City view from property
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Reviews of Hi Inn

3.5 out of 5
Hi Inn
No.43, Haibin St., Hualien City, Hualien County

Reviews

9.2

Wonderful

Rating 10 - Excellent. 55 out of 92 reviews" "
Rating 8 - Good. 31 out of 92 reviews" "
Rating 6 - Okay. 4 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hello kitty room was adorable and well-kept and the owners were lovely :) An easy five minute walk into town for food and sights!
Stayed 1 night in Dec 2023

10/10 Excellent

JAson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy access to the path around the beach. The rooftop are was perfect for mornings and evenings. The staff was so friendly and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Zhengyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly provided tour information, and helped to arrange a tour car for us. We had great time at Hualien. Thanks!
Stayed 3 nights in Nov 2023

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, easy find, near night market . Satisfied. Helpful counter staff , simple breakfast with hot porridge.
Stayed 1 night in Nov 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near night market but lacking some things
They were very nice but no bike rentals or connections for them is unfortunate given location. Close to night market...great...but need bike to explore. Very little English so days the person had zero at front desk. Breakfast was cold, from some reason they didn't light the warmers under the dishes, even coffee was not kept hot. Room was clean. Use of washer for clothes appreciated. Bathroom good.
Stayed 6 nights in Oct 2023

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Kind Staff, Perfect Breakfast
We stayed in Hualien to do a Taroko Gorge tour. I chose the Hi Inn because it had an ocean view and a breakfast for a reasonable price. I gave it 5 stars based on: room was modest but comfortable; location near amazing night market and ocean; service; BREAKFAST. I felt like I was in someone’s home and they fixed me a hearty breakfast for my busy day. Sure, the hotel is not in perfect shape, but if you lived on shore where there are typhoons, would you? There is construction across the street but that wasn't a big deal. It was clean, reasonably priced. We would return in a heartbeat. Did I mention the pork Bao Buns?
Stayed 2 nights in Jun 2023
Response from Hiinn on 2023/6/17
Thank you, thank you very much for your love, looking forward to serving you again

8/10 Good

Verified traveler

Liked: Staff & service
Average stay at a good location
Hi Inn is close to the beach and Dongdamen and is easy enough to reach from Hualien Station via taxi. Our room had a partial view of the sea and was spacious enough for both of us. Breakfast was average, and the stay would be better if the pillows were firmer and the towels didn't reek so strongly of bleach.
Stayed 2 nights in May 2023
Response from Hiinn on 2023/6/17
Thank you for loving Hiinn, we will strengthen and improve the missing parts

8/10 Good

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Rodger W

Liked: Cleanliness, staff & service
The staff really were amazing. The view and room were excellent. We will stay here again. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Alice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top view of the city Balcony in the room Hot showers
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from 海雲 on 2019/10/2
非常感謝您的意見與回饋

8/10 Good

Kath, Singapore

Liked: Cleanliness, staff & service
Pleasant stay. Near to beach, night market & shopping streets
Stayed 2 nights in Oct 2018
Response from 海芸 on 2018/10/25
謝謝!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Inn - Haulien City
we stayed for a few days. The place is a few minutes drive from the station. But the host offered to pick us up and drop off. The host is very helpful and provided advice and tips to explore the area or things to do in Haulien area. The place is new and very clean. Buffer Breakfast was sufficient. I would certainly stay again for a short break in Haulien
Stayed 3 nights in May 2018
Response from hiinn on 2018/7/10
thx

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

淑慧

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

kanehito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
東大門夜市に近く便利と思います。
Stayed 1 night in Feb 2024

8/10 Good

hang hsin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ivo, Wormer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel voor solo reizigers. Erg lieve en behulpzame medewerkers. 'S Ochtends heerlijk Taiwanees onbuit. Kamer zijn schoon en op verzoek wordt deze netjes gereinigd. En met uitzicht op de Stille Oceaan. Avondmarkt is op loopafstand.
Stayed 4 nights in Dec 2023

8/10 Good

SHU FEN

Stayed 1 night in Nov 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location.
Stayed 1 night in Nov 2023

6/10 Okay

YIJIUN

Stayed 1 night in Nov 2023

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
房間乾淨，浴室的蓮蓬頭水量不小，很舒服，但無法固定，有點困擾。 讓人小不開心的是早餐，雖然是自助式的，但因人數關係分段用餐，最後一梯次，所以很多菜都少了未補，能明白不浪費食物，但，這也對最後一批的住客不公平。
Stayed 1 night in Oct 2023
Response from 海芸 on 2023/10/25
謝謝您入住海芸民宿，缺點我們會檢討改進

