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Reviews of Daiwa Roynet Hotel Hiroshima Station

3.5 out of 5
Daiwa Roynet Hotel Hiroshima Station
3-5-7 Futaborinosato, Higashi-ku, Hiroshima, Hiroshima

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 443 reviews" "
Rating 8 - Good. 111 out of 443 reviews" "
Rating 6 - Okay. 17 out of 443 reviews" "
Rating 4 - Poor. 12 out of 443 reviews" "
Rating 2 - Terrible. 0 out of 443 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes walk from Hiroshima station.
Stayed 2 nights in Apr 2024
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2024/4/23
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased to hear that your stay with us was satisfactory.We will continue to strive to provide an environment that satisfies our guests in all aspects, including facilities, cleaning, and service.We thank you again for taking time out of your busy schedule to write this message.All of us at Daiwa Roynet Hotel Hiroshima Ekimae look forward to seeing you again soon.Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in an ideal location. Was the best bathroom we’ve had whilst staying in Japan, but sadly the worst bed.
Stayed 2 nights in Mar 2024
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2024/4/1
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.All of us at Daiwa Roynet Hotel Hiroshima Ekimae are very pleased to hear your kind words of praise.However, we apologize for any discomfort you may have experienced with the beds.We will continue to make every effort to provide our guests with services that they can use with peace of mind.Thank you again for taking the time to write us.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the train station on a night when I was getting in late.
Stayed 1 night in Mar 2024
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2024/3/5
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are so glad that your stay was a wonderful one.Thank you for your contribution in your precious time.We look forward to seeing you again the next time you stay with us.Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

George, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2024/1/9
Thank you very much for staying at Daiwa Roynet Hiroshima Ekimae.We are very pleased to see that you were satisfied with your stay with us.All of us at Daiwa Roynet Hiroshima Ekimae will continue to make every effort to provide our guests with services that will ensure their peace of mind.We look forward to serving you again.

6/10 Okay

Joy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked a non smoking room 7-8 months before our trip. Upon check in they confirmed we booked a non smoking room, but when we got up to the room we were hit instantly by cigarette fumes. We called the reception and were told they were full so couldn’t do anything about it. We only stayed for 2 nights and were out for most of the day, when we were at the room we had to run the air purifier and air con and spray room freshener but even then the smell was still strong as it cigarettes will cling to walls and carpet. I’m asthmatic so this was a problem, but couldn’t waste the money I already spent on the room. Given that I booked this 7-8 months in advance of the trip, it was frustrating that this error was made on their part. Otherwise the location was good, very close to Hiroshima station and had both a 7/11 and Family Mart downstairs.
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/11/20
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased to hear your words of praise regarding our location.However, we deeply apologize for any discomfort you may have experienced due to the way we treated you.Your reservation was for a smoking room, and we were unable to offer you an alternative room due to the fact that non-smoking rooms were fully booked on the day of your stay.We will make every effort to satisfy more guests in the future.Thank you for taking time out of your busy schedule to write this message.We look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

Paula, Albuquerque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Mattress was very stiff.
Stayed 1 night in Nov 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/11/8
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased to hear your compliments about our facilities.However, we sincerely apologise for not meeting your expectations regarding the beds.Blankets are available to borrow at the front desk, so please do not hesitate to use them next time you stay with us.Thank you very much for taking the time out of your busy schedule to write to us.We look forward to welcoming you to our hotel again.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Chee Lim, Beverly Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great views and near JR Hiroshima station for early start. Breakfast was great and a big selection of both Western and Japanese food. Set up of breakfast room was good with flow for traffic during busy times.
Stayed 2 nights in Oct 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/11/5
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent rating.All of our staff will continue to do our best to make our hotel a favourite with our guests.Thank you for taking the time in your precious time to make this contribution.We look forward to seeing you again next time.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Jeannie

