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海洋赫曼努斯飯店的評分

5 out of 5
海洋赫曼努斯飯店
Marine Drive, Walker Bay, Hermanus, Western Cape

評論

9.4

好極了

10 分，有夠讚；159 則評論中有 119 則" "
8 分，不錯哦；159 則評論中有 33 則" "
6 分，一般般；159 則評論中有 4 則" "
4 分，不太好；159 則評論中有 3 則" "
2 分，很糟糕；159 則評論中有 0 則" "

9.8/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

Le

喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful Views and professional hospitality.
於 2024 年 4 月住了 2 晚
Michel Bouic 於 2024年5月9日回覆
Dear Le. Thank-you for staying with us and for your wonderful rating. We do hope you return to The Marine Hotel for another memorable stay. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Albert

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was an outstanding stay at a wonderful stylish place overlooking the sea.
於 2024 年 5 月住了 2 晚
Michel Bouic 於 2024年5月9日回覆
Dear Albert. Thank-you for staying with us and for your wonderful rating of a perfect score. We do hope you return to The Marine Hotel for another memorable stay. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Harvey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous staff, Fabulous location, Fabulous hotel. Can’t fault it !!
於 2024 年 4 月住了 1 晚
Michel Bouic 於 2024年5月9日回覆
Dear Harvey. Thank-you for staying with us and for your wonderful rating of a perfect score. We do hope you return to The Marine Hotel for another memorable stay. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Justin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful stay
Charming stay at The Marine where all the staff were so friendly and helpful.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Bruce

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service so friendly and helpful !
於 2024 年 2 月住了 1 晚
Michel Bouic 於 2024年2月17日回覆
Dear Bruce. Thank-you for your wonderful feedback received. We look forward to welcoming you back in the near future. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
short break in Hermanos
Just an absolutely lovely hotel right in the centre of hermanos. Staff excellent in both restaurants or spa
於 2024 年 1 月住了 2 晚
Michel Bouic 於 2024年2月17日回覆
Dear MichaelThank-you for your wonderful feedback received. We look forward to welcoming you back in the near future. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

M Mickael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Une extraordinaire étape à Hermanus. Un hôtel tellement remplit d’histoire ….un personnel aux petits soins. Bref ……extraordinaire! Tout est beau !!!!!! Nous avons été un peu déçu par le restaurant qui n’est pas à la hauteur de l’établissement ( aucune saveur dans nos 2 plats principaux ) bien que l’entrée ( la bisque était extra ). Mais nous en gardons un merveilleux souvenir !
於 2024 年 1 月住了 1 晚
Michel Bouic 於 2024年2月17日回覆
Dear M MickaelThank-you for your feedback received. We will continue to strive for perfect in our restaurant offerings and hope when you return you notice the improvements. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Kim

喜歡：整潔度、員工素質和住宿環境和硬體
Great hotel to stay in Hermanus.
We booked this location thinking we were going to see the whales but got it wrong. They have moved on after October/November and we went early December. Having said that we are really pleased that we stayed in Hermanus for a few nights. It is a beautiful place and a world away from Cape town. The Marine is a delightful hotel with fantastic food, a nice quiet pool area and a short walk from many restaurants and shops. We had a lovely room although we did not pay extra for a sea view. Since there were no whales to see that was fine.
於 2023 年 12 月住了 3 晚
Michel Bouic 於 2023年12月24日回覆
Dear KimThank-you for your wonderful feedback received. We are delighted that you had such an enjoyable stay with us. We look forward to your return stay with us in the near future.Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Wendy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Despite a few issues Michel, General Manager, went out of his way to ensure we had a wonderful time at the hotel. His team clearly enjoy being at the hotel and ensuring everyone is having a great time and helping out with any queries or reservations. Ensure you take a trip to Creation for the wine tasting which is memorable. We will return for Whale watching next year.
於 2023 年 12 月住了 3 晚
Michel Bouic 於 2023年12月24日回覆
Dear WendyThank-you for your feedback received. It was our pleasure having you stay with us and we very much look forward to your return stay with us during our whale season.Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Donna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel and grounds - larger than average rooms with very comfortable beds and great views of the ocean. 5 minutes walk to town centre for all restaurants however hotel food was very good too. Pool area and spa wonderful too !
於 2023 年 11 月住了 4 晚
Michel Bouic 於 2023年11月17日回覆
Dear Donna. Thank-you for your feedback received. I am delighted that you had a lovely stay with us. We look forward to welcoming you back in the near future. Warm regards, Michel Bouic, General Manager

