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Reviews of Butterfly on LKF Boutique Hotel Central

3.5 out of 5
Butterfly on LKF Boutique Hotel Central
23 D'Aguilar Street, Central, Hong Kong, Hong Kong

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 217 reviews" "
Rating 8 - Good. 75 out of 217 reviews" "
Rating 6 - Okay. 18 out of 217 reviews" "
Rating 4 - Poor. 6 out of 217 reviews" "
Rating 2 - Terrible. 3 out of 217 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2024
Response from Michael Leung on 2024/4/10
Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us and that our staff services met your expectation. Thank you for your great review and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but it was too noisy over night.
Stayed 1 night in Mar 2024
Response from Michael Leung on 2024/3/13
Thank you for taking the time to share your feedback. Please accept my apology for the disturbance during your stay which ruined your experience. Once again, thank you for your valuable comment and we sincerely hope you can give us a chance to regain your confidence. With Warm Regards, Michael LeungFront Office Manager

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpfulness from Lex in reception
Stayed 1 night in Mar 2024
Response from Michael Leung on 2024/3/11
Thank you very much for taking the time to share your feedback. We are glad to hear that you enjoyed everything that we provided. We also highly appreciated your kind words on our staff services. Your compliment is encouraging and we will keep it up. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design (boutique hotel) starting from my hotel room door is modern and edgy. The room is surprisingly spacious for its location and i got the room with a 4G portable Wifi device which is really helpful when navigating outside. Having just come from an aged hotel in the Wanchai area, checking into this one was like a breath of fresh air. And even though i stayed here on Sunday night in LKF, being on the twelfth floor i could not hear any noise from the ground so soundproofing is good too. Lastly the one con is that the hotel entrance on the ground can be a little hard to find so look out for the sign, and then take the elevator up to the 8th floor where the hotel lobby is located.
Stayed 1 night in Mar 2024
Response from Michael Leung on 2024/3/6
Thank you so much for taking the time to share your feedback. We are glad to hear that you have a perfect stay with us and that our hotel designs were met your expectation. Your compliment is encouraging and we will keep it up. Thank you again for choosing Butterfly hotels and we look forward to welcoming you back in near future. With Warm Regards, Michael Leung Front Office Manager

4/10 Poor

Ziyi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Prime location, located on one of the busiest bar streets in Hong Kong. So super convenient, I was hungry at 2am and got some Thai BBQ 2 mins walk from the hotel. Staff members are very very nice and polite. Cons: my room smelled like pee, straight up urine… also bathroom was not clean at all.
Stayed 1 night in Jan 2024
Response from Front Office Manager - Michael Leung on 2024/1/12
Thank you for sharing your recent experience! It is always a great pleasure to learn how our guests enjoyed their stay with us. Please also accept my apology for the disturbance during your stay and the bathroom cleanliness which ruined your experience. Thank you again for choosing Butterfly Hotels and we still look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

8/10 Good

jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Michael Leung on 2024/2/14
Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

8/10 Good

Vivien

Stayed 3 nights in Dec 2023
Response from Front Office Manager - Michael Leung on 2024/1/12
Thank you for sharing your recent experience! It is always a great pleasure to learn how our guests enjoyed their stay with us and our room designs met your expectation. Thank you again for choosing Butterfly Hotels and we still look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Front Office Manager

8/10 Good

Anthony

Stayed 1 night in Dec 2023
Response from Michael Leung on 2024/2/5
Thank you very much for taking the time to share your feedback. We are glad to hear that your had a wonderful stay with us. It is always pleasing to hear feedback from our valued guests. Thank you once again for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

8/10 Good

Eugene

Stayed 3 nights in Nov 2023
Response from Michael Leung on 2023/12/27
Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely - but take heed of noise
Really lovely hotel. The rooms were modern, spacious, clean and had everything you would need. The bed was comfy and the shower really great. The hotel team were very friendly and helpful and a credit to the hotel. The location of the hotel is at the centre of the very busy and noisy LKF nightlife - so it gets really noisy at night. The hotel thoughtfully provide earplugs and I can sleep through anything so it didn't spoil anything but it should be a consideration when choosing. If you can cope with noise then don't miss out on this gem!
Stayed 3 nights in Nov 2023
Response from Michael Leung on 2023/12/18
Thank you for sharing your recent experience! We are glad to hear that you enjoyed the stay with us and your kind words about the design of our rooms and staff services. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Front Office Manager