Stayed 2 nights in Oct 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/11/10
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very happy to hear that you were satisfied with your stay.All of us at Daiwa Roynet Hotel Hiroshima Ekimae will continue to make every effort to provide our guests with satisfactory service. We hope you will visit us again when you are in the neighborhood.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We stayed the night and it was very comfortable and clean. This room wasn’t big, but it was efficient. Bathroom exceeded the expectations, it was not only sparkling clean but roomy.
Stayed 1 night in Oct 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/10/20
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased to hear that your stay with us was satisfactory.We will continue to strive to provide an environment that satisfies our guests in all aspects, including facilities, cleaning, and service.Thank you very much for taking time out of your busy schedule to write this message.We hope you will visit us again the next time you are in the area.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, great hotel, great location (right beside Hiroshima Station), and great views as well. No complaints.
Stayed 1 night in Oct 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/10/15
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent evaluation of our hotel.Our entire staff will continue to do our best to make our hotel even more beloved by our guests.Thank you for taking the time in your precious time to post this message.We look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

Renato

Stayed 1 night in Sep 2023
Response from ダイワロイネットホテル広島駅前 on 2023/10/3
この度はダイワロイネットホテル広島駅前にご宿泊頂きまして誠にありがとうございます。今後も今回のお客様の評価に甘んじる事のないよう、より皆様に愛されるホテルを目指し、日々努力して参ります。ご多忙中のご投稿、誠にありがとうございました。次回お近くにお越しの際には、また当ホテルへ足をお運び頂ければ幸いでございます。ダイワロイネットホテル広島駅前

10/10 Excellent

ANNA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very close to the train and bus station. Less than 5 mins walk. The building is half office and top half is hotel. SO you get a great view of Hiroshima city. The room is big and at a very reasonable price and buffet breakfast's great! Will come back next time!
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/9/28
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.All of us at Daiwa Roynet Hotel Hiroshima Ekimae are very pleased to hear your words of praise regarding the hotel's location and breakfast.We will continue to make every effort to make our hotel even more beloved by our guests so that we will not be satisfied with your evaluation.Thank you for taking time out of your precious time to write us.We all look forward to seeing you again soon.Daiwa Roynet Hotel Hiroshima Ekimae Front Desk

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, modern, clean hotel. Relatively close to the train station
Stayed 1 night in Sep 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/9/22
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae.We are very happy to hear that your stay with us was satisfactory.We will continue to make every effort to make our hotel even more beloved by our guests so that we will not be satisfied with your evaluation.Thank you very much for taking time out of your precious time to write to us.All of us at the hotel look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station but not from good restaurants! Lobby located at 13 floor! As usually in Japan, room is Small but clean and well organised
Stayed 2 nights in Sep 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/9/17
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent evaluation of our hotel.Our entire staff will continue to do our best to make our hotel even more beloved by our guests.Thank you for taking the time in your precious time to post this message.We look forward to seeing you again next time.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Mark, REDMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from ダイワロイネットホテル広島駅前 on 2023/8/22
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして、誠にありがとうございます。ホテルといたしまして、高い評価を頂戴しましたこと、大変嬉しく思います。今後もより皆様に愛されるホテルを目指して、スタッフ一同精進して参ります。また次回お近くにお越しの際には、当ホテルをご利用いただけますと幸いでございます。ダイワロイネットホテル広島駅前

