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Reviews of Hotel Sunroute Hikone

3 out of 5
Hotel Sunroute Hikone
9-14, Asahi-machi, Hikone, Shiga

Reviews

8.4

Very Good

Rating 10 - Excellent. 116 out of 304 reviews" "
Rating 8 - Good. 124 out of 304 reviews" "
Rating 6 - Okay. 52 out of 304 reviews" "
Rating 4 - Poor. 7 out of 304 reviews" "
Rating 2 - Terrible. 5 out of 304 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Yan Kwong

Traveled with family
The room is too small.
Stayed 2 nights in Apr 2024

8/10 Good

Benjamin

Stayed 1 night in Dec 2023

10/10 Excellent

Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff and the breakfast staff were all very kind and patient with me.
Stayed 1 night in Nov 2023

10/10 Excellent

Dane, Poughkeepsie

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Moeko

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

NACIYEMINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

6/10 Okay

Naoko

Traveled with family
Liked: Cleanliness, staff & service
Clean room and had basic amenity as a hotel. Convenient location -close to the station and shops.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, basic, but clean and spacious enough for a single room.

8/10 Good

Shinji, Riverside

Liked: Cleanliness, staff & service, amenities
A typical Japanese business hotel but clean and quiet.
Stayed 1 night in Oct 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with a lovely view of the castle. I’d definitely make this my first choice again.
Stayed 1 night in Mar 2020
Response from Takahata on 2020/5/3
Thank you very much. looking forward to seeing you coming again.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Hikone Business Trip
Great location. Typical Japanese businessman’s hotel. Great breakfast.
Stayed 2 nights in Nov 2019
Response from 高畑 on 2019/11/29
ご投稿ありがとうございます。 満足頂きましてありがとうございます。 またのお越しを心よりお待ち申し上げます。

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, friendly staff, near Hikone station. Free bicycle is also available. I would like to stay here again when I am back to Hikone.
Stayed 1 night in Nov 2019
Response from 高畑 on 2019/11/21
ご投稿有難うございます。 またのお越しをお待ち致しております。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 1 night in Aug 2019
Response from 高畑 on 2019/8/18
ご投稿ありがとうございます。 またのお越しをお待ち致しております。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019
Response from Takahata on 2019/5/7
ご投稿ありがとうございます。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to shops n station. Very clean n staff excellent. Could do with updating n firmer pillows
Stayed 19 nights in Mar 2019
Response from 高畑 on 2019/5/3
ご投稿ありがとうございます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Takahata on 2019/5/3
ご投稿ありがとうございます。

8/10 Good

James Chong Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
It was a comfortable stay at the hotel so conveniently located next to the Kanazawa JR station.
Stayed 1 night in Nov 2018
Response from Takahata on 2018/12/3
Thank you.

8/10 Good

CHUN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to JR station
Nice hotel, very very near to the JR station. Cross the road is a big supermarket, very convenient. The room is a bit small but is is Japan standard. Breakfast is a Japan style set not buffet. Surprisingly, the complimentary coffee at lobby is good.
Stayed 3 nights in Nov 2018
Response from TANI on 2018/11/14
Thnak you so mouch!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hikone trip
Great location. Wonderful breakfast.
Stayed 1 night in Oct 2018
Response from Takahata on 2018/10/23
Thank you.

8/10 Good

C, SF

Liked: Staff & service, property conditions & facilities
close to JR train station for convience
typical set up, room size in Japan tourist hot demand area but there is no "non-smoking room" choice makes us try to minimize the time staying in the room (through hotel did some smoking treatment, but that helps was limited)
Stayed 2 nights in Mar 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Close to the station, good location, friendly staff

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Dawn, Michigan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend a stay here!
Great location and facilities. Very close to train station & short walk to castle and Lake Biwa.
Stayed 1 night in Sep 2017

8/10 Good

Masaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Eve, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to Hikone Station
Great staff, convenient location. This was a good place to stay to visit friends in Hikone, and its proximity to the train station made it easy to visit Kyoto and Nara. The staff was really nice and super helpful. They helped me ship my suitcases to the airport.
Stayed 6 nights in Jun 2017
Response from TANI on 2017/7/9
Thank you for choosing our hotel! I am glad to be of service to you. When you come back to Japan, please come and visit! We are all looking forward to seeing you again. Best Regards.

