King Suite Mountain View | In-room safe, desk, blackout drapes, soundproofing

Reviews of Wanchai 88 Hotel

3.5 out of 5
Wanchai 88 Hotel
139 Thomson Road, Wan Chai, Hong Kong

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 902 reviews" "
Rating 8 - Good. 386 out of 902 reviews" "
Rating 6 - Okay. 89 out of 902 reviews" "
Rating 4 - Poor. 28 out of 902 reviews" "
Rating 2 - Terrible. 25 out of 902 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room has toilet smell lingering. Hotel could not change a room for us
Stayed 6 nights in Mar 2024
Response from YC on 2024/4/10
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We are very much sorry to learn that the room condition did not meet your expectation. We treat your comments with the highest priority; It will be further discussed and reviewed by our Housekeeping manager for further cleaning service enhancement and improvement. Again, we apologized for the inconvenience caused to you. We look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, the room is considered to be very spacious. The room is cosy and comfy. Situation behind Hennessy Road, it is just away from the busyness yet so accessible and convenient.
Stayed 6 nights in Mar 2024
Response from Orca on 2024/3/15
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's location and room size. This encourages our belief in striving for excellence and exceeding guest expectations.We look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Markus

Liked: Staff & service, amenities, property conditions & facilities
Great hotel for the cost. Great location and easy to navigate public transportation. Only real issue was had the do not disturb on and housekeeping walked in the room twice.
Stayed 3 nights in Jan 2024
Response from AC on 2024/2/6
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location and great value of room. . This encourages our belief in striving for excellence and exceeding guest expectations.We are sorry to hear that we did not live up to your expectations this time and please accept our sincere apologies for the disturbance. Please be assured that we had immediately looked into the issues with the Housekeeping for the cleaning service and improvement and facilities enhancement. Once again, thank you for choosing Wanchai 88 Hotel for your hospitality needs and we look forward to serving you again on your next visit to Hong Kong. Best regards, Duty Manager Wanchai 88 Hotel

6/10 Okay

Yammie

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from AC on 2024/1/22
Dear Ms. Lam, Warm greetings from Wanchai 88.We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you liked our hotel ‘s convenient location. This encourages our belief in striving for excellence and exceeding guest expectations.Furthermore, we are sorry to hear that some problems arise which did not meet your expectation. Please accept my sincere apology for the inconvenience. After checking your review, could you please provide more details of your problems arise during your stay so that we could fully investigate about your described case? Once again, we are sorry that you did not enjoy your stay with us this time. I do hope that we have the opportunity to welcome you back to Wanchai 88 Hotel in the future. With warm regards,Duty ManagerWanchai 88 Hotel

10/10 Excellent

MAN FOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AC on 2024/1/21
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had awesome views from the top floor. Room was great and comfortable. You're in the city and it's a couple minute walk from a lot of great food and the mtr station. As first time Americans visiting Hong Kong we loved this location. We grabbed a few water bottles every day from the circle k or 7-11. Definitely recommend
Stayed 5 nights in Jan 2024
Response from AC on 2024/1/15
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's great location and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fly better
Coming to Hong Kong since January 2000. HK is in my soul. Wanchai 88 is just wonderful. My fave residence in Asia. 🌍🍸😎♥️
Stayed 2 nights in Jan 2024
Response from AC on 2024/1/15
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Nancy, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good old fashioned service from the Concierge team, helpful and friendly. Paul was really professional yet warm hearted and knowledgeable. Location is unbeatable, lots of nostalgic eateries and markets.
Stayed 10 nights in Dec 2023
Response from AC on 2024/1/9
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's convenient and good location and helpful Concierge service especially from Paul This encourages our belief in striving for excellence and exceeding guest expectations.Finally, thank you very much for your staying with us and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Scotti

Stayed 4 nights in Dec 2023
Response from AC on 2023/12/30
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Yew Kong

Stayed 5 nights in Dec 2023
Response from AC on 2024/1/15
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Taylor

