Good breakfast but poor staff service and bathroom
Very unhappy the service for this hotel. I stayed for 4 night. The bath water cannot close properly so keep on lacking all day. Cannot get a good night sleep. No hot or warm water for shower. Reported to front on 2nd day morning and follow another 2 more times on day 3 n 4. No action. I finally got the warm shower on day 5 morning when I check out. The most important thing is the check out staff asked everything okay, I said no for her. She said sorry about that without asking me what happen. At that time the manager was just next to the front. He heard was I said clearly. Very disappointed. It seems customer will get more attention from the hotel staff if they are local.
Dick ki dicky
4/10 不太好
Christin
2025 年 7 月 29 日
喜歡:員工素質
不喜歡:整潔度
Roaches under coffee maker
Smell of old carpet
Christin
於 2025 年 7 月住了 3 晚
2/10 很糟糕
maria,ODESSA
親子旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My room had ants
maria
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Shelbi
2025 年 7 月 29 日
不喜歡:員工素質和住宿環境和硬體
Everything is outdated
Shelbi
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Perla
親子旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was awesome
Perla
於 2025 年 7 月住了 2 晚
2/10 很糟糕
ARTURO
2025 年 7 月 23 日
不喜歡:整潔度、設施服務和住宿環境和硬體
place has window units in most rooms...like home depo window units..Hot water takes about 30 minutes to get to room...Pool is out of commission most of the time.
ARTURO
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Skylor
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Love it
Skylor
於 2025 年 7 月住了 1 晚
6/10 一般般
ESTHER
2025 年 7 月 18 日
喜歡:設施服務
No daily house keeping
ESTHER
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Tatyana
2025 年 7 月 12 日
Tatyana
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Lawreen
2025 年 7 月 6 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Offered no sheets on the mattress and ants in kitchen
Lawreen
於 2025 年 7 月住了 1 晚
8/10 不錯哦
donovan
2025 年 6 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
donovan
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Nora
2025 年 6 月 17 日
aro was not working and room wasn’t ready until an hour later
Nora
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Lamar
2025 年 6 月 6 日
Lamar
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Praveen Kumar Govindaswamy
家庭旅遊
2025 年 6 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
The rooms are good but hot water didn’t work. That’s the only concern otherwise it’s a good property to stay
Praveen Kumar Govindaswamy
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Karen,Albuquerque
2025 年 6 月 3 日
喜歡:整潔度
Karen
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Jaclyn
家庭旅遊
2025 年 6 月 2 日
不喜歡:整潔度、員工素質和設施服務
Pool not in service, hallways dirty (smelled of dog and cigarettes), bath tub dirty.
Jaclyn
於 2025 年 5 月住了 3 晚
8/10 不錯哦
ADEMOLA
2025 年 5 月 30 日
ADEMOLA
於 2025 年 5 月住了 3 晚
2/10 很糟糕
tanae,San Antonio
家庭旅遊
2025 年 5 月 29 日
不喜歡:整潔度和住宿環境和硬體
The front desk staff were nice but my room was a bit underwhelming. We asked for bedding or blankets for our pull out couch in our suite but the staff told us there was none available at all. We were in need of fresh towels, called the front desk around noon and didn’t receive towels until after midnight, and that was because we went to the front desk to get them.
tanae
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Evangelina
2025 年 5 月 28 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Evangelina
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Letitia
家庭旅遊
2025 年 5 月 28 日
喜歡:整潔度和住宿環境和硬體
We really enjoyed staying at this hotel in Houston. We come to Houston a few times a year to visit an elderly aunt that my husband is in charge of her trust, etc. We live in Cape Coral FL so this is a trek. We have tried several hotels in Houston and all were run down, stunk of marijuana and had many bugs that stayed with us. This hotel has none and is really a nice place to say. I had no idea I had booked a two bedroom but I did and I loved it! Our room was clean, nicely appointed and had all we needed to stay the few days we were in town to visit our aunt. We spent all day at our aunt’s townhouse that was only about 3 mls from her home. Convenient to many places with many good restaurants near by.