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Reviews of INg Hostel

3.5 out of 5
INg Hostel
27 Guomin 2nd Street, Hualien City, Hualien County

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 42 reviews" "
Rating 8 - Good. 10 out of 42 reviews" "
Rating 6 - Okay. 1 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

weijie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint place near train station
The host was accommodating to let us deposit our luggage before the actual check-in timing. Friendly and helpful staff that offers suggestions and help, they even loaned us bikes FOC to cycle around. Free WiFi in room although the only setback was the mattress is a tad soft to our preference. Overall worth the price paid
Stayed 1 night in Feb 2019
Response from olivia on 2019/3/20
thank you

10/10 Excellent

Nahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time
Hi, solo male traveller and only speak English. First time in Taiwan and Hualien. Great experience here. Comfortable bed, large hot shower, balcony. Best parts were the hoists. Made me feel really welcome especially after a long day of walking and travelling. Great directions to the local markets. Even helped me book my train tickets for the next day (wrote a note, which i took to the station, booked my ticket easily). Sadly only stayed 2 nights. Would definitely visit again.
Stayed 2 nights in Feb 2019
Response from olivia on 2019/3/20
thank you

10/10 Excellent

Fook Zee Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A best and cozy place for couples.
One of the best hostel and cozy too.
Stayed 3 nights in Dec 2017
Response from olivia on 2018/1/21
THANK YOU

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, New, Clean and Quiet
The lady boss and young boss are "yao siu" good. They were superb. The lady boss treated us to tea, fruits and snacks and shared with us candidly on Taiwan culture and history. The young boss replied promptly when we emailed her before our stay and she too shared with us her life as a young person in Taiwan. Both of them made you feel like you are visiting a relative home. The room, bed and bathroom are all big in sizes giving you ample space for a hotel room. Other than the huge bed, there was even a sofa bed in the room! There was even a balcony with table and chairs for you to relax. You do not need to boil hot water as it was readily available at a water dispenser right outside your room with complimentary tea and coffee. They also have bicycles that you could borrow to roam the streets.
Response from olivia on 2017/5/13
謝謝您的誇獎與讚美喔^^歡迎再來玩

10/10 Excellent

Pooi Moon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, good location and great value!
Enjoyed our stay here for 2nights. Room and bathroom size is good and clean. Close to Railway Station about 10mins walking and quite near to the main road. Accessible to eateries. Only negative thing is the breakfast provided is not in the hostel. Will be given a breakfast coupon worth 50twd only (any excess amount to be borned by guests) and walk about 500metres to the cafe or Mc'Donalds (location stated not clear). If those who unable to read or communicate in Mandarin, would be a hassle looking up for the cafe!
Response from General Manager on 2017/2/18
thank you for staying with us. hope we can see you soon!

8/10 Good

Han Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Friendly Owners :)
Owners are extremely friendly and helpful - made sure I knew my way around the city and helped with booking a taxi when needed. Breakfast vouchers provided - you get a choice between Mo Dou or McDonald's. The property is pretty new and decked with sensors; motion sensors are installed so that they turn on whenever movement is sensed, cameras are installed in various corners of the property - just in the hallways though, not in the rooms :) - and keycard readers are installed on the doors to the main entrance and rooms. I thought that was pretty neat. Room was overall pretty clean. Limited house keeping though - no cleaning during the duration of the stay, but additional amenities and towels were happily given upon request. Overall I had a pleasant time staying here!
Response from General Manager on 2017/1/5
than you~ hope can see you next time~

8/10 Good

WEN LING

Stayed 2 nights in Oct 2023

10/10 Excellent

Chengyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Chih-Hsuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

I HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
極推薦
非常棒的民宿
Stayed 1 night in Jan 2023
Response from Olivia on 2023/2/10
謝謝您的好評很開心與您相遇唷歡迎下次再來玩

8/10 Good

CHUN HSIEN

Stayed 1 night in Oct 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Shen Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Ya Zhu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚喔
服務態度好 機能也不錯
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

JUI YUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
用心舒適的一家旅店
接待人員親切，房間乾淨，惟浴室水量小了點。
Stayed 1 night in Oct 2020

8/10 Good

Kun Tsai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP高的住宿環境
整體的感覺是不錯，唯獨我們入住的雙床房，的床腳很容易踢到，我們家三個人都踢到哇哇叫
Stayed 1 night in Aug 2020
Response from olivia on 2020/9/11
您好，不好意思造成您的困擾，我們雙人床的床架較特別，忘了提醒您是我們的疏忽><

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安靜、舒適、整潔，服務也是非常用心的哦！ 適合家庭朋友一起來的好民宿，推薦👍 有機會一定再來。
Stayed 1 night in Jul 2020
Response from 0.0 on 2020/8/22
您好，謝謝您的好評喔^^歡迎來玩

10/10 Excellent

chia-chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

HSIN-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

DEOKKYU

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨整潔 床墊舒適 早餐選擇性多
Stayed 1 night in Oct 2019
Response from Olivia on 2019/10/26
您好: 謝謝您的好評!!很開心接待到您喔

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿體驗
房間乾淨無異味，距離車站步行約10分鐘，便利商店和超市幾步路就到，服務親切熱情，下次仍會選擇IN居入住。
Stayed 2 nights in Sep 2019
Response from Olivia on 2019/10/2
您好，非常謝謝您的好評!!!我們也很高興認識您喔!!歡迎下次再來玩^^

