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Hotel Alexandra

4.5 star property
Victorian hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Hotel Alexandra in central Causeway Bay offers a comfortable base for travelers. Enjoy the seasonal pool, gym, and WiFi. Multilingual staff are consistently helpful. Cafe A serves varied meals, and there's a bar for evening relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Diamond City View Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond City View Room

7.6 out of 10
Good
(31 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Clover City View Room

8.2 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout drapes, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
2 bathrooms
Hair dryer
Private bathroom
  • 463 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 388 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout drapes, iron/ironing board

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
  • 226 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
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About the neighborhood

Map
32 City Garden Road, North Point, Hong Kong

What's nearby

  • Chun Yeung Street Market - 6 min walk - 0.6 km
  • Victoria Park - 6 min walk - 0.6 km
  • Causeway Bay Shopping Plaza - 12 min walk - 1.1 km
  • Sogo Causeway Bay - 18 min walk - 1.6 km
  • Times Square Shopping Mall - 2 min drive - 2.4 km

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Uncle Ben Coffee - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪PAUSE It - ‬2 min walk
  • ‪星巴克 - ‬2 min walk

About this property

Hotel Alexandra

Luxury hotel near Sogo Causeway Bay
Located close to Times Square Shopping Mall and Happy Valley Race Course, Hotel Alexandra provides dry cleaning/laundry services, a gym, and a conference center. The on-site restaurant, Cafe A, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and luggage storage
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 840 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Free toiletries and hair dryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds, and daily housekeeping

Similar properties

3 restaurants, breakfast served
Hyatt Centric Victoria Harbour Hong Kong
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,030 reviews
The price is NT$5,440
NT$6,148 total
includes taxes & fees
Nov 30 - Dec 1
Hyatt Centric Victoria Harbour Hong Kong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,990 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from January 1 to March 31.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Alexandra?

Check-out is at noon.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.

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Reviews

Hotel Alexandra Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 429 out of 889 reviews
Rating 8 - Good. 299 out of 889 reviews
Rating 6 - Okay. 93 out of 889 reviews
Rating 4 - Poor. 42 out of 889 reviews
Rating 2 - Terrible. 26 out of 889 reviews

Reviews

8/10 Good

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, staff was very helpful.
Stayed 6 nights in Nov 2025

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
good location, clean
Stayed 13 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very courteous staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the choice of this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 5 nights in Oct 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jul 2025

10/10 Excellent

elaine

Liked: Amenities
Clean and good service. Convenient location
Stayed 3 nights in Oct 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Staff is excellent. The room is clean. Walk in shower is nice. The bed is a bit squeaky. The location is very nice with nearby MTR and bus stops. Unfortunately the combination of staircase and escalators makes it difficult to move in and out with luggage’s.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, easy to get to the MTR station.
Stayed 10 nights in Aug 2025

8/10 Good

Kong

Liked: Cleanliness, amenities, property conditions & facilities
Overall, my family had a pleasant time at Hotel Alexandra. Pros: spacious room, good water pressure, housekeeping, courteous staff, near MTR station, many restaurants and stores nearby, direct bus to the airport every 20 minutes, near tram station to see all of Hong Kong island, nice swimming pool, decent fitness center, beautiful Versailles-like interior design. Cons: room bathroom doors couldn’t lock correctly, no self-service laundry machines, microwave plug couldn’t reach the outlet so we had to transport it to use it.
Stayed 4 nights in Oct 2025

8/10 Good

HOI-YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 13 nights in Jul 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it’s a pretty good hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kai Bong Spancer

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staffs are friendly and helpful. Definitely will book again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yuk Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in May 2025

10/10 Excellent

Tin Yu

Liked: Cleanliness, amenities, property conditions & facilities
hotel is in good location and convenient for all traffic, services and staffing is great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Nicely decorated hotel, convenient location
Stayed 4 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Really nice hotel and we enjoyed our stay. For the price we are paying, it would be nice to be given water instead of asking us to pay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa Mayshuen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Hotel is clean. All staff are professional, courteous and helpful.
Stayed 8 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay; staff are helpful and attentive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great amenities, ease of access to local shops
Stayed 5 nights in May 2025

10/10 Excellent

Haruka

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was extravagant. Stuff was nice and room was clean. Location was also nice. I would stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Lulu Chui Wah

Liked: Cleanliness, property conditions & facilities
Very convenient location
Stayed 7 nights in Jun 2025

10/10 Excellent

Joline Dawn

Liked: Cleanliness, amenities, property conditions & facilities
So nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Marlena

Liked: Cleanliness, amenities
Very easy to get to from train station. Clean, spacious and Thomas, the night front desk clerk was very helpful and courteous. AC was wonderful. Bed was soft and had a small view of the harbor. It was a great stay
Stayed 2 nights in Jul 2025