十大人氣霍普飯店推薦 | 霍普住宿訂房限時優惠 最低 NT$1,361 起

「Wanted to cancel due to a *********** & *******- contacted hotel via Expedia requesting consideration for a non-refundable room refund - my message was ignored by hotel and have not had a response from hotel despite Expedia requesting feedback on our stay - disappointed with service from both parties.」

「Breakfast too late for me so missed it as had to be in work before it was served.」

「Z」

「Lovely location and grounds. Very helpful staff. Good food.」

「Room was lovely & cozy with great en-suite. Plenty of tea & coffee etc which was refilled every day. Snacks & a mini bar also. Staff were really friendly & helpful. Excellent breakfast included. Definitely recommend The Family Tree.」

「Great place to stay been multiple times and always as good as our 1st visit lovely staff always helpfull.」

「The room was spacious and clean but the air con didn’t work and the room was 27 degrees all night. There was basically no staff on hand and the ones that were there were overworked and not available for the most part. The meal in the evening was almost inedible the £30 steak was all gristle and I ordered a cheesy garlic bread which I came as a normal one, when I mentioned it to the waiter they didn’t do anything. When I asked for the bill I had to wait 30 minutes and also ask another waiter,...

「Clean place」

「Location was perfect to other Pubs and restaurants」

「Good location, good price. Looks lovely from outside. However, inside, carpets needs cleaning as our feet were sticking to it. Kids room light was flickering, twice approached different members of staff but nothing was done. Not enough mugs in the room (only 2 in a family room).」

「Check in was no frills. We arrived half an hour before check in and was offered a room but for an extra fee. I accidentally booked the room for one person so had to pay an extra £12 for breakfast which was fair enough but on check out an additional £10 for the extra person which I thought was unfair.」

「Stayed one night but wished we had booked two. Amazing attention to detail. Very comfy bed. Food was delicious and was just a lovely stay」

「Excellent value for money, friendly helpful staff, lovely location in Kerridge, characterful main building, good low cost buffet breakfast. Bathrooms ready for refurbishment but low rates reflect that this is not 5* deluxe establishment.」

「David and Rebecca were welcoming and helpful. The room was well equipped, bright and spotlessly clean. The breakfast was amazing!」