The staff is very very helpful. The hotel is nice, well located, close to the MTR and you have many options of shops and restaurants close. The Central station, HK Station and the ferry to Macau are very close and convenient too. I like the rooms, they are big, clean and comfy. I love staying at Hotel LBP! The home theatre room is a nice space to relax as well, and there is a terrace. Love it all!