8/10 Good

RYUICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Venus

Stayed 3 nights in Sep 2023

10/10 Excellent

Wing fai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這是一間cp值很高的旅店，清潔、舒適，而且去夜市和海邊一帶景點都十分接近。 最好是早上只要步行一分鐘，就可從床上走到海邊看日出，真的超美。
Response from 海芸民宿 on 2023/9/23
謝謝您，歡迎您再次安排假期回來

10/10 Excellent

WEI YA

Stayed 1 night in Aug 2023

10/10 Excellent

SHIH HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok
優點：民宿的房間景觀很好，看不太到日出但面向太平洋。房間整潔，房間跟廁所的空間蠻大的。冷氣夠冷。民宿有四個停車位，但基本上都停滿，附近很多民宿，所以一整條的路上也不太好停車，可能要走比較遠。有提供早餐，但選擇不多，所以我們也是到外面吃。 缺點：櫃檯阿姨態度有待改善，在電話跟我們說「我們這裡不是飯店，太晚來我們還要派人加班。」我們覺得阿姨在電話的口氣不用那麼差吧，請我們早點到就是了。房間沒有衣架，我們有自己出外面買。
Stayed 2 nights in Jul 2023

10/10 Excellent

Dong-Ying

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
豪華三人房
晴天時，房間小陽台可以看到美麗的海景。房間好，冷氣涼熱水會熱，老闆人非常客氣。
Stayed 1 night in Jun 2023
Response from 海芸 on 2023/6/5
謝謝您，歡迎您有空時再安排假期回來玩

4/10 Poor

Chung Hwey

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Shogo

Traveled with partner
Liked: Staff & service
価格が安い。
Stayed 1 night in May 2023
Response from Hiinn on 2023/6/17
ありがとう

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Chih ning

Stayed 1 night in Dec 2022

10/10 Excellent

Yi Hua

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨有電梯，服務人員很親切，早餐很好很新鮮，下次有機會再光臨
Response from Hiinn on 2022/12/6
感謝您的蒞臨,很榮幸為您服務

10/10 Excellent

仁瑜

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
房間地板看到乾掉的蟑螂屍體，房間床單有點灰塵，其餘還可以
Stayed 1 night in Sep 2022
Response from 櫃台 on 2022/9/9
很抱歉造成您的不舒服，我們會加強清潔，期待下次蒞臨指教，謝謝

10/10 Excellent

SENCHIN

Stayed 1 night in Aug 2022
Response from xuan on 2022/9/2
感謝好評，期待下次蒞臨

10/10 Excellent

ya wen

Stayed 1 night in Aug 2022
Response from xuan on 2022/9/2
感謝好評，期待下次蒞臨

10/10 Excellent

Chih-Nan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from xuan on 2022/9/2
感謝好評，期待下次蒞臨

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from xuan on 2022/9/2
感謝好評，期待下次蒞臨

10/10 Excellent

David

Stayed 1 night in Mar 2022
Response from xuan on 2022/4/8
謝謝您的好評，期待您下次的蒞臨

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
整體而言都算不錯，此次住在二樓的樓梯口，早上傳來陣陣早餐的香味，讓我們的肚子提早餓了！
Stayed 2 nights in Mar 2022
Response from 海芸民宿 on 2022/9/2
感謝好評，期待下次蒞臨

8/10 Good

LUNG CHIH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 海芸民宿 on 2022/2/1
謝謝您，期待下次蒞臨

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間精緻整潔衛生。
Stayed 1 night in Sep 2021
Response from 海芸民宿 on 2021/9/30
謝謝您，我們民宿雖沒有華麗的裝潢，環境乾淨衛生是一定要的，歡迎有空時再回來玩

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from 海芸民宿 on 2022/9/2
感謝好評，期待下次蒞臨

6/10 Okay

Tzu-Chun

Liked: Property conditions & facilities
Stayed 1 night in Apr 2021
Response from 海芸旅人窩 on 2021/4/10
謝謝您，歡迎有空再回來玩

10/10 Excellent

JUI TING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 海芸旅人窩 on 2021/4/10
謝謝您，歡迎有空時再回來玩

8/10 Good

yenching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from 海芸旅人窩 on 2021/4/10
謝謝您歡迎有空時再回來玩

10/10 Excellent

YI HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆娘很親切，房間不錯，早上起床還可以去海邊散散步。
Stayed 2 nights in Feb 2021
Response from 櫃檯 on 2021/2/15
謝謝您的好評，想要放鬆一下歡迎隨時再度蒞臨海芸旅人窩

8/10 Good

MEI-ER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2020
Response from 海芸民宿 on 2022/9/2
感謝好評，期待下次蒞臨