Executive Room, Hot Tub | Balcony
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Reviews of Hinanosato Sanyoukan

3 out of 5
Hinanosato Sanyoukan
1-3-8, Kuma, Hita, Oita-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 22 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 2 nights in Mar 2024

8/10 Good

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Front desk very nice
Stayed 2 nights in Nov 2023

2/10 Terrible

Mariana Lucia do Nascimento

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was charged USD300 per night to stay at a filthy so called hotel. First, the photos shown on Expedia were far from actual. The room wasn't bright and the room was very, very old and had insects in the tatami room. We actually killed a small spider by the door to the balcony (inside). Second, after we entered the room, we checked around, the open air tub in the balcony didn't have water running and when I looked up, there were dozens of spiders crawling around. There wasn't any other bathroom we could use to shower or bathe, we couldn't do it with spiders. Even though a day before I stayed at an onsen hotel with open air bath in the balcony, it wasn't anything like this. Third, there was very old and smoke smell when we entered the room. Felt like someone has smoked inside and no one had stayed for quite some time. Fourth, everything was old. Not classic, but old. Fifth, the room seemed haven't cleaned and not ready for stay. Even with all lights turned on, it was still dark and creepy with all above. How could you charge such price for this? I went to reception and told them I couldn't stay in a room with spiders. They offered us another smaller room with everything inside old and smelly, so I refused and left afterwards to stay another hotel. It was tiring as I checked in late at night and there wasn't any available room at nearby hotel so I had to drive 1 hour to Beppu to stay at a much cheaper but modern and clean hotel. Stay away from this "hostel".
Stayed 2 nights in Aug 2023

6/10 Okay

Shigeko

Traveled with partner
I think that this property is for the family who has small children. The breakfast is like for kid’s menu. The staff were nice but we felt like we had a wrong choice.
Stayed 1 night in Jun 2023

8/10 Good

becs, HK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese Kitsch in the best of ways! The usual yukata and slippers and self serve amenities, but small touches like tiny cookies lovingly caressed by thin decorative paper in a glass jar (I didn't unscrew the little cap as they looked so cute), someone went to the trouble of placing a little rabbit sticker on the corner of the plastic bag containing a hair ties adorned with a pink plaid button, pink walls, slip in duvet sheets. Little whale stickers on the ground - big ones for bigs steps and small ones for small steps. Staff are absolutely lovely! Friendly, personable, great conversation with the barista/manager/general person who had great spoken English, other staff pretty good with combination of hand gestures and pointing and much smiling. Breakfast was good, open plan, with view of river, we didn't have dinner, but dining hall big with small areas divided for each group Onsen was cute, inside and small outside option, with dry sauna Coffee/lounge area further past check in counter and in-house store - All day home make cookies of several varieties - 3pm onwards - speciality coffee being made to order Rest of the time, self serve Collection of vinyl albums and reading area, also desk area Beautiful to watch sunsetting Not much security to speak of, can enter in from porch, but small town fell, lady left her wallet on the table and left the area
Stayed 1 night in Mar 2020
Response from handsome MG on 2020/3/15
Thank you for your review. We really appreciate you found this place lovely. I'm not barista & don't speak great English, but I'm glad that you liked it. Thank you again for describing our service precisely & hope to see you again here!

10/10 Excellent

Kyunghee

Traveled with family
Liked: Cleanliness, staff & service, amenities
* 좋았던 점 - 모든 직원이 매우 친절했습니다. 숙소 곳곳에 세심하게 준비되고 표기된 내용들로부터 직원의 사랑을 느낄 수 있었고 덕분에 편하게 지낼 수 있었습니다. 방도 아늑했고 대욕장과 2층 식당 뷰가 정말 멋졌습니다. * 아쉬웠던 점 - 방문한 일정 내 날씨가 매우 추워 개인실 노천탕 시설이 있는 방을 선택했지만 한번도 이용하지 못하여 아쉬웠습니다. 밤에 잘 때는 좀 추운 느낌입니다.
Stayed 3 nights in Mar 2024

6/10 Okay

kyongjung

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
산요칸 후기
목욕탕도 2층 3층 플레이 룸도 좋았습니다. 그러나 호텔방이 추워 머물기가 힘들었습니다. 조식의 상태도 조금 아쉬웠습니다
Stayed 1 night in Jan 2024

10/10 Excellent

みき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

YOSHIKI

Business traveler
Liked: Cleanliness, staff & service
建物が古いがスタッフが頑張って綺麗に魅せている。安くて良いホテルでした。
Stayed 5 nights in Nov 2023

8/10 Good

hironori

Stayed 1 night in Nov 2023

10/10 Excellent

??

