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Arsma Hotel

4.0 star property
Hotel with a restaurant, a quick walk to Dongdamen Night Market

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Photo gallery for Arsma Hotel

Experience the serene atmosphere of our lush garden, surrounded by a variety of plants and a tranquil water feature.
Relax in comfort with a large bed, two armchairs, and a flat-screen TV.
Relax in a spacious, inviting room with a comfortable seating area, wooden bookshelf, and polished floors.
Classic building with a corner entrance and columns, featuring a circular emblem above the door.
Welcome to our spacious lobby, featuring a central reception area with a wooden desk and seating areas with dark-colored chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
The current price is NT$2,338
NT$2,700 total
includes taxes & fees
Jul 14 - Jul 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Arsma Suite

Arsma Suite | 1 bedroom, premium bedding, minibar, in-room safe

Arsma Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 18.15 Ping (60 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Elite Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Bidet
  • 12.11 Ping (40 square meters)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Indoor atrium view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 7.84 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only | 1 bedroom, premium bedding, minibar, in-room safe

Standard Quadruple Room, Shower Only

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 8.46 Ping (28 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, Ocean View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 7.84 Ping (26 square meters)
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only | 1 bedroom, premium bedding, minibar, in-room safe

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 8 Ping (26 square meters)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 7.84 Ping (26 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 7 Ping (23 square meters)
  • City view
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.3 km
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.5 km
  • Pacific Landscape Park - 12 min walk - 1.1 km
  • Pine Garden - 15 min walk - 1.3 km
  • Tzu Chi Cultural Park - 4 min drive - 3.0 km

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪Three Koalas - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪博愛街黑白切 - ‬1 min walk
  • ‪昭和58 - ‬1 min walk
  • ‪阿美麻糬 - ‬2 min walk

About this property

Arsma Hotel

Upscale hotel near Dongdamen Night Market
Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground, and an arcade/game room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A vending machine, a water dispenser, and concierge services
  • Karaoke, a banquet hall, and an elevator
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 126 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, Japanese

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Full Kind Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 246 reviews
The price is NT$2,336
NT$2,698 total
includes taxes & fees
Jul 16 - Jul 17
Full Kind Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 400 for adults and TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Is Arsma Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arsma Hotel?

As of 2025/7/12, prices found for a 1-night stay for 2 adults at Arsma Hotel on 2025/7/14 start from NT$2,338, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arsma Hotel?

This hotel doesn't offer parking.

What time is check-in at Arsma Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arsma Hotel?

Check-out is at 11:00 AM.

Does Arsma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 300 per vehicle applies.

Where is Arsma Hotel located?

Located in Hualien City Centre, this hotel is within a 10-minute walk of Dongdamen Night Market, Hualien Cultural Creative Industries Park, and Hualien Railway Culture Park. Nanbin Park and Pine Garden are also within 1 mi (2 km).

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Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 493 out of 861 reviews
Rating 8 - Good. 303 out of 861 reviews
Rating 6 - Okay. 47 out of 861 reviews
Rating 4 - Poor. 13 out of 861 reviews
Rating 2 - Terrible. 5 out of 861 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Property conditions & facilities
Nice hotel with a 70s feel. Clean and very friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Shu

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel room. Very nice breakfast. Love it.
Stayed 1 night in May 2025

10/10 Excellent

Chatvimol

Liked: Cleanliness, amenities, property conditions & facilities
I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Stayed 2 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

QIUPING

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie Hung Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice foods, Good service, convenient, clean and comfortable hotel.

8/10 Good

Hueyhwa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good service include breakfast n night desert Location is cool and in city
Stayed 2 nights in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

It’s surprisingly good, from friendly staff to great breakfast buffet to nightly snack bar. The proximity to the night market is a big plus. Just a wonderful stay!
Stayed 2 nights in Feb 2023

10/10 Excellent

Mei Kuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel feels luxurious. The beds are large, the linen looks expensive, and the staff is attentive. Convenient parking underneath hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - worth it

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than expected. Excellent concierge services
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

6/10 Okay

Lik Hang

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 3 nights in Jul 2023

2/10 Terrible

Tiffany

Disliked: Property conditions & facilities
Very dirty. Old. Overpriced.
Stayed 1 night in Feb 2023

2/10 Terrible

Roberto

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The closet in my room smelled as if a dog had relieved itself - pretty awful, I left several days early despite pre-pay. The whole room was dark and smelly, dirty/old carpet, old drapes.
Stayed 4 nights in Apr 2023

8/10 Good

Lin Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Air condition control is not user friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

Shing Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arsma was one of 6 hotels we booked for this trip, and so far everyone loved Arsma the most, wondering why didn't we stay with them for longer. Check in was swift, and the team was very hospitable The rooms were large and comfortable with all necessary amendments, water pressure to the shower was amazing (perfect for after a long day walking in Tarokko). Breakfast was wonderful as well with lots of local food to try, for coffee drinkers, they provide 2 kinds of coffee - brewed coffee and a pretty decent coffee machine. The supper provided comes in take away container where each room is given 2 vouchers - 1 voucher is entitled for 1 item. I'd say the supper was not for everyone tho I enjoyed it. Didn't manage to check out their other facilities so won't comment on those. All-in-all, Arsma is a great place to stay with reasonable charges. Will recommend and return to this property every time I'm at Hualien.
Stayed 1 night in Oct 2023

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バーて軽食ができたので、リッチな気分になりました。夜食サービスのスープも美味しいかったです。スタッフもフレンドリーで楽しい滞在になりました。
Stayed 1 night in May 2025

4/10 Poor

Hiroko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
清掃が行き届いてない。 ゴミ箱が少ない。 客室のドアの開閉時に不快音がした。 自動チェックインご出来なかったが、フロントの方が全てしてくれた。
Stayed 2 nights in Apr 2025