We had a paid reservation through expedia. Upon arrival, we were not even greeted with a "hello." But barked at with "we have no rooms." I politely said we had a reservation. And was rudely met with "what I'm telling you is we have no rooms." And yet, the next person that walked in, got a room. The customer service was POOR. I was told they would "try" to get me refund. Well of course, if you aren't giving me a room, I need a refund. I ended up paying for two extra ubers unnecessary since I was not given a room. The entire exprience was TERRIBLE.
Bethany
於 2025 年 6 月住了 1 晚
6/10 一般般
William
家庭旅遊
2025 年 6 月 17 日
喜歡:設施服務
不喜歡:整潔度
Floor was filthy but it was otherwise ok
William
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Rebecca
2025 年 6 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
The Gentleman that helped me checking in. Very helpful and told me about surrounding areas to eat that would deliver. I did not get his name but very helpful and polite!
Rebecca
於 2025 年 6 月住了 1 晚
6/10 一般般
maisie
2025 年 6 月 5 日
Staff was very friendly and helpful but no hot water.
maisie
於 2025 年 6 月住了 1 晚
4/10 不太好
Keith
商務旅客
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
I booked two rooms with Expedia.
Upon arrival the desk clerk could only find one reservation.
I had to pay at the desk for a room that Expedia had already charged me for.
I showed my Expedia receipt to the clerk and he still charged me for my second room
Keith
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Elizabeth,Indianapolis
2025 年 6 月 5 日
喜歡:整潔度和住宿環境和硬體
I only stayed in this hotel because my flight was delayed and I missed my layover. The hotel was in a good location with easy walking distance to good food. It was a comfortable place to stay, but the breakfast was not gluten-free friendly.
Elizabeth
於 2025 年 5 月住了 1 晚
4/10 不太好
Jairo,Houston
2025 年 6 月 4 日
Jairo
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Travis
2025 年 5 月 11 日
Travis
於 2025 年 5 月住了 2 晚
6/10 一般般
Vanetta
2025 年 4 月 18 日
不喜歡:員工素質
Vanetta
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Jessica
2025 年 4 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was comfortable
Jessica
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Gonzalo
2025 年 4 月 16 日
喜歡:整潔度
不喜歡:員工素質
bad desk support
Gonzalo
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Mary
情侶出遊
2025 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All was good ,very friendly staff , clean and very comfortable ,great breakfast Thank you
Mary
於 2025 年 4 月住了 1 晚
10/10 有夠讚
GABRIEL
2025 年 4 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best quality for price
Better breakfast than expected!
GABRIEL
於 2025 年 4 月住了 1 晚
4/10 不太好
Kelly
2025 年 4 月 4 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
They put me by the elevator and it was so loud I count sleep all night.
Kelly
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Mikel
2025 年 4 月 3 日
Mikel
於 2025 年 3 月住了 1 晚
10/10 有夠讚
joseph
2025 年 4 月 2 日
joseph
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Peter
2025 年 4 月 1 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yesterday I check in the room key maker was not working so I did not get a key to my room until this morning on the day of check and I slip and fell on there wet floor because the y did not have any sign up telling people that the foffered to call ambulance and I was told if I go by ambulance that my car would be towed at my expense Whst a joke