From checking in to checking out, everything was excellent. Quick check in. Staff were really courteous and helpful. Staying in the Grizzly Bear suite was as advertised. It was spacious and very clean. The water park is huge and fun. There is also an outdoor pool area that was nice. I highly recommend grabbing one of the outdoor cabanas to lay by the pool for swimming and relaxing. There isn’t any fine dining but there were a handful of food options. If you decide to dine out, there are several great options close and in the area. Over all, a great place. My family and I are definitely going to do it again.
Craig
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Yenisleidis
親子旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente instalaciones, muy limpio y muy amables sus trabajadores.
Yenisleidis
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jessica
家庭旅遊
2025 年 7 月 31 日
喜歡:設施服務
The bed was very comfortable. My kids enjoyed the bunk beds. Rooms were very large w plenty of space. Everything is very clean and smells good. Plenty of choices to eat there or nearby.
Jessica
於 2025 年 7 月住了 2 晚
6/10 一般般
Manuel
親子旅遊
2025 年 7 月 27 日
The property was okay, but the there isn't much to do. The arcade and waterpark is small and we had to pay extra for the parking and bracelets..
Manuel
於 2025 年 7 月住了 2 晚
2/10 很糟糕
GONZALO
2025 年 7 月 25 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It has alot bed bugs abd the bed are very oncomterble
GONZALO
於 2025 年 7 月住了 2 晚
6/10 一般般
Miracle
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The experience was lovely, but extremely over priced. Our room was nice but you can tell the cleaning was rushed there was hair on the bathroom floor and on bed sheets. Overall we really enjoyed the activities and lobby events
Miracle
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Williams
親子旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me gustó mucho el hotel el parque de agua está genial hay mucha comida todo el tiempo y mucho entretenimiento para los niños cada cierto tiempo show bien lindo con música y actividades me gustó mucho la experiencia
Williams
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Nelda
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to spend with family Great staff great location
Nelda
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Brenda
親子旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean facilities,friendly staff
Brenda
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Elmer,Houston
家庭旅遊, 親子旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean safe my family and I had a great time. We definitely come back.
Elmer
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Quinna
家庭旅遊, 親子旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Other than there being too many people, we had a great time.
Quinna
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Addy
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Everthing in one spot.i like it
Addy
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Heydi
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Encanta de este lugar ,mis niños se divirtieron muchísimo
Heydi
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Michael
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good for family
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Luis
2025 年 7 月 17 日
喜歡:整潔度、員工素質和住宿環境和硬體
Comfort
Luis
於 2025 年 7 月住了 1 晚
4/10 不太好
Samantha
親子旅遊
2025 年 7 月 16 日
喜歡:住宿環境和硬體
So disappointed with the staff and how she encouraged me to purchase the unlimited pass when I was holding my 1.5 year old daughter who literally couldn't do anything. What a scam and they don't ever answer the phone to sort this out. My 6 year old isn't tall Eno gh rondo anything alone and the little one can't do anything so this family trip was completely divided and we felt very misled by the check in staff.
Samantha
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jacqueline Zapata
2025 年 7 月 15 日
喜歡:整潔度、員工素質和住宿環境和硬體
To crowded
Jacqueline Zapata
於 2025 年 7 月住了 1 晚
10/10 有夠讚
DeAngela
2025 年 7 月 14 日
DeAngela
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Mirna
團體旅遊, 家庭旅遊
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Very poor customer service! They do not care to answer questions! They get annoyed easily and do not give you all the details about how everything is handled. I had to push to get just the minimum of information. Had a very stressful morning, and I qas very disappointed to see their attitude. I had a Caucasian young man attending us today the 13th of July. He was not helpful at all.
Service in the water park is not good either, they will charge the wrong items and not even care to give you the right ones on time.
We felt ignored.
The lady in the buffet attending the food was awesome ! She made us feel welcome today at dinner.
I really wanted to get the most out of this trip because we came to celebrate my sons birthday but I am very disappointed on how things went today.
I really wanted to plan all activities and get the best deals with packages but I guess we have to figure it out ourselves.