又讓中午跑馬拉松回來的我們洗澡 很讚👍 下次會再回來住
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Traveled with family
Stayed 2 nights in Aug 2020

8/10 Good

Hanpin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

守席

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Meng-Che

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Chi

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
房間有噪音 反應 櫃台說再
Stayed 1 night in Jun 2020
Response from 櫃檯 on 2020/6/24
不好意思 照成您的不便 我們會加強改進

8/10 Good

Kuang Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店地點很好，離花蓮火車站近，若是開車前往，飯店停車位不多，較會有停車問題；飯店電梯只有一部，需耐心等待搭乘電梯，整體感覺還不錯 8.2。
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
還行 停車空間稍嫌不足
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
這個飯店的清潔有問題
看到清潔人員使用我們使用過的房間的毛巾擦浴室地上的污水。打掃居然沒有吸塵器，可能也都用毛巾。 原來飯店都是這樣打掃的，我再也不敢使用飯店毛巾了。
Stayed 2 nights in Jan 2020

8/10 Good

Wenying

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
不太乾淨
過年以近雙倍價格入住，貴是可以理解！但我們房間並不是很乾淨床舖有異味睡完隔天我長痘痘男友身上也有不知名腫包。牙膏是用大陸感覺不是很好。廁所捲筒衛生紙沒有架子是直接放在馬桶後面還聚集用過跟沒用過的，感覺不太衛生！停車場只有6-8格又很窄，最後只能停在很遠的24小時停車場自付290停車費！晚上聽到走廊有疑似喝醉男子大聲咆哮。不是很好的住宿經驗
Stayed 1 night in Jan 2020

8/10 Good

HSUAN-SHOU

Stayed 1 night in Jan 2020

6/10 Okay

Yiwen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

CHEFU

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
感覺是很老的旅社
住在8F通鋪房，衣櫃有霉味不敢用，洗澡的水壓實在太小。停車場距離有一小段路，前門應該開放部分騎樓供旅客暫時下行李跟家人比較方便
Stayed 1 night in Dec 2019

10/10 Excellent

得米, 香港

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
和式房間非常特別，房間非常寬闊，須改善窗戶扣具損壞及房間燈開關制位置，感謝職員處理國語不佳的我們非常眼心，整體非常滿意！一
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

CHIEH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值高的飯店，適合團體出遊。
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
10/3臨時訂到了這間寫入住6人的房間(10/11入住),而且是用jcb優惠 訂房設定入住只有4人,當時還跟小朋友說有三張大床也, 小朋友很開心,可以自己睡一張大床, 到了現場櫃台人員說查無訂房資料, 後來出現一位像主管的人員,查了一下說有看到訂房資料了, 但是智遊網疏失,沒有把資料轉給飯店(我智遊網訂那麼多年第一次發生) 那個小姐說,我現在只有二間雙人房給你,你們要不要? 10/11花蓮訂房幾乎全滿,下午5點多,我能說不要 重點是小姐一直接電話說沒房間了,但飯店還保留二間雙人房,可以換給我?而且還是二張單人床,而且是不連續的二間房 老公自己睡的那間,床頭櫃一整個都是灰塵 我和小孩睡的那間廁所地方還有毛髮 這間飯店是便宜沒錯,我也沒有要求太多,可以睡一晚就好 但臨時把訂好的房型換成更差的,最基本的都沒做到 太令人失望了,等於我在訂房網搶到的優惠,飯店捨不得給, 那就不要放在網路上讓人家訂
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ドライヤーが部屋にあるといいですが… それ以外は気になるところも有りません。
Stayed 1 night in Aug 2019

6/10 Okay

meiyen

Disliked: Cleanliness
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
英語が話せるスタッフがいました。トイレの水が流れにくい。
Stayed 1 night in Jul 2019

10/10 Excellent

WEN HAI

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from 櫃檯 on 2019/5/3
謝謝您入助麗星飯店、期待能再次為您服務喔。

8/10 Good

JUICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 櫃檯 on 2019/5/3
謝謝您入助麗星飯店、期待能再次為您服務喔。

10/10 Excellent

CHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
床非常好睡：）
房間裝潢新穎，床鋪舒適，備品足夠。
Stayed 2 nights in Mar 2019
Response from 櫃檯 on 2019/5/1
感謝您入住立星飯店、期望您下一次的旅行喔。

8/10 Good

Takachan

Liked: Cleanliness, staff & service, property conditions & facilities
若い日本人の青年スタッフがいて、観光について色々アドレスを頂き助かりました。
Stayed 2 nights in Feb 2019
Response from カウンタースタッフ on 2019/3/24
あなたに仕えることは私たちの喜びです。 私はあなたの次の旅行を楽しみにしています。

10/10 Excellent

SUNG-HUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨，地理位置方便！
Stayed 3 nights in Mar 2019
Response from 櫃檯 on 2019/3/24
Dear HUI您好: 感謝您入住麗星飯店、期待下一次您的旅行。

10/10 Excellent

Chingpei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 櫃檯 on 2019/3/6
Dear chingpei 您好: 謝謝您對我們的評價、也期待您下一次的旅行。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務不錯！也貼心地提供點心與飲用水在大廳，隨時取用。
Stayed 1 night in Feb 2019
Response from 櫃檯 on 2019/2/24
飯店提供小點心、是希望能一解旅客的疲勞、謝謝您告訴我們您喜歡。 期待您下次到來、也祝福您、金豬年順心發大財唷、。

8/10 Good

KUEI-CHUNG

Liked: Cleanliness, staff & service, room comfort
住4人房，舒適及清潔都不錯，就是隔音差了點，會聽到隔壁說話聲音。
Stayed 3 nights in Feb 2019
Response from 櫃檯 on 2019/2/24
謝謝您寶貴的意見、您的問題麗星飯店很重視、也列在此次硬體改進會議中。 金豬年也預祝您發大財唷、櫃檯。

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨，交通方便，服務很親切，有機會再來入住。
Stayed 2 nights in Feb 2019
Response from 櫃檯 on 2019/2/24
謝謝您入住麗星大飯店、能為您服務是我們的小幸運、也期待、暑假能再次見到您。 金豬年預祝您發大財、櫃檯。

8/10 Good

KaiYou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 櫃檯 on 2019/2/26
謝謝您入住麗星大飯店、也祝福您金豬年、順心平安發大財唷。

6/10 Okay

TANG

Stayed 2 nights in Feb 2019
Response from 櫃檯 on 2019/2/26
謝謝您入住麗星大飯店、也祝福您金豬年、一切順心平安。

8/10 Good

S, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ok. My room was clean. It is close to the train station and there are many restaurants and shops nearby.
Stayed 1 night in Jan 2019
Response from Counter staff on 2019/2/24
Thank you for your evaluation. Looking forward to your next trip

10/10 Excellent

WenChing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店服務人員很親切熱情，房間乾淨舒適，整體服務很棒!!!
Stayed 1 night in Dec 2018
Response from 櫃檯 on 2019/2/24
謝謝您的熱情評價、感恩。 暑期將至、也期盼您再次安排到花蓮來唷。

8/10 Good

YUAN HSIN

Liked: Staff & service
物有所值
床蠻好睡，其他普普，沒訂到星級飯店的可考慮。
Stayed 2 nights in Dec 2018