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"The hotel is very well situated near to the train station and it’s very pretty! The room is a very good size and it was clean! The onsen was also pretty so we had no trouble spending 15 minutes alone in our separate baths (1 for men and another for women). The staff were also extremely friendly and the free sake, plum wine and tea in the evening was a pleasant surprise "

"Room was excellent in size and cleanliness. Staff was also very courteous and helpful most of the time. The dining room staff was outstanding. The one major faux pas was that my misplaced her walking cane somewhere in the hotel during our initial check in. We were staying for four nights but the cane was not found. However, two days later, we received an email indicating they had located the cane. The message did not indicate where the item was located but we were leaving Japan in two days so that notification was of no consequence. I tried to respond to their message but was not able to do so in English, although the message from the hotel was written in both Japanese and English. "

"Room is spacious. Osens have similar temperature, not particularly appealing."