10/10 Excellent

Chi de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感覺很舒服輕鬆 有點家的感覺
Stayed 1 night in Feb 2019
Response from olivia on 2019/3/20
謝謝您的好評喔!!歡迎下次再來

10/10 Excellent

LI WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
睡的舒服環境乾淨
房間床舖很軟很大很好睡，浴室蓮蓬頭水很強冷熱水很快很舒服，老闆娘笑容可掬很親切，唯一美中不足就是停車空間不大！
Stayed 1 night in Dec 2018
Response from olivia on 2019/1/1
您好，謝謝您的好評推薦喔!!因為民宿於市區內，其實我們停車空間算是大的唷><有的民宿是沒有提供停車場必須路邊停車的

10/10 Excellent

Yu-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
民宿主人很親切 環境也很乾淨舒服！
Stayed 1 night in Jun 2018
Response from Olivia on 2018/11/22
謝謝您的好評喔^^歡迎下次再來玩

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讚
乾淨舒適，隔音好，大家都很親切，下次有機會去花蓮玩還會入住。
Stayed 2 nights in Oct 2018
Response from O on 2018/11/24
謝謝您的好評喔!歡迎來玩

8/10 Good

Antek, Taipei city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from olivia on 2018/9/14
謝謝您為我們撥冗時間評分喔^^

10/10 Excellent

邱曉芬

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from o on 2018/9/14
謝謝您為我們撥冗時間評分喔^^

10/10 Excellent

Yang Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from o on 2018/9/14
謝謝您為我們撥冗時間評分喔^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Jun 2017
謝謝您的誇獎，歡迎再來

6/10 Okay

josephine, 香港

Liked: Staff & service, room comfort
Disliked: Cleanliness
景觀不錯
這次主要是家庭旅遊，幾個月前就已經訂好了兩個4人房，可是在出發的前一天收到店家的電話說只有一間房給我們，另外一間房安排到附近的地方，原因是同一個房間賣給了兩個客戶，所以要我讓給人。我覺得不太滿意，最後就送了一些花蓮的特產做陪禮。還有我們住了4天，你不叫他是不會清潔房間的。
Response from Olivia on 2017/5/13
您好，對於房間數量超出我們深感抱歉，當下也替你們找到我們最信任且最乾淨的房間，並拿出我們的誠意，在此再次向您說深抱歉。對於清潔部份，民宿都與住宿人說明連續住宿因需維護客人的隱私權不主動提供打掃，若有需求需事先告知我們，我們會立即為您服務的，還是很高興你們的蒞臨，希望有機會能再服務到您並親自向您道歉喔^^

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很棒的民宿!
很好的cp那，會再光顧!

8/10 Good

Joy Joy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
睡得舒適
民宿簡單清潔，主人友善，提供當地旅行團代訂服務。每天供應免費水果。其他住客也很合作安靜。每晚在一夭盡情遊玩後，可以放鬆休息。
Response from Olivia on 2017/2/18
親愛的旅客您好，謝謝您預定我們的民宿，謝謝您大力讚美及喜愛我們的民宿，未能拿取滿分想必我們還有其他需要檢討的地方，我們會再多多觀察並改善，最後歡迎您下次再來玩喔^^

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
讓人會再次選擇民宿
房間整體上讓人覺得十分舒適，浴室乾濕分離，床躺起來十分舒服，一樓還有小客廳可以給旅客使用，還有現磨咖啡。 住宿的點距離商圈很近用走的就可以到了，要去稍遠的點還可以借腳踏車(是免費的喔)。 早餐是附近的早餐店走一下就到了，樣式不是一般的早餐而已，有很多選擇讓人看了會想每個都點來吃吃看，餐點也包涵了素食十分方便。
Response from General Manager on 2017/2/18
親愛的旅客您好，謝謝您預定我們的民宿，謝謝您大力讚美及喜愛我們的民宿，未能拿取滿分想必我們還有其他需要檢討的地方，我們會再多多觀察並改善，最後歡迎您下次再來玩喔^^

10/10 Excellent

Man-Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦的好民宿
小老闆娘超親切，大人小孩都愛她～下次到花蓮一定要再入住！
Response from General Manager on 2017/1/5
謝謝您的誇獎及讚美啦~~我也很開心能認識你們唷^^歡迎下次再來玩

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/10/10
謝謝滿分評比

8/10 Good

Joyce

Liked: Cleanliness, staff & service, room comfort
Response from General Manager on 2016/8/5
希望下次能再為您服務喔^^

10/10 Excellent

HSILAN, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in居，滿分十分，完全讚！讚！讚！！！
這是我在台灣住過屬一屬二，最棒的民宿! 鄰近花蓮火車站5至10分鐘的路程，我們一行人一到民宿就感受到民宿主人的熱烈歡迎。房間十分漂亮，相當寬敞舒適，浴室乾淨整潔，設施新穎，一應俱全，隔音設備完善，讓我們有良好的休憩空間。 在住宿期間，民宿主人非常親切熱情，當我們行程上有困難時，給予我們及時的幫助和詢問關心，真的非常感謝! 而且也會不時分享在地好玩有趣的資訊，非常熱情的招待我們，感受到花蓮的美和滿滿的人情味。 此趟旅程選擇住在in居民宿，真的度過了相當美好和難忘的回憶，期待下次能再入住，絕對推薦來花蓮住宿的旅客喔!
Response from General Manager on 2016/8/5
謝謝你的高評價，我們也很開心認識到你們，歡迎下次再來找我們玩玩喔

10/10 Excellent

HSILAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 2016/8/5
歡迎下次再來找我們玩喔^^