Wild Ginger Hotel

Property class: 2

Choose dates to view prices

Located close to Hilo Farmers Market and Rainbow Falls, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

A hotel room with a bed, two nightstands, two lamps, and a large painting above the bed.

Superior Room

7.4 out of 10
Good
(90 reviews)
  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A bedroom with a bed, a chair, a small table, a lamp, and a painting on the wall.

Standard Room

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

A room with two beds, red bedding, a patterned floor, and a fan on a wooden nightstand.

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • Ocean view
  • 192 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

A neatly made bed with white linens, two bedside lamps with decorative bases, and a large tropical leaf mural on the wall.

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

A small, compact room with a bunk bed, a dresser with drawers, a small table with a vase, and a window with a view of greenery.

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bunk Bed
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About the neighborhood

Located in Hilo, Wild Ginger Hotel is in the city center and near the airport. Shoppers can check out Hilo Farmers Market, while everyone can enjoy the natural beauty of Rainbow Falls and Kaumana Caves County Park. Don't miss out on a visit to Mauna Kea Observatory. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and cave exploring nearby. Guests love the hotel's central location. Visit our Hilo travel guide
Map
100 Pu'ueo Street Building A, Hilo, HI, 96720

What's nearby

  • The Pacific Tsunami Museum sign.
    Pacific Tsunami Museum
    7 min walk - 0.6 km
  • A close-up of a vibrant flower arrangement with red, pink, and purple blooms and green foliage.
    Hilo Farmers Market
    12 min walk - 1.0 km
  • Kalakaua Park
    7 min walk - 0.6 km
  • East Hawaii Cultural Center
    7 min walk - 0.6 km
  • Mokupapapa Discovery Center
    7 min walk - 0.6 km

Getting around

  • Hilo Intl. Airport (ITO)
    11 min drive

Restaurants

  • McDonald's
    11 min walk
  • Kozmic Cones
    9 min walk
  • Cafe Pesto Hilo Bay
    11 min walk
  • Puka Puka Kitchen
    10 min walk
  • Reuben's Mexican Food
    11 min walk

About this property

Wild Ginger Hotel

  • Hotel near Hilo Farmers Market
  • Located close to Rainbow Falls, Wild Ginger Hotel provides free continental breakfast, a garden, and laundry facilities. Guests can connect to free WiFi in public areas.
  • Other perks include:
    • Free self parking
    • Express check-out, luggage storage, and water sports equipment
    • Smoke-free premises
    • Guest reviews say great things about the central location and helpful staff
  • Extra conveniences in all rooms include:
    • Showers and shampoo
    • Wardrobes/closets, refrigerators, and free extra beds

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The price is NT$4,287
NT$5,090 total
includes taxes & fees
Sep 20 - Sep 21
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Wild Ginger Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Wild Ginger Hotel?

Check-out is at 10:30 AM.

Where is Wild Ginger Hotel located?

Located in the heart of Hilo, this hotel is 0.6 mi (1 km) from Hilo Farmers Market and 2.2 mi (3.5 km) from Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wild Ginger Hotel Reviews

7.2

Good

7.2

Cleanliness

6.0

Amenities

8.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 325 out of 797 reviews
Rating 8 - Good. 160 out of 797 reviews
Rating 6 - Okay. 88 out of 797 reviews
Rating 4 - Poor. 70 out of 797 reviews
Rating 2 - Terrible. 154 out of 797 reviews

Reviews

Verified review

10/10 Excellent

Liked: Amenities
Great island stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the price was affordable! I would stay there again!
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Convenient location and good price.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Old hotel but upgraded room was very nice!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Staff & service
Very convenient spot to swim the turtles by driving for a few minutes towards the airport, a great breakfast with fruits and homemade cakes, overall a very good deal if you enjoy staying in a vintage building with a bit reduced comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room pretty old but they provide breakfast, staff is nice love it.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
I love the Wild Ginger Inn, I grew up here on the Big Island so the plantation style rooms feel just like home for me. Might not be everyone's cup of tea but if your looking for a room, place to shower, and clean comfortable bed for an affordable price it does the job.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are nice.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff and the area!!! ❤️❤️❤️
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff at this property. Always friendly, always around, and always with a smile. Mahalo nui
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice people on the property.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Good staff, nice to people
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved all of the staff members. Always tentative and friendly
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner and staff. Very personal. The hotel has a lot of charm even though it is older. It also has newly renovated rooms. You feel like you are right in the jungle, even though it is only a 5-minute walk to the city center. If you like history, this hotel is perfect.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, great location - walk to Hilo town for sightseeing and shopping. Don't expect luxurious accommodations
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Old School Hawaiian Aloha n Charm..rooms Old yest comfortable n clean..Ill come back ..Staff Local ... sweet n helpful..Hilo Aloha
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

First but not Last stay visit

Quite neighbourhood within an easy walk into Hilo town area. Very eclectic and historic establishment. Respectful and courteous staff.
Stayed 5 nights in Jul 2024
Verified review

6/10 Okay

Very old hotel, basic rooms, ours had some good fans, a fridge, and was clean, could have used a couple more pillows, and there was no hot water. Walking distance from old Hilo.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Have gone there for many years. Staff is great. Facility needs lots of work.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The accommodation was comfortable with a nice little breakfast offered also. Unfortunately the wifi didn't work in the downstairs room I was in but worked fine up in the lobby area.
Stayed 2 nights in Aug 2024