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from AC on 2023/12/24
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you had liked our hotel and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Tujie Joey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely spacious room and value for money. Very convenient to walk to from Wanchai MTR. Offered early check in which was great as we arrived early with a toddler. Paul from the security concierge on G floor was very helpful and friendly when we needed a taxi to the airport after check out. Will definitely come back if I'm visiting HKG again.
Stayed 4 nights in Dec 2023
Response from AC on 2023/12/18
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location, spacious room, and our good service from our Reception, Security staff especially from Concierge - Paul and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your staying in our hotel and we look forward to serving you in the near future! Warm regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

tze wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms with comfy beds. Conveniently located near mtr and trams. Will stay there again.
Stayed 5 nights in Dec 2023
Response from AC on 2023/12/17
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location, comfy beds and spacious room. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Taylor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value & Comfort
Spacious, former serviced apartment layout. Fairly rare in Hong Kong. Great location. Close to MTR; easy in/out for taxi/ Uber. Quiet, but nearby lots of nightlife & restaurants. Times Square nearby. Clean, private rooms (3 per floor). Great water pressure in showers & attentive housekeeping staff. Overall, fantastic value in a city that often doesn't deliver hotel room value. Will stay here again.
Stayed 8 nights in Nov 2023
Response from AC on 2023/12/7
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's great location, spacious room and good housekeeping staff service and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
good location, reasonable price and quality
Stayed 1 night in Dec 2023
Response from AC on 2023/12/7
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's great location, value of money room and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Luc, Winnipeg

Stayed 3 nights in Nov 2023
Response from AC on 2023/12/12
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Kai, Chesham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, very convenient to everything. Very clean spacious room with safe and mini-fridge, very powerful showerhead. Only downside, little complicated on how to turn on/off wall light switches/electric window curtain and to initially operate lift after check-in!
Stayed 1 night in Oct 2023
Response from AC on 2023/10/23
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location and great value and spacious room. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in very good location with lots of shops and restaurants. Concierge staff was very helpful. Overall a nice stay. Would recommend to friends
Stayed 6 nights in Sep 2023
Response from AC on 2023/9/30
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location and our helpful Concierge staff service and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel has gone downhill significantly over the last few years. I've stayed here several times pre-covid and it was in much better condition. The rooms were very worn, and dirty. The counters had clearly not been wiped down and the shower was pretty gross. There was a foul odor in the air throughout the building.
Stayed 1 night in Sep 2023
Response from AC on 2023/9/30
Dear Valuable guest, Thanks for sharing with us your experience following your stay at our hotel, We are sorry to hear that we did not live up to your expectations this time and please accept our sincere apologies for the inconvenience. Please be assured that we had immediately looked into the issues with the Housekeeping Manager and the Engineering Team for the cleaning service and the room facilities improvement, maintenance and enhancement. Once again, thank you for choosing Wanchai 88 Hotel for your hospitality needs and we look forward to serving you again on your next visit to Hong Kong. Best regards, Duty Manager Wanchai 88 Hotel

8/10 Good

John

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Good location and spacious room by HK standard.
Stayed 3 nights in Aug 2023
Response from AC on 2023/9/4
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's convenient location and great value and spacious room. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Don’t expect any hospitality service
Stayed there for a week in a family room. The single folded out bed is so uncomfortable, old and dusty. Bathroom is small with no storage space with bad ventilation and not the cleanest. The room is old and dated, with no usb charger. Some of the staff are so rude. The house keeping staff open the room door without knocking it in the morning and when we ask them to come back later at 2pm they said they will be gone when they finish cleaning the other rooms. The check in staff told us house keeping is till 4pm. Location is convenient but it’s probably the worse hospitality service I had experience
Stayed 7 nights in Aug 2023
Response from AC on 2023/9/8
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's convenient location. This encourages our belief in striving for excellence and exceeding guest expectations.In addition, we are very much sorry to learn that the room cleanliness and service attitude did not match your expectation. We treat your comments with the highest priority; our Housekeeping Manager will enhance their cleaning service training and adopt further procedure to enhance the service standard improvement; rest assured that we would have a further rectification on the guest service approach. Again, we apologized for the inconvenience caused to you. Finally, thank you very much for your staying and we look forward to being of service to you in the near future!Best regards Duty Manager Wanchai 88 Hotel

