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Reviews of Miyajima Hotel New Kotobuki

2.5 out of 5
Miyajima Hotel New Kotobuki
739-0553 , 515 Miyajima-cho, Hatsukaichi, Hiroshima-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 8 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful Japanese experience. The owners were great. Highly recommend. Not a western hotel!!
Stayed 1 night in Apr 2024

10/10 Excellent

Hyun Chong

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, very comfortable futon bed, clean, and friendly hosts. About a 5-minute walk from the ferry, a safe and peaceful walk to the hotel. Excellent Japanese dining at Miyama only footsteps away. We totally enjoy our stay and would stay again when we return to Miyajima.
Stayed 1 night in Apr 2024

10/10 Excellent

Alicja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our one night there. The owners are very welcoming and caring and the rooms are spacious and comfortable. Honestly, we wished we stayed longer!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with very sweet owners. The largest, most comfortable room and best onsen/shared bath we’ve had in our time in Japan.
Stayed 1 night in Mar 2023

10/10 Excellent

Frederick

Beautiful room, with lovely and accommodating hosts.
Stayed 1 night in Mar 2023

6/10 Okay

Marilyn

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryokan experience old school tatami mats and private onsen!! Great experience with staff. Wish I stayed longer, it was really peaceful there.
Stayed 1 night in May 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Japanese and Special
It was really misleading about payment. The website said they accepted credit card but they are cash only. Thank goodness my friend had money because I did not. I’ve been trying to figure out why this would happen. There is a fireplace and a massage chair and a public bath. I wouldn’t stay here again probably.
Stayed 1 night in Mar 2019

8/10 Good

Lili, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities
The private bath is really relaxing. BE AWARE : CASH ONLY. When I reserved on Expedia I didn’t pay straight away. I choose to do it at the hotel. I was supprise that I coulnd’t pay with my credit card once there. Have I known, I would have probably paid on Expedia.
Stayed 1 night in Mar 2019

8/10 Good

Jessica, Kofu, Yamanashi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the couple who run the hotel are lovely. The onsen in the property was also very relaxing after a day of hiking Mt Misen. Great location, close to the shopping street yet away from the crowds of people.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like home
Family hotel, where you feel like home. Traditional Japanese rooms, hyper kind service, free snacks in the morning (coffe, water, fruit, biscuits), fireplace, and relax chair in main living room. It was like visiting my parents or grandparents in my hometown. I would recommend it.
Stayed 1 night in Nov 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

J, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very friendly. Lovely atmosphere.
Stayed 1 night in Apr 2018

10/10 Excellent

Cheung Lam Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new year experience
We stay at Kotobuki on new year eve. I had a great stay and the hosts are very nice. They prepared the Japanese new year noodle for all guests, and told us what new year events to look for. The whole island was under festive atmosphere and we had a great time.
Stayed 1 night in Dec 2017

10/10 Excellent

AJJ Lombard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night on Miyajima Island
Very friendly helpful reception and welcome. Great place to stay to experience Japanese hotel with tatami mat room. Excellent location.
Stayed 1 night in Nov 2017

8/10 Good

DD, Hawaii

Liked: Cleanliness, staff & service, room comfort
Overall, good location close to ferry, shops, restaurants and sites on the island.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice guesthouse close to shops and restaurants.
I loved The Mijajima Hotel New Kotobuki. It was charming, clean, and spacious. Our room was very comfortable and the futons and bedding great! The room had heating, which some hotels in Japan do not. The public bath was very relaxing. The hosts were friendly and helpful. The street was just behind the main street so it was quiet. They had a common room with a large T.V. and a massage chair!!
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Cash-only
The hotel was fine for our needs - 1 night stay. Our biggest frustration was that the hotel was cash-only, so we had to withdraw money in order to pay. Overall, didn't feel like great value for the money.
Stayed 1 night in Oct 2017

8/10 Good

Hugo, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and modern family hotel
Well loczted in the quiet second stret back from the waterfront, the Kotobuki is a great place to stay. The owners are very friendly and keen to help out with any advice (finding a place to eat can be a small challenge some evenings). Rooms very cofortable. Recommended.
Stayed 2 nights in Oct 2017

8/10 Good

Ricardo, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Leave your key at the door
The hotel is well located off the main street, but ine block away from everything. It's micomanaged and all your needs are provided and accounted for. Outdated and charming place.
Stayed 1 night in Aug 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
If the room want non-refundable, I would have booked a more convenient location when my plans changed slightly. I also think it is odd that a credit card secures your reservation and guarantees that non-refundablility, but they accept cash only as payment for the room... The couple who runs the inn were great. The island is beautiful and peaceful. The room was very large and the bathroom very small. It took a couple attempts to get the air conditioning working but I was eventually successful.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay. The owners are adorable. The hotel is a little bit old though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming owners
The island is beautiful and this is a comfortable and affordable well located bed and breakfast to rest your head for the night. With wonderful hosts.