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located very close to the train station, less than a five minute walk. We booked a twin room which was okay for a short stay. Room was clean and well maintained. The AC thermostat was difficult to program due to all instructions being in Chinese characters. The room was typically small and crowded with little room to put luggage. Overall it is a good place to stay if your are not spending much time in the room.

8/10 Good

Roger, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The location is excellent as it is easy to find and only 800 metres from the Station. There are good local restaurants there too. Very efficient checkin and good room but as usual very small.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Staff didn't help me to find unagi restaurant
Everything was fine, except I wanted to find an unagi restaurant and the hotel staff said at last they cannot help me, so I had to use google maps instead.
Response from Takahata on 2016/10/13
Thank you for your accommodation. We look forward to again Coming.

10/10 Excellent

Thomas, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great castle
Hotel close to the station. Have some souvenirs in the hotel, pretty nice when you (still) have some spare in your luggage. The Hikone castle is great. All the surrounding is nice to look at. Accessible from Kyoto, Fukui or Nagoya. I won't recommend more than a day.

8/10 Good

Ken, hong kong

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Hikone.
The hotel is clean and near Hikone Station, within 3 minutes walking distance and 10 minutes to Hikonr Castle. The hotel staff is very polite and helpful.
Response from Takahata on 2016/10/13
Thank you very much. We look forward to again Coming.

8/10 Good

Iuniu

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

けんいち

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

澄

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

マサル

Liked: Cleanliness, staff & service
バスが少し狭いかな。
Stayed 1 night in Apr 2024

8/10 Good

たかゆき

Business traveler
Liked: Cleanliness
気持ちよく宿泊できました。
Stayed 1 night in Mar 2024

6/10 Okay

カズヒロ

Liked: Cleanliness, staff & service, property conditions & facilities
こちらのミスで喫煙にしていましたが、素早く禁煙に変更してくださり、気持ちよく過ごすことができました。ただし、エアコンの室外機の音でしょうか、ずっと低周波の音が聞こえて来るのはいかがなものかと思いますが。
Stayed 1 night in Mar 2024

8/10 Good

なおひろ

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

たくみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
過ごしやすかった
Stayed 1 night in Feb 2024

8/10 Good

たかこ

Liked: Cleanliness
Disliked: Staff & service
清潔感があり朝食もお膳で健康的な お食事で他パンやおかわりなど自由で 満足でした。静かでゆっくりできる雰囲気！ シャワーもヘッドが今流行りに切り替え られていて女性はテンション上がりますね。 又利用します。
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
シャワーノズルの変更は不快
シャワーが普通のタイプからマイクロバブルの ミラブル？に変わり節水には良いかも知れないが水圧も下がりシャワーの快適性が全く無くなり残念。
Stayed 1 night in Jan 2024

10/10 Excellent

ヨシコ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ひでき

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
風呂場で、カーテンを濡らしてしまい床が濡れてしまい、あしふきも濡れてしまい、交換をお願いしたら快く交換してもらえた。感謝
Stayed 1 night in Dec 2023

2/10 Terrible

ともゆき

Stayed 1 night in Dec 2023

8/10 Good

コウイチ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

つよし

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Yasuaki

Liked: Cleanliness, staff & service
駅近で彦根城までも近く、観光、出張での利用には最適だとおもいます。 また周辺には商業施設もあるので、食事や買い物にも便利でした。
Stayed 2 nights in Nov 2023

8/10 Good

SAU LAI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Yasuyoshi

Stayed 1 night in Nov 2023

8/10 Good

SAU LAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023