8/10 Good

Faizal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Privacy at its best! You can access the elevator directly from the entrance to your hotel floor without bypassing the reception or concierge. You don’t cross with people. And a 24hour convenient store, 10 seconds away from the elevator entrance! The passage to the elevator is not publicly exposed. I feel fully secured with privacy respected. 2) The toilet space and arrangement is by far the best among this tier of hotels. I love the space and it’s relaxing to recover after a whole day outing. Yes it’s clean, overhead shower, non-slip floors, are what I love most. Grooming items are well top-uped all the time. 3) Distance from Hiroshima JR Station is just 5 mins walk. All transportations are there: sightseeing buses, taxis, local buses, local streetcars, JR Lines and Shinkansen. I got enough sleep not to worry the time to pursue for transport. And yes, lovely variety of food at the station! 4) Once we were not well and rested in the room all day. The room service left a bag at our door filled with fresh towels and grooming amenities for replenishment! That is just awesome! This happens whenever you put up the DO NOT DISTURB sign too! 5) Only a little lacking. The room space around the bed is a little cramp. Pretty difficult to lay out things on the floor. But the desk and window table is good. The mattress is ok, but could be better for a good rest. 6) Bonus: There’s an awesome tempura noodle restaurant just below the hotel. The quality is as good as Kyoto!
Stayed 11 nights in Jul 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/8/19
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent evaluation of our hotel.We will continue to make every effort to make our hotel even more beloved by our guests.Thank you for taking time out of your precious time to give us your kind feedback.We look forward to seeing you again next time we see you.Daiwa Roynet Hotel Hiroshima Ekimae

6/10 Okay

Sui Ting

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room
Stayed 2 nights in Jul 2023
Response from Daiwa Roynet Hotel Hiroshimaekimae on 2023/7/29
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae from among many other accommodations in the city. Thank you for taking time out of your precious time to write us.We have spacious rooms available, so please use them the next time you stay with us.We are looking forward to see you again.Best regards,

8/10 Good

Takako

Stayed 1 night in Jul 2023
Response from ダイワロイネットホテル広島駅前 on 2023/8/5
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして、誠にありがとうございます。今後もより皆さまに愛されるホテルを目指して、スタッフ一同精進して参ります。貴重なお時間の中でご投稿くださいましたこと、重ねてお礼申し上げます。また次回お近くにお越しの際には、当ホテルをご利用いただけますと幸いでございます。ダイワロイネットホテル広島駅前

10/10 Excellent

Steve

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only a short walk from Hiroshima station. Like a brand new hotel with spacious room, seperate toilet and bathroom. Most importantly, a massage chair in the room!
Stayed 2 nights in Jul 2023
Response from ダイワロイネットホテル広島駅前 on 2023/7/9
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima-Ekimae this time. And thank you for sharing your review with us. Please do use it when you come to Hiroshima again. looking forward to seeing you coming again.Daiwa Roynet Hotel Hiroshima-Ekimae

6/10 Okay

Aj

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good for one night
Very easy to find clean and essentials hotel
Stayed 1 night in Jul 2023
Response from ダイワロイネットホテル広島駅前 on 2023/7/9
Thank you for your stay at DaiwaRoynetHotelHiroshimaEkimae. And thank you for sharing your review with us. We are glad because you look happy. We look forward to seeing you again.Daiwa Roynet Hotel Hiroshima-Ekimae

10/10 Excellent

Eric, Virginia Beach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was exquisite and the view was wonderful. Also, the breakfast was the best and the staff can't be beaten. This hotel was within close walking distance of the train station and trolley. This made navigating very easy.
Stayed 3 nights in Jun 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/6/13
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent evaluation of our hotel.All of us at Daiwa Roynet Hotel Hiroshima Ekimae will continue to strive to be a hotel loved by our guests.Thank you for taking the time out of your precious time to post this.We sincerely look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

4/10 Poor

Sanjeev

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The bed was awful! Stayed there for 3 nights. Couldn't sleep all night because it felt like we were sleeping on a slab of concrete.
Stayed 3 nights in Apr 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/5/3
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.Thank you for your feedback about the bed.We will make every effort to improve it.Thank you for taking the time in your precious time to post this information.We look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
It was a lovely stay in what was a well appointed very small room. Idea for a one nighter.. great breakfast. Very comfy bed
Stayed 1 night in Apr 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/5/2
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased with your excellent evaluation of our hotel.Thank you very much for taking the time in your precious time to post this information.We look forward to seeing you again.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Leslie, DARLINGHURST