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hosts were so nice. The area was perfect. Quiet but still in the middle of the action. Everything you could ask for.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miyajima Island
Travelled to Miyajima and wanted to stay on the island for close proximity to shopping, hikiing and shirine. This hotel was perfect for our stay and the hotel owners are the nicest people. After spending all day on our feet walking and hiking around the island, the co-ed private bath really felt great. Its location, comfort and nice staff will definitely have me coming back in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in heart of Miyajima with easy access from Ferry and room felt like a Ryokan but more modern.

6/10 Okay

raquel, seattle

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to shopping area
The hotel was cute but bathroom very small and uncomfortable, however, the bed and the room in general was spacious and comfortable. The breakfast included was very limited not too much to offer, but at least they provide coffee, tea, water, yogourt and fruits to start the day.

10/10 Excellent

Benjamin, Gilbert, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay on a wonderful island.
Our stay was wonderful. The staff were amazing and wonderful and so friendly. We immediately felt right at home. The rooms are large and comfortable. The kotatsu was perfect and the included tea, and yukatas really made it comfortable.

10/10 Excellent

Viridiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El MEJOR lugar para quedarse en Miyajima, la habitación estaba preciosa, la amé
Stayed 1 night in Mar 2024

10/10 Excellent

USER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
立地もよくすごく良かった
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Meget autentisk japansk værelse, minimalistisk med tatami måtter og futon. Rigtig sødt ældre ægtepar som driver stedet.
Stayed 1 night in Oct 2019

10/10 Excellent

Haraldur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très spacieuse. Bon accueil. Bain privatif. Bon petit déjeuner
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hotel n etait pas a l hauteur de nos attentes. Le petit dejeuner etait un cauchemar, la decoration et les parties communes atroces. Bref ca casse le côté mognon d etre sur une ile. Fuyez !
Stayed 2 nights in Apr 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très calme, propriétaires adorables
très bien situé, à la fois dans une rue très calme, et pas loin de l'embarcadère des ferries. Agréable chambre traditionnelle et très spacieuse, mais bizarrement la salle de bain est vraiment minuscule. Lits très confortables. Les propriétaires sont adorables et très souriants. Légère collation le matin incluse. Nous avons eu du mal à trouver un hébergement disponible . celui-ci est très bien mais nous avons trouvé que c'était quand même très cher.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, however a bit old. Service is very good
Stayed 1 night in Mar 2019

8/10 Good

Deinny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo, los que nos atendieron muy amables y nos dieron desayuno al día siguiente gratis. No es barato pero es bueno el hotel. Ojo que se paga en efectivo.
Stayed 1 night in Oct 2018

8/10 Good

Deva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
難忘嘅住宿體驗
酒店主人很親切，大堂有免費按摩椅用。二樓有私人家族浴場，鎖上門就可以用，可容納二三個人，我地都用左兩次。係碼頭行十分鐘左右，很容易到。由旅館行5分鐘就到食街，很多美味燒蠔，晚上又可以行去大鳥居看夜景，真係幾難忘嘅旅遊體驗。
Stayed 1 night in Nov 2018

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Nuria, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un poco anticuado pero con una habitación enorme y unos futones maravillosos. Además tiene un onsen privado en el mismo hotel. Nos encantó :)
Stayed 1 night in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
parece una pensión. La habitación no merece ni la mitad de su precio. EXCESIVAMENTE CARO. JAMAS LO RECOMENDARIA.
Stayed 1 night in Oct 2018

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

blarnia, alicante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia tranquila
Totalmente recomendable pasar una noche en Miyajima por la tranquilidad que te aporta cuando se van la avalancha de visitantes y solo quedan los que pernoctan
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoteĺ folķlorique et sympathique pas de carte decredit
Stayed 2 nights in May 2018