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Reviews

4.6 / 5Exceptional
600 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Pacific Place
    5 min walk
  • Popular Location
    Hong Kong Park
    6 min walk
  • Popular Location
    Lan Kwai Fong
    15 min walk
  • Airport
    Hong Kong (HKG-Hong Kong Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

02 7743 8472
  • Deluxe Peak View King Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Peak View Twin Room

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Deluxe Harbour View King Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Harbour View Twin Room

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Horizon, Room, 1 Double Bed, Harbor View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Horizon, Room, 2 Double Beds, Harbor View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Horizon, Room, 1 Double Bed

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Horizon, Room, 2 Double Beds

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Double Beds
    More details
  • Executive Suite with Horizon Club Lounge Access

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More details
  • Harbour View Suite with Horizon Club Lounge Access

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 2 Twin Beds

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Suite, 2 Twin Beds, Harbor View

    Room Amenities

    • Harbor view
    • Sleeps 3
    • 2 Twin Beds
    More details

About this area

Hong Kong

In the city center, Island Shangri-La is in Hong Kong's Central neighborhood, an area with great shopping. Hong Kong Arts Centre and Madame Tussauds are cultural highlights, and some of the area's activities can be experienced at Victoria Harbour and Hong Kong - Macau Ferry Terminal. Traveling with kids? Don't miss The Peak Tram and Ocean Park.

4.9/5 guest location rating

Guests like it for

  • Great shopping (241 reviews)
  • Safe (228 reviews)
  • Quiet (181 reviews)
Popular Location

What's nearby

  • Pacific Place - 5 min walk
  • Hong Kong Park - 6 min walk
  • Lan Kwai Fong - 15 min walk
  • Wan Chai Road - 16 min walk
  • Hong Kong Convention and Exhibition Centre - 18 min walk

Getting around

  • Hong Kong Station - 6 min drive
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 32 min drive

Restaurants

  • Restaurant Petrus – Ocean-view fine-dining restaurant. Serves breakfast, lunch, and dinner.
  • Cafe TOO – Café offering international cuisine. Serves breakfast, lunch, and dinner.
  • Summer Palace – 2 star Michelin rating. Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Lobster Bar and Grill – Seafood restaurant with a bar offering seafood. Serves brunch, lunch, and dinner.
  • Nadaman – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Island Shangri-La

5-star luxury hotel connected to a shopping center in Central
8 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 565 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players, and refrigerators.
Island Shangri-La offers 565 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.
This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: HKD 500 per day
24-hour roundtrip airport shuttle (surcharge)
Limo/town car service

Food and drink

Breakfast available for a fee: HKD 371.8 per person
8 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
24-hour room service

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Sauna
Spa tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Supervised childcare/activities (surcharge)

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Japanese
Korean

Business services

1 meeting room
Business center
Conference space

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Massages
Thalassotherapy

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hair dryer
Shower/tub combination

Entertainment

DVD player
LCD TV
Pay movies
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Refrigerator

More

Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
The property will be renovating from 01 April 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
The following facilities are closed seasonally each year. They will be closed from 02 January to 12 January:
  • Swimming pool
  • Dining venue
  • One of the dining venues
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 660.0 per day.
  • Free cribs (infant beds)!

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 371.8 per person (approximately)
  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Guests must contact this property in advance to reserve rollaway/extra beds. Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 13 years of age are not permitted to access the Horizon Club Lounge after 7 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property has a strict no-party policy. Bookings for individuals or groups for the purpose of attending parties are prohibited and will be rejected.

Property is also known as

  • Island Shangri La Hotel
  • Island Shangri-La Hong Kong
  • Island Shangri-La Hotel
  • Island Shangri-La Hotel Hong Kong
  • Shangri-La Island
  • Hotel Island Shangri La
  • Shangri La Hotel Hong Kong
  • Island Shangri-La
  • Island Shangri-La Hotel
  • Island Shangri-La Hong Kong
  • Island Shangri-La Hotel Hong Kong
4.6

Exceptional

5 - Excellent
432
4 - Good
125
3 - Okay
24
2 - Mediocre
13
1 - Poor
6
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.5
Property condition

3/5

  • Liked: Property conditions & facilities

I stayed here for the first time about 6 months ago, and it was truly the best hotel experience that I ever had. This time was disappointing. There was some issue on the checkin, took a long time. The room was not very clean (some sticky something on the night table), the AC, although set to 19, never made it below 20.5, and the staff was just not the same as on the last trip.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities

Friendly attentive staff and room cleanliness superb

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grand dame of the hotel scene retains her charm, supported by great accessibility (to Pacific Place Mall and Admiralty MTR station).

Stayed 3 nights in Nov 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 5 nights in Oct 2019

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