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good room size
Stayed 2 nights in Apr 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae. on 2023/4/29
Hello. Thank you for staying at our hotel this time.We are happy to hear that you enjoyed your stay.Thank you for your feedback.We are looking forward to see you again.Daiwa Roynet Hotel Hiroshima-Ekimae

8/10 Good

Hitomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and polite. I arrived early and left my luggage there until checkin. Their bathroom was big. It’s a bit confusing to find the hotel from the station even though it’s very close to Hiroshima Station.
Stayed 2 nights in Apr 2023
Response from ダイワロイネットホテル広島駅前 on 2023/4/16
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very happy to hear that your stay with us was a pleasant one.Our entire staff will continue to do our best to make our hotel a favorite among our guests.Thank you very much for taking time out of your precious time to contribute.We look forward to seeing you again and hope to see you again in the near future.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023
Response from ダイワロイネットホテル広島駅前 on 2023/4/23
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして、誠にありがとうございます。ご満足いただけるご滞在となったご様子に、大変嬉しく思います。この度の評価に甘んじることなく、よりお客様に愛されるホテルを目指してスタッフ一同精進して参ります。貴重なお時間の中でご投稿くださいましたこと、重ねてお礼申し上げます。また次回お近くにお越しの際には、当ホテルをご利用いただけますと幸いでございます。

10/10 Excellent

Bellanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic bath facilities, modern and new, great view of Hiroshima from the 17th floor. Close to Hiroshima Station, elevators on walkway to hotel, so easy to roll suitcase. Bring body lotion, only item missing from the amenities.
Stayed 1 night in Mar 2023
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2023/3/20
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are very pleased to read your many compliments.We are very happy that our hotel was able to be of service to you in any way.We will share your comments about the amenities with our entire staff, and we will work hard to provide services that will please as many guests as possible.Thank you again for taking time out of your busy schedule to write this message.We look forward to serving you again.

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sleeping on a slab
This hotel was amazing except for the fact that the beds were slabs of concrete…
Stayed 3 nights in Feb 2023
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2023/2/13
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae. We are very pleased to hear that you had a satisfying stay with us. We will continue to strive to provide an environment that satisfies our guests in all aspects, including facilities, cleaning, and service. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We hope you will visit us again next time. Daiwa Roynet Hotel Hiroshima Ekimae

8/10 Good

Mark, Yokosuka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except there is no in/out privilege with parking.
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2023/1/7
Thank you for choosing to stay at the Daiwa Roynet Hotel Hiroshima Ekimae from among the many lodging facilities available in the city. We are very pleased to hear that you had a satisfying stay with us. We will continue to strive to provide an environment that satisfies our guests in all aspects, including facilities, cleaning, and service. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We hope you will visit us again the next time you are in the area.

6/10 Okay

Inoshi

Traveled with partner
Disliked: Property conditions & facilities
It’s ok hotel.
Response from Daiwa Roynet Hotel Hiroshimaekimae on 2022/12/1
Thank you very much for staying at the Daiwa Roynet Hotel Hiroshima Ekimae from among many other accommodations in the city. Thank you for taking time out of your precious time to write us.We hope you will visit us again the next time you are in the area.

8/10 Good

Peter

Traveled with group
Liked: Staff & service, property conditions & facilities
It could cater some western style breakfast.
Stayed 2 nights in Nov 2022
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2022/11/13
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima Ekimae.We are pleased to hear that you enjoyed our breakfast.Thank you for taking the time to post this in your precious time.We are looking forward to seeing you again and we hope to see you again in the near future.Daiwa Roynet Hotel Hiroshima Ekimae

10/10 Excellent

Alyssa

Stayed 1 night in Aug 2022

10/10 Excellent

Otis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great value for price.
Stayed 2 nights in Feb 2022
Response from DAIWA ROYNET HOTEL HIROSHIMA-EKIMAE Reception on 2022/2/28
Thank you very much for choosing us DAIWA ROYNET HOTEL HIROSHIMA-EKIMAE. We honolablely hear from your comments. We will not to stop our effort to be better service in the future. We hope you will be back here oneday again.