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated but local is good
Stayed 1 night in Aug 2023
Response from AC on 2023/8/24
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel and enjoyed your stay with us.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

4/10 Poor

Odelia

Disliked: Cleanliness, property conditions & facilities
It is too dark over all. It safe for older people
Stayed 2 nights in Aug 2023
Response from AC on 2023/8/12
Dear Ms. Lo,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind review regarding your recent stay. In addition, we are very much sorry to learn that the lighting was dark which did not meet your expectation. We treat your comments with the highest priority; rest assured those areas needed to be further improved by our Engineering department and preventative measures will be made by concerned parties to areas for further rectification. Once again, thank you very much for your support to our hotel and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

6/10 Okay

Santiago

Disliked: Cleanliness
The biggest drawback is that they don’t clean the rooms properly. Everywhere you look, there are water stains and dust. The rooms are actually quite spacious for Hong Kong, and the view is amazing. What the hotel really needs, is a renovation. It’s a bit old, and the fact that it’s dimly lit and has many dark surfaces (floors, carpeting in hallways, furniture) just make it less appealing, than it could easily be. The price seemed very fair though for quart we got. Had it been properly clean, I would have easily given it 4-stars for this price.
Stayed 3 nights in Jul 2023
Response from AC on 2023/8/3
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your review regarding your recent stay. We are glad to hear that you liked our hotel's spacious room with an amazing view. This encourages our belief in striving for excellence and exceeding guest expectations.In addition, we regret to learn that room cleanliness did not match your expectation. We treat your comments with the highest priority; our Housekeeping Manager will enhance their cleaning service training and adopt further procedure to enhance the cleaning service standard improvement. We are very sorry for the inconvenience cause. Finally, thank you very much for your staying and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Yummy woo on 2023/7/25
Thank you for your support.

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Jun 2023

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
very good overall. definitely will suggest to others.
Stayed 1 night in Jun 2023
Response from Yummy Woo on 2023/6/26
Thank you for your support.

10/10 Excellent

May

Stayed 3 nights in Jun 2023
Response from AC on 2023/7/9
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Alan

Stayed 2 nights in Jun 2023
Response from AC on 2023/6/30
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2023
Response from AC on 2023/6/9
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel and enjoyed your stay. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Fumio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good space in the middle of Wanchai. Room cleaning could be improved. You can hear your neighbors' voices.
Stayed 3 nights in Jun 2023
Response from AC on 2023/6/7
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's convenient and good location. This encourages our belief in striving for excellence and exceeding guest expectations.In addition, we regret to learn that room cleanliness did not match your expectation. We treat your comments with the highest priority; our Housekeeping Manager will enhance their cleaning service training and adopt further procedure to enhance the service standard improvement. We are very sorry for the inconvenience cause. Finally, thank you very much for your staying and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Nice place, few things not perfect but nothing terrible
Stayed 7 nights in May 2023
Response from AC on 2023/5/27
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Man Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023
Response from AC on 2023/5/27
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Idy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Stylish design, perfect location (easy to tour around). MTR (subway) is only 3 minutes walk. Overall, very satisfied
Stayed 2 nights in May 2023
Response from AC on 2023/5/10
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's stylish design, convenient location and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Waran

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from AC on 2023/5/10
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

6/10 Okay

Bethan, London

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good sized, clean room with a great view and hot shower. However the room looked a little old and tired, and limited amenities. It was quite basic and I don't think worth the price paid.
Stayed 5 nights in Apr 2023
Response from AC on 2023/5/5
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's good view and spacious room. This encourages our belief in striving for excellence and exceeding guest expectations.In addition, we regret to learn that the room facilities looked old which did not match your expectation. We treat your comments with the highest priority; our Engineering department will take for further facilities improvement and maintenance. Finally, thank you very much for your staying and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Terrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice toiletries by UK brand Ritual. Room size was comfortable.
Stayed 1 night in Apr 2023
Response from AC on 2023/5/4
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel's nice toiletries, comfortable room size and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near transport and food
The location is great and the concierge was helpful. The room was generally clean except for tiny flies that constantly hover around the bathroom floor drain under the door to the shower.
Stayed 4 nights in Apr 2023
Response from AC on 2023/5/1
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our hotel's convenient and good location and helpful Concierge service. This encourages our belief in striving for excellence and exceeding guest expectations.In addition, we regret to learn that room cleanliness did not match your expectation. We treat your comments with the highest priority; our Housekeeping Manager will enhance their cleaning service training and adopt further procedure to enhance the service standard improvement. We are very sorry for the inconvenience cause. Finally, thank you very much for your staying and we look forward to being of service to you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Jiefu