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
癒されました
福岡出張の後に友人に会いに日田に行きこちらの宿に宿泊しました。 温泉は、川面を見ながらノンビリ疲れていい湯でした。 部屋も新しくはないですが清潔で快適でした。 チェックアウトは10時ですが、2階スペースに3時間1000円ほどで使える快適なラウンジがあるので、そこでゴロゴロとしながらマンガを読みながら移動の時間まで快適に過ごせました。 ※漫画は2階にあります ※12時から温泉も入れます また、日田に行く際は泊まりたいと思います。
Stayed 1 night in Nov 2023

8/10 Good

miho

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ファミリールーム(大部屋)を利用しました。 スタッフの方も新設対応で、朝食もおいしく全体的にはたのしくすごせました！ 広くて0歳の子供も楽しそうにハイハイをしてました。 入浴時は女湯には沐浴のできるベビーバスとバスチェアもありお風呂もあまり不便なく利用できそうです。(男湯には無かったのでうちの子はパパと入って大泣きでした…笑) チェックアウト時、まだ10時になってない時刻から1階の工事が始まってしまい、コーヒーが飲めなかったのが残念です。業者さんが駐車場に行く道で話をしてたので車に荷物を取りに行くのも少し困ったので、チェックアウト後に現場入りして頂けなかったのかな？と感じ、そこだけが少し残念でした。
Stayed 1 night in Oct 2023

10/10 Excellent

YOSHIKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川辺に佇むキレイな老舗温泉旅館と言ったイメージです
スタッフさんの受け答えがとても良く短い間でしたが、仕事の合間にリフレッシュできるとても良い施設。細かく見れば老朽化している部分はあるが、しっかりとリフォームされているので問題ないです。 メインの駐車場が少なく、近隣の駐車場に案内されるのがやや不満でしたが、100メートル程度の距離です。和室に置かれたベッドが格別な寝心地でした。
早朝に川の向かい側から
近隣の橋から撮影
たまたま男湯に誰もいなかったので写真を撮りました。 奥に露天風呂、遠赤外線タイプのサウナも有り。
Stayed 4 nights in Oct 2023

8/10 Good

Tadakazu

Liked: Staff & service
キャストが皆さんとても親切でした。
Stayed 1 night in Oct 2023

8/10 Good

ケンタロウ

Stayed 1 night in Sep 2023

4/10 Poor

IVY

Disliked: Cleanliness, staff & service, property conditions & facilities
太殘舊
Stayed 1 night in Aug 2023

8/10 Good

Jaejin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
후쿠오카 공항에서 렌트카 이용 접근성은 뛰어남. 호텔 온천수가 아주 좋았음. 시설은 낡은편이나 관리가 아주잘되어 있었음. 조식은 단촐한 편으로 간단히 먹을수 있는 식단. 일반 비지니스호텔 조식과는 거리가 있음. 1인식판에 정식스타일.
Stayed 1 night in Jul 2023

2/10 Terrible

nariaki

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

HIRONAO

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが優しかったです
Stayed 1 night in May 2023

10/10 Excellent

???

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川に隣接していて散歩にぴったり プレイルームが充実していてゆっくりできた リフォームが良い感じで、川を見晴らすカフェの空間が可愛くてリラックスできた 女湯は、お湯の温度がどのお風呂もサウナも低く、寒かったのが残念 男湯は普通に熱かったそう
Stayed 1 night in May 2023

10/10 Excellent

Hideyuki

Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
체크인 카운터 위부터 숙소 곳곳에 위트 있는 안내들이 많았습니다. 단순히 쉬기만 하는 숙소가 아니라 숙소에서도 아기자기하게 재미를 찾을 수 있는 부분이 많아서 즐거웠어요. 강 바로 앞에 있어서 강가를 산책할 수 있고, 로비에서 편하게 앉아 강을 보는 것도 좋습니다. 리버뷰 숙소에서는 뷰가 정말 좋았어요. 식당도 깔끔하게 정리되어 서빙도 잘 해주셨고, 놀 수 있는 플레이룸도 좋았습니다. 대욕장은 크기가 크진 않지만 자그마한 노천탕도 있고 작은 사우나도 있어서 여행의 피로를 풀기에 충분했습니다. 2박만 하는 것이 아쉬울 정도로 만족스러운 숙소였습니다.
Stayed 2 nights in Feb 2023

10/10 Excellent

EUIJONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 깨끗하고 정말 만족스러웟어오
Stayed 1 night in Feb 2023

10/10 Excellent

Youngeun

Stayed 1 night in Feb 2023

8/10 Good

JONGWON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Jan 2023

10/10 Excellent

KAZUYA

Stayed 1 night in Jan 2023

10/10 Excellent

てっちゃん

Liked: Cleanliness, staff & service
三隈川沿いにたつ築年数は古い旅館だが、改装が、成功している。
Stayed 1 night in Jun 2020

10/10 Excellent

TETSURO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

TSUTOMU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from ハンサムマネージャー on 2020/3/15
TSUTOMU様 満点の評価ありがとうございます！ またのお越しをお待ちしております。

8/10 Good

CC

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and comfortable, have a lake view! Onsen in room is great!
Stayed 1 night in Feb 2020
Response from handsome MG on 2020/3/15
Thank you for your review. I hope you liked & enjoyed staying here. Please come back & visit us again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Inah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017