8/10 Good

Ashley Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its located up the hill, quite tiring to walk back to the hotel after a long day shopping in HK. Worst when the cab is unwilling to drive all the way in. Famous food chains are just around the corner.
Stayed 2 nights in Nov 2023
Response from Michael Leung on 2023/11/21
Thank you for taking the time to share your valuable comment and we do hope you would give us a chance to win your confident back. With Warm Regards, Michael Leung Front Office Manager

6/10 Okay

Filmer Catalino V

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was bigger than usual. 2 rooms per floor. Lobby/Front desk is on the 8th floor. 2 elevators. Although the hotel's location was good, the service was very disappointing. Check in time was at 2:00 pm. But at 3:30 pm, I still didn't have the room. No explanation. As a frequent traveler, I wouldn't recommend this hotel.
Stayed 2 nights in Sep 2023
Response from Michael Leung on 2023/9/28
Thank you very much for your comments. Please accept my sincere apologies for the room availability of the disturbance during your recent stay. Your constructive feedbacks have been shared with the department concerned for service improvement. Thank you again for sharing your experience with us.With Warm Regards, Michael Leung Front Office Manager

8/10 Good

Jules

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Energetic area with lots to do.
Stayed 1 night in Sep 2023
Response from Michael Leung on 2023/9/18
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our hotel location. Thank you again for choosing Butterfly Hotel and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Front Office Manager

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael Leung on 2023/9/13
Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungFront Office Manager

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location of the hotel is very good. with 5-8 min walk to the metro. The resto options in the area is really good. Access to the mall is 10 min walk. Lan Kwait Fong generally is "hilly" so the walks can be tiring at times. the hotel service is top notch. They were very helpful and friendly at all times. Everything works with this hotel. Perfect value for the price.
Stayed 3 nights in Sep 2023
Response from Michael Leung on 2023/9/11
Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us and everything met your expectation. Thank you again for choosing Butterfly Hotels and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Hing loong

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Michael Leung on 2023/9/12
Thank you for taking the time to share your recent experience. We are glad to hear that hotel everything met your expectation. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael LeungFront Office Manager

8/10 Good

qingfeng

Stayed 2 nights in Jul 2023
Response from Michael Leung on 2023/8/25
Thank you for taking the time to share your feedback. It is always a great pleasure to learn how our guests enjoyed their stay with us. Thank you again for sharing your experience with us. We all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, sometimes a little street noise
Great location on LKF. Can be a little noise from the street but to be expected. Comfy bed with pillows labelled so you can easily choose soft or firmer. The shower is cool with the fogging of the glass. The only thing I didn’t love was you couldn’t open the sheer curtain to get a proper look at the view and the bathroom lighting being a bit hard to use. You can change the bathroom lighting to many colours but not always clear how to turn off.
Stayed 2 nights in Jul 2023
Response from Michael Leung on 2023/7/28
Thank you for taking the time to sharing your experience. It is always a great pleasure learning how our guests enjoyed their stay with us. Thank you for bringing this to our attention and we will review the room situation for further improvement. Thank you again for choosing Butterfly Hotels and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

6/10 Okay

Han Fang Jonathan

Liked: Cleanliness
Very very noisy.
Stayed 3 nights in Jul 2023
Response from Michael Leung on 2023/7/24
Thank you for staying at Butterfly on LKF. Please accept my sincere apologies for your unpleasant experiences during your recent stay. Your constructive feedbacks were appreciated as they allow us to improve our service standards. We hope we will have the opportunity to welcome you back sometime in the future.With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Mario Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Location at center of Lan Kwai Fong was great. Restaurants and Bars abound. Walk up the road on Friday, Saturday and Sunday nights though as D’Aguilar street where the hotel is at is closed to vehicles. We arrived on Thurs night and left Monday, so that was not a problem. No bell service. Daily cleaning service. Daily bottled water. Pocket wifi provided and that was convenient when out of the hotel. Hotel has no restaurant. Room is clean and well appointed. Although small, well thought of so does not feel cramp.
Stayed 4 nights in Jul 2023
Response from Michael Leung on 2023/7/20
Thank you for taking the time to share your recent experience. We are glad to hear that our hotel location and room condition met your expectation. Thank you again for choosing Butterfly Hotels and we look forward to welcoming you back. With Warm Regards, Michael Leung Assistant Front Office Manager

6/10 Okay

George

Liked: Cleanliness, staff & service
Decent room
Stayed 1 night in Jun 2023
Response from Michael Leung on 2023/7/7
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our rooms. Thank you again for your choosing Butterfly Hotels and we look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Jee Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Butterfly on LKF
Good location and Youtube availability on the TV.
Stayed 4 nights in Jun 2023
Response from Michael Leung on 2023/6/19
Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our location and room setup. Your compliment is encouraging and we will keep it up. Thank you again for sharing your experience and we look forward to welcoming you back.With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

