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"We loved the room we got with the private onsen on the balcony, well worth it. The dinner that we had in the private dining room was amazing, so much variety and they were smaller portions which was nice so we could try everything without being too full. The breakfast wasn’t for us, it was Japanese style and while there was a lot of variety, it included a lot of things that were picked and had vinegar on them which wasn’t for us that early in the morning. The other Onsen they have on the property are also very nice. We really enjoyed the outdoor one in the garden area, and watching the sunrise on the rooftop one was breathtaking. They do alternate the days on which men and women can use these onsen so you may want to double check what is available before you leave stay so you’re not disappointed, or just ensure your room has the onsen with it. The room did feel a bit dated, and when the heat was on this awful musty smell blew out of it. The area around the fridge also smelt musty. Other than that the bathroom had great amenities, and you are provided with your own onsen towel as well. "

"They were very attentive and kind, the shuttle was very convenient to go from and to the the train station, the food was amazing and the views and facilities were gorgeous, will definitely come again"

"The room was clean, staff was kind, the onsen in the room was nice and private"

"Safe. Clean. "

"This place was cool, and had an emphasis on Americanism, with President roooms including a JFK room. It was really nice to experience! We noticed lot of school kids stayed in the hotel, probably for the American historical context, or that it was just right by one of the main train stops. Either way, the people in this area are all so nice and friendly, way more thab the big city of Tokyo. Genuinely enjoyed our stay around this place, and there's a ton of food options nearby, including a giant mall. The room we stayed in was pretty big, and the hotel staff are very helpful! Definitely reccomend staying here to explore the area, and to go visit Otsu and Koka Ninja House which isnt far from this hotel."