「I reported our room. There was a white substance smeared on the picture on the wall behind the couch and also a white substance in several places on the couch. Also, hairs in the bathroom. There were hairs floating in the pool. The breakfast eggs and sausage was cold. There were ants all over the table and chairs outside.」
「I mainly rented a room here for the indoor pool, it was frigidly cold which was a huge disappointment to my daughter and me. 330$ dollars for one King and pullout couch bed seemed a little steep in price to not be able to go swimming. everything was clean and breakfast was ok in the morning. I probably will find somewhere else to stay in Fredericksburg next time.」
「The staff was very helpful and friendly, until I went to check out. I didn't appreciate the guy at the front desk Jared, trying to insinuate I was trying to hide my dog. I thought when I payed through Expedia that the dog fee was included. Obviously it was my fault because I didn't read that other fees were not included. Jared proceeded to tell me I owed 75 for the dog so go ahead and load a card. Of course while I was trying to figure out my payment, Jared proceeded to say. "I saw your dog in...
「The hotel overall was clean and breakfast was good. The airconditioner in the room was awlful. It was so loud that we could not sleep for two days. I stayed here once before and forgot this was an issue then as well. Unless they get this fixed I plan to never go back. And when I say loud it is like a loud truck engine noise starting up then levels out and stays loud the entire time. Other than that the hotel was very clean.」
「We love the location of the property. I sent them many messages before arriving to let them know. It was a significant birthday for me and they made no type of celebration. A lot of people can’t afford to stay there so that was a splurge for us and it would’ve been nice to have been acknowledged with maybe a fruit tray or something. Also the room there are no chest of drawers so there’s nowhere to store your belongings pretty much have to live out of your suitcase, which I found this to be...
「We love the Dietzel! We always stay here when we are in town. Its always clean, quiet, affordable, and the staff is friendly and accommodating! It is so quaint and sweet. 10/10 for sure」
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