Dear sir,Thank you for staying with us, we did not know you had not so good experience in our hotel. We have not eard that you could not use the hot water during your stay. As you extended to stay after few days meaning you were not enjoyed hotel ? All our room is not allowed for smoking, we have a private area for that at the outdoor . However if other guests tried that in room, we already informed them. Your room is none smoking . Anyway, We feel sorry to hear that you could smell that from other. Again, We thanks for your stay and leave your feedback, we will strong note to imporve our service. Have a nice day !

Dear Mr and Mrs Anthony,Thank you so much for your nice review to our hotel !We hope to see you back again next year.The Chinese new year is coming soon, we wish you have good health and more success in life !

Thank you so much for your feedback Mr David and family !We do hope to see you back again soon.Take good care !

Thank you so much for your feedback to us Georgia, We are trying to improve our service to welcome you back in near future . We hope you enjoy your life always !

Thank you for your stay with us and leaving your feedback.We ope to see you next time

Thank you so much for staying with us Mr Akira , We hope you enjoy your life ~ and back to us soon !

Thank you so much for your feedback, We will always keep our best services as you needs and hope to see you back one day soon. Happy New year ! Hotel Manager

Thank you for your compliment.

Thank for your comment.

Dear our Customer We are very glad to hear that from you, we always wish to bring absolute satisfaction to our customers when their stay here. Looking forward to seeing you again for your next visit to Vietnam. Have a great time!

thank you for choose stay at out hotel . we're very glad to hear that from you and all staff of us extremely impressed by the you're very friendthly. once again wanna say thank you and have lovely weeken.

Thank you for choosing our hotel as a place to stay when visiting Vietnam, we are very glad that your comments, will try to improve better to serve the customers the best.

Thank you so much for your stay with us Mr Jun ! Because you had left early, our team did not see you to say good bye We hope to see you again soon,Merry Christmas and happy New year !

Dear Mr Sanggil,Thanks for your feedback to us. We did not know if you had an impleasant stay. However, any feedback form our customes will be valued for us.Have a nice day !

Thank you sir !We are trying to improve our service daily to welcome more customers. Your feedback is an important motivation for us. We hope to see you again ,have a nice day !Central hotel and Residences team

Thank you so much for your nice review to us.We hope to see you back again next year.The Chinese new year is coming soon, we wish you have good health and more success in life !

Thank you for staying with us and leaving the feedback about our hotel room. Your feed back will help us impove our service in near future.

Dear Mr Baeksoo, Thank you so much for your review ! We hope to serve you again soon !

Dear Mr Sinsaeng, Thank you so much for staying with us . We do hope to see you back soon and enjoy your travel !

Thank you so much Mr Lim, You are very kind customer that we would like to serve always. Happy New year with full of happiness, health and success ! Central Hotel Residences team.

Thank you for your feedback. Happy New year !

우리를 선택해 주셔서 감사합니다. 우리는 당신의 의견에 대단히 감사합니다.

Thank you for talking the trouble to help us. I do appreciate. We will try to improve those issues.

Thank you for coming. I greatly appreciate your kind words.

それを聞いてとてもうれしいです。 将来あなたに仕える機会があることを願っています。

Thanks for your information.

Thanks for your comments.

I greatly appreciate your kind words.

Thank for your reviewing our hotel.

we are very glad to hear that from you . hope to see you again. Have a great time .

Thank you for your comment , we hope continure server you when you comeback .

Dear our customer We are grateful for your comments on our customer service and upcoming improvements. . We are committed to continuing to improve this winter with upgrades for the evening and conference areas. We look forward to seeing you for your next business trip in Vietnam! Lan (Ms) Reception Dept

Dear Mr TUNG CHANG Thank you for taking the time to post a valuable review about our hotel. We are grateful for your comments on our customer service and upcoming improvements. Our staff is trained to provide the best service to our clients, and we are delighted that you have found the friendliness and value we bring to you during your stay here. We are committed to continuing to improve this winter with upgrades to the evening and conference areas. We look forward to seeing you for your next trip to Viet Nam! Lan (Ms) Reception Dept

我们很高兴听到您的意见，希望你们在越南旅行愉快，期待着继续为您服务的未来。

Dear our Customer We are really happy to hear from you, hope you have a good business trip in Vietnam, look forward to continuing to serve you in the future. Have a great time.