「The property was infested with roaches. We arrived in the room and immediately found one in our bed. We then opened the refrigerator and found more. Upon asking for a refund the staff stated “it was better than it had been” implying that the bugs we did see were once upon a time more rampant at the establishment. We were offered another room and found 6-10 more crawling along the walls in the hallway. This is when we became adamant that we leave and receive a full refund.」