YUN

Stayed 2 nights in Jun 2023
Response from Michael Leung on 2023/7/10
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had a wonderful stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future.With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Julien Nelson Tien Yeo

Stayed 5 nights in Jun 2023
Response from Michael Leung on 2023/6/19
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had a perfect stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future.With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Lionel, Singapore

Stayed 5 nights in Jun 2023
Response from Michael Leung on 2023/7/6
Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. Thank you for choosing Butterfly Hotels and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Chun Man Roger

Stayed 2 nights in May 2023
Response from Michael Leung Assistant Front Office Manager on 2023/6/14
Thank you for taking the time to share your recent experience. We are delighted to learn that you had a fantastic stay with us. Please do come back and we hope to bring you another wonderful time the next time you visit! With Warm Regards, Michael Leung Assistant Front Office Manager

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023
Response from Michael Leung on 2023/5/2
Thank you for staying at Butterfly on LKF. We hope everything met your expectations. Thank you again and we look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, could easily pop back to drop things off during the day. Also very convenient when partying in LKF area! Downside of course is the noise since you are on top of the party area, but not loud enough to disturb my sleep. Very modern decor, the coloured lights were fun, as well as ability to make the shower glass frosted or clear.
Stayed 6 nights in Apr 2023
Response from Michael Leung on 2023/4/24
Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us and that our hotel location met your expectations. Thank you again for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Michael Leung on 2023/4/18
Thank you for taking the time to share your recent experience. I am glad to hear that you had a perfect trip with us. Thank you again for choosing Butterfly on LKF and we look forward to welcoming you back very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

4/10 Poor

Chak Lam

Business traveler
Disliked: Staff & service, amenities
Very disappointing experience! Checked in at the evening and was told only 1 room left which is the handicapped guestroom! besides being told by the receptionist that the only difference was just the extra handrail in the bathroom, and in fact, the bathroom is meant to be for the handicapped guest, where mirror and sink are built very low, no extra door or curtain in the shower area, therefore the entire bathroom is all wet whenever showering! Further, the air-con in the room is designed in a way that blowing against your face when lie down in the bed! A very unpleasant experience!
Stayed 1 night in Apr 2023
Response from Michael Leung on 2023/4/17
Thank you for your feedback. I was disappointed to note that our guestroom design were below your expectations. We wish to extend our sincere apology for any inconvenience you have experienced. Regarding the issue of air-conditioner, our Engineering team will work out utmost to avoid the problem again. Once again, thank you for your valuable comment and we do hope you would give us a chance to win your confident back.With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay!
Stayed 1 night in Feb 2023
Response from Michael Leung on 2023/3/30
Thank you for taking the time to share your feedback. It is always a great pleasure learning how our guests enjoyed their stay with us. Thank you again for your great review and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Darci

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very close to LFK parties and bars. Made sneaking home for bathroom breaks a breeze. Lovely room but plugs are HK/USB outlets only. Staff unhelpful for solutions.
Stayed 1 night in Mar 2023
Response from Michael Leung on 2023/3/14
Thank you for taking the time to share your feedback. We are glad to hear that you are satisfied with our hotel location. Regarding your comment about the staff services, we will definitely take note and seek for necessary improvement to ensure our guests can enjoy a relaxing stay. Great thanks for your support and we look forward to serving you again very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Candy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST LOCATION
joey was nothing but lovely and helpful! becos its located at LKF the party noise from the street will drift up a wee bit. nonetheless, this will be my hotel to stay the next i time i visit HK.
Stayed 4 nights in Mar 2023
Response from Michael Leung on 2023/3/8
Thank you for taking the time to share your stay experience. It is always a great pleasure to learn how our guests enjoyed the stay with us and that our staffs were helpful and friendly. Your compliment is encouraging and we will keep it up. We all look forward to your next stay in Hong Kong. With Warm Regards,Michael Leung Assistant Front Office Manager

10/10 Excellent

Milly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, perfect for a quick weekend.
Stayed 3 nights in Mar 2023
Response from Michael Leung on 2023/3/7
Thank you very much for taking the time to sharing your staying experience. We are glad to hear that you have a perfect stay with us. Your compliment is encouraging and we will keep it up. Please keep us in mind and we all look forward to your next stay in Hong Kong. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is excellent
Stayed 3 nights in Feb 2023
Response from Michael Leung on 2023/2/27
Thank you very much for your kind feedback. We are glad to hear that you enjoyed our hotel location. Please keep us in mind and we look forward to welcoming you back in the future. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Raymond