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean facility. Bed felt a bit hard and hurt our backs. Wish there were extra pillows (perhaps there are if you ask).
Stayed 2 nights in Aug 2021
Response from Daiwa Roynet Hotel Hiroshima-Ekim on 2021/9/1
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima-Ekimae this time. And thank you for sharing your review with us. Pillows are rented at the front desk. Please do use it when you come to Hiroshima again. Looking forward to seeing you coming again. Daiwa Roynet Hotel Hiroshima-Ekimae

10/10 Excellent

mohd annuar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Giane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food hotel. Excellent bathroom.
Stayed 3 nights in Sep 2020
Response from Daiwa Roynet Hotel Hiroshima-Ekim on 2020/10/12
Thank you very much for your stay and your feedback. We are delighted that you were pleased with this stay. If you have a chance to come to Hiroshima again, please come and stay again. We look forward to seeing you again.

6/10 Okay

MASAYA

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don’t use the parking lot
The location is great. Rooms are nice and neat. A larger bathtub is the reason why I chose this hotel. But the service is terrible. 1) If you are using a parking lot, don’t use it. The front desk will give you a parking ticket that costs you ¥1,200 over night but they will tell you nothing about the extra cost. The total fees depends on when you arrived but they won’t tell you. It cost me ¥1,800 total. 2) The parking ticket machine will take only cash. I only paid ¥1,000 over night at the lot adjacent to the property. And the machine even took credit cards. 3) Check-in check out time requires longer wait due to the COVID-19 paperwork which does not bother me but most questions are forced to answer it in hand writing which can be done by a smart phone.
Stayed 1 night in Jul 2020
Response from Daiwaroynethotel on 2020/8/3
Thank you very much for your stay and your feedback. We are truly sorry that you had been disappointed so much because of the poor customer service you received. This is obviously not the experience we would like you to have at our hotel. Regarding the parking fee, it basically needs to pay every time you move in and out and costs 200 yen per 30 minutes. However, the guests staying overnight can use there with 1,200 yen per night (from 2M to 11AM next morning) and we ask them to pay at the front desk when check-in. Thus circumstanced, we usually ask the guests who use there within 3 hours to pay directly at the parking facility. (it will be less than 1,200 yen if using within 3hours) Perhaps you were parked for 3 hours or more, so it may have been the above price.We understand this misleading due to our lack of explanation when you arrived. Please accept our sincerest apologies for any trouble or inconvenience we may have caused you.

10/10 Excellent

MASAYA

Stayed 1 night in May 2020
Response from ダイワロイネットホテル広島駅前 フロント on 2020/5/26
この度は、ダイワロイネットホテル広島駅前にご宿泊頂きまして誠にありがとうございます。 当館でのご滞在にご満足いただけたようで、スタッフ一同大変嬉しく感じております。またの機会には、ぜひ当館にお立ち寄りくださいませ。 この度は、貴重なお時間を頂きましてありがとうございました。