Liked: Staff & service, amenities, property conditions & facilities
Very well impressed
Stayed 2 nights in Apr 2023
Response from AC on 2023/4/27
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your great reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

4/10 Poor

Mui Lai

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing.
The building smells of sewage all the time. The bathroom needs updating. House keeping performed poorly on a daily basis. I used to stay here every year, I need to find a new hotel. Very disappointing.
Stayed 4 nights in Apr 2023
Response from AC on 2023/4/24
Dear Valuable guest, Thanks for sharing with us your experience following your stay at our hotel, We are sorry to hear that we did not live up to your expectations this time and please accept my sincere apologies. Please be assured that we have immediately looked into the issues with the respective Housekeeping manager for their review and enhance the cleaning service training. Besdies, Engineering technicianswill conduct detailed checking for the drainage smell and the room facilities for further improvement and renovation. Once again, thank you for choosing Wanchai 88 Hotel for your hospitality needs and we look forward to serving you again on your next visit to Hong Kong. Best regards, Duty Manager Wanchai 88 Hotel

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Conveniently located in the middle of Wan Chai, steps from the MTR and tram/bus stops. I went for a larger mountain view room which was clean and comfortable. I’ll stay here whenever I’m in HK!
Stayed 1 night in Mar 2023
Response from AC on 2023/4/5
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you and your wife liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Philippe

Stayed 4 nights in Feb 2023
Response from Yummy Woo on 2023/3/27
Thank you for your support. Hope you enjoy the stay at Wanchai 88.

10/10 Excellent

Choo

Stayed 1 night in Mar 2023
Response from AC on 2023/4/5
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you and your wife liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from AC on 2023/3/1
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you and your wife liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regardsDuty Manager Wanchai 88 Hotel

10/10 Excellent

Hannan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from AC on 2023/2/25
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Manling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the subway and immigration building. Clean and convenient location.
Response from AC on 2023/1/18
Dear Valued Guest,Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words regarding your recent stay. We are glad to hear that you liked our clean room and our convenient location. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support and we look forward to being of service to you in the near future! Best regards Duty ManagerWanchai 88 Hotel

8/10 Good

Hiu Wing, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022
Response from AC on 2023/3/6
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you and your wife liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from AC on 2023/1/17
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your reviews after your recent stay. We are glad to hear that you and your wife liked our hotel very much and enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations.Once again, thank you so much for your support in our hotel and we look forward to serving you in the near future! Best regards Duty Manager Wanchai 88 Hotel

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location , pleasant stay
Stayed 3 nights in Dec 2022
Response from ac on 2022/12/9
Dear Valued Guest, Warm greetings from Wanchai 88 Hotel. We would like to express our gratitude for your kind words after your recent stay. We are glad to hear that you liked our hotel's convenient loction and also enjoyed your stay with us. This encourages our belief in striving for excellence and exceeding guest expectations. Thank you very much for your support to our hotel and we look forward to being of service to you in the near future! Best regards Duty ManagerWanchai 88 Hotel

10/10 Excellent

Fung Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from AC on 2022/12/4
尊敬的貴賓: 你好!非常感謝 閣下近日光臨灣仔88酒店,並獲閣下賜予我们酒店的好评,實敝店之幸。 閣下的反饋對於我們酒店來說非常重要,並能幫助我們在未來不斷提高客人的滿意度。 本店好高興你喜歡酒店的今次的入住體驗。 我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定,期待再次光临!祝安好當值經理 灣仔88酒店