Response from Michael Leung on 2023/3/14
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you had a perfect stay with us. We look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Michael Leung on 2022/12/21
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you had a perfect stay with us. We look forward to welcoming you back in the future. With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Honghai

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything.
Stayed 4 nights in Dec 2022
Response from Michael Leung on 2022/12/13
Thank you for taking the time to share your recent experience. We are delighted to learn that you had enjoy your stay with us. Please do come back again and we hope to bring you another wonderful time. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Josephine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks dearest staff for their great service as always, been my third or forth time at the hotel. They are welcoming as always. Nicely arranged too floor for us. The beds are actually too small but we do understand the fact that we couldn’t book deluxe on expedia. Hope to enjoy next time!
Stayed 1 night in Nov 2022
Response from Michael Leung on 2022/11/21
Thank you for staying at Butterfly on LKF and sharing your wonderful review. We're delighted you enjoyed yourselves here. Your kind words about our staff services are deeply appreciated. Again, thank you for your support and we look forward to serving you again very soon.With Warm Regards, Michael LeungAssistant Front Office Manager

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, even helping me to set up my phone. Thanks so much for helping make my stay in HK productive.
Stayed 1 night in Aug 2022
Response from Michael Leung on 2022/8/29
Thank you for staying with Butterfly on LKF. We are delighted to hear that you had a fantastic stay with us. We look forward to welcoming you back in the future. With Warm Regards, Michael LeungAssistant Front Office Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, convenient
Comfortable bed, unique LED lighting, efficient use of space. Good for a short break
Stayed 7 nights in Aug 2022
Response from Michael Leung on 2022/8/15
Thank you for sharing your feedback. It is always a great pleasure learning how our guests enjoyed their stay with us. Thank you again for your time writing this great review and we all look forward to your next stay with us. With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Gilles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2022
Response from Michael Leung on 2022/8/1
Thank you for taking the time to share your recent experience with us. We are delighted to hear that you had a fantastic stay with us. Thank you for your support and e hope to see you again in the very near future. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love Lan Kwai Fong, Butterfly is a perfect location. You can drink and have a snack in the early morning.
Stayed 1 night in Jul 2022
Response from Michael Leung on 2022/7/21
Thank you for staying with us! We are glad to hear that you enjoyed our hotel location. Again, great thanks for your support and we look forward to serving you again very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recent and the room is very clean with great service
Stayed 1 night in May 2022
Response from Michael Leung on 2022/6/13
Thank you for sharing your feedback. It is always a great pleasure learning how our guests enjoyed their stay with us and that our staff services and room were met your expectations. Again, thank you for your support and we look forward to serving you again very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Michael on 2022/2/7
Thank you for taking the time to share your recent experience with us. We are delighted to learn that you had a perfect stay with us. We look forward to welcoming you back in the future. With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Pak Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to mtr station, just 10mins by walk, lots of restaurants/malls/shops around
Stayed 5 nights in Jan 2022
Response from Michael on 2022/2/5
Thank you for taking the time to share your feedback. We are glad to hear that you are satisfied with our hotel location. Again great thanks for your support and we look forward to serving you again very soon. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location (near LKF) and rooms have fresh interior decor.
Stayed 1 night in Jan 2022
Response from Michael on 2022/1/29
Thank you for your feedback. We hope you had a wonderful time with us at Butterfly on LKF. We look forward to welcoming you back in the future. With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Man Chung Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Michael Leung on 2021/12/30
Thank you for taking the time to share your recent experience with us. We hope our services were up to your expectations. We look forward to welcoming you back in the future. With Warm Regards, Michael Leung Assistant Front Office Manager

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money stay
Front desk staff are friendly, courteous, and professional. Rooms are urban modern with satisfactory amenities. Shower prone to leaking under the gap of the door however and toilet cubicle does not have any ventilation. Other than that, everything else was great!
Stayed 2 nights in Dec 2021
Response from Michael Leung on 2021/12/20
Thank you so much for reviewing your recent stay with us. In regards to the water leaking issue, I am regretful for the experience you have encountered. I have immediately brought your comments to all concerned departments to sort out preventive and enhancement plan. Thank you again for your stay and review. We would be honored to welcome you again in the future! With Warm Regards, Michael Leung Assistant Front Office Manager

8/10 Good

Michael R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Michael Leung on 2021/11/28
Thank you for your review. We hope our services were up to your expectations and that you enjoyed our recommendations. Thank you and we look forward to see you soon! With Warm Regards, Michael Leung Assistant Front Office Manager