10/10 Excellent

Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from 高守 on 2020/3/30
この度はダイワロイネットホテル広島駅前にご宿泊いただき誠に有難うございます。 また広島にお越しの際はぜひご利用くださいませ。またのお越しをお待ちしております。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Newer Daiwa Hotel
Nice hotel, feels new and modern like most updated hotels in this chain, but the beds weren’t the most comfortable - if you are fine with the Daiwa Roynet beds this is a solid hotel choice and close to the Hiroshima station. Only downside is that this hotel doesn’t participate in luggage free travel Japan, so if you plan on using the service don’t stay here.
Stayed 1 night in Feb 2020
Response from Takamori on 2020/3/20
Thank you very much for staying at Daiwa Roynet Hotel Hiroshima-Ekimae this time. Please do use it when you come to Hiroshima again. looking forward to seeing you coming again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, clean, staff were friendly and helpful
Stayed 1 night in Jan 2020
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2020/1/10
Thank you very much for having stayed our Hotel. And thank you for reviewing us and we appreciate your feedback. We look forward to your next visit.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already booked here more than 5 times. The room was a little bit small for single bed room but the toilet and shower was very great. The twin bed room was big. The staffs also very friendly and helpful. Surely would book here again!
Stayed 1 night in Jan 2020
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2020/1/10
Thank you for your stay at Daiwa Roynet Hotel Hiroshima-Ekimae. And thank you for sharing your review with us. We are very happy because you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near station
Excellent hotel, very comfortable, near station
Stayed 2 nights in Dec 2019
Response from Daiwa Roynet Hotel Hirosihma Ekimae on 2020/1/10
Thank you for your stay at Daiwa Roynet Hotel Hirosihma Ekimae. And thank you for sharing your experience here.We wish you to visit our hotel again.

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good Japanese style business hotel
The hotel is just a really good choice to stay in when in Hiroshima. It's near Hiroshima Station and has all the Daiwa Roynet benefits. Nice staff, absolutely 100% clean, it's quite new and I really like the typical Japanese Shower and bathtub in a little extra room. The bed is comfortable and the hotel is quiet (which is also because of the mindfulness of Japanese guests and their culture).
Stayed 2 nights in Dec 2019
Response from Daiwa Roynet Hotel Hiroshima Ekimae on 2019/12/20
Thank you for your stay at DaiwaRoynetHotelHiroshimaEkimae. And thank you for sharing your review with us. I'm glad so this hotel was comfortable for you. We look forward to seeing you again.

10/10 Excellent

Hazel Leng Leng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience and comfort
Great location and comfortable stay. There’s a 7-Eleven on the first floor of the hotel and a Lawson’s beside the hotel, and yet another Lawson’s a few steps away while walking towards the ekimae (as well as the Hiroshima station malls) which is an easy 5 minutes walk away. A few hotels I’ve stayed in during this trip have bathrooms/toilets which has quite a step at the entrance and only a bathtub instead of a separate area fir the bathtub and shower area, and this is rather dangerous and inconvenient for families travelling with young children or elderly parents but Daiwa Roynet Hiroshim-Ekimae does not have this issue. Although the room size is not huge, the space is rather well planned and does not feel crammed for a couple to share a room. We will definitely choose to stay in Daiwa Roynet again!
Stayed 1 night in Dec 2019
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2019/12/20
Thank you for your stay at DaiwaRoynetHotelHiroshimaEkimae. And thank you for sharing your review with us. We are glad because you look happy. We look forward to seeing you again.

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from ダイワロイネットホテル広島駅前 on 2019/12/6
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして誠にありがとうございました。

10/10 Excellent

MImi, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location closed to the Hiroshima station, train and bus stop. The room is clean and nice view. Staff is helpful and polite. Will stay again in my next return
Stayed 7 nights in Nov 2019
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2019/12/4
Thank you very much for having stayed our Hotel. And thank you for reviewing us and we appreciate your feedback. We look forward to your next visit!

8/10 Good

Oded

Stayed 3 nights in Nov 2019
Response from ダイワロイネットホテル広島駅前 on 2020/3/2
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして誠にありがとうございました。

10/10 Excellent

caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from ダイワロイネットホテル広島駅前 on 2019/12/6
この度はダイワロイネットホテル広島駅前にご宿泊いただきまして誠にありがとうございました。

10/10 Excellent

Art, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly new facility. All up to date fixtures. Breakfast buffet had a great selection of both western and Japanese items.
Stayed 3 nights in Oct 2019
Response from Daiwa Roynet Hotel Hiroshima-Ekimae on 2019/12/4
Thank you for your stay at Daiwa Roynet Hotel Hiroshima-Ekimae. We are happy to hear from you. We look forward to seeing you again.