8/10 不錯哦

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Fantastic location, good ambience, top breakfast, but not as good as same group hotel Plettenberg. Nice old buildings, but need more maintenance. “Tired” and old noisy windows kept me awake in nights , because of strong winds. Staff tried to fix, but no luck. Same reason wind made it gold in the room. Still very good and memorable stay.
於 2023 年 10 月住了 3 晚
Michel Bouic 於 2023年11月17日回覆
Dear Mark. Thank-you for your feedback received. My apologies for the disturbance that the noisy windows made during the windy evenings. We have and will be giving these original Sash windows attention and hope to find a more long term solution. We will work even harder on the upkeep of this historic building to ensure that it always looks its best. I am pleased that you still enjoyed your stay with us. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Anna Rita

於 2023 年 10 月住了 1 晚
Michel Bouic 於 2023年11月17日回覆
Dear Anna. Thank-you for your 10 out of 10 rating. We look forward to welcoming you back in the near future. Warm regards, Michel Bouic, General Manager

4/10 不太好

Kylie

於 2023 年 9 月住了 1 晚
Michel Bouic 於 2023年10月3日回覆
Dear KylieThank-you for staying with us at The Marine Hotel. I am saddened that my team and I were not able to meet your expectation during your recent stay with us. We would very much like to improve on where we failed. Please do feel free to contact me on gm@themarine.co.za so that I can hear your concerns and action where we need to improve. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Leslie，St Maarten

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything about the property was immaculate. The staff are superb. Definitely recommend the hotel.
於 2023 年 9 月住了 1 晚
Michel Bouic 於 2023年10月3日回覆
Dear LeslieThank-you for your feedback received. We are thrilled that you found the hotel to be immaculate and that you gave praise to the staff. We look forward to your return visit to The Marine. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Beate Maria

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great location, nice rooms, good breakfast, staff very friendly. They also have a great spa, had a fantastic massage there. I would go back in a heartbeat.
於 2023 年 9 月住了 2 晚
Michel Bouic 於 2023年10月3日回覆
Dear Beate MariaThank-you for your lovely feedback received. I am delighted that your thoroughly enjoyed all that The Marine has to offer. From our location, to our rooms, the food served, our amazing staff and the relaxing Spa. We look forward to your return visit in the near future. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

J

於 2023 年 8 月住了 1 晚
Michel Bouic 於 2023年10月3日回覆
Dear JThank-you for your feedback. We are delighted that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to The Marine, Hermanus. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Naomi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Michel Bouic 於 2023年10月3日回覆
Dear NaomiThank-you for your feedback. I am delighted that you have an enjoyable stay with us. Warm regards, Michel Bouic, General Manager

10/10 有夠讚

Warren

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Service is fantastic, they make you feel so special, room is immaculate with lovely little touches like a hot water bottle in your bed at night.
於 2023 年 7 月住了 6 晚

8/10 不錯哦

Pearl

於 2023 年 6 月住了 1 晚

10/10 有夠讚

keith

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was 5 star
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Ann

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Lovely property deserving of every accolade from the moment of check in , when we were offered hot towels for our faces and honey lemon rooibus tea. Rooms were plush, the staff was very attentive without hovering. Both the complimentary breakfast and our fabulous dinner were 5 star.
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Steven

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect location
Great hotel in a perfect location
於 2023 年 2 月住了 1 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quality hotel
We came away for two nights to be close to the beach and within easy drive of the two wine valleys - Elgin and Hemel en-Arde. The welcome by hotel staff was superb and we thought highly of the Pavilion Restaurant. The sea view room was well appointed and we loved the high quality bed linen.
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Ana L C

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚

8/10 不錯哦

Mark

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very nice stay. Only reason for staff rating was 1 individual. Almost seemed as though they intentionally put us in the least desirable room ( the hotel was 3/4 empty )even though we booked a sea view luxury suite, we got a partial view on the 1st floor. When I mentioned it was quite noisy above us, another member immediately moved us upstairs to a great room. Don’t get me wrong, except for 1 hiccup, this is a very nice place, with killer views, and very good food. (Also, right next to shops and restaurants).
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Ian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A lovely hotel with friendly staff and a perfect location for a Hermanus stay and we were able to see whales from the grounds of the hotel

8/10 不錯哦

Moira

喜歡：員工素質、住宿環境和硬體和客房舒適度
Marine Hermanus,
We loved our room it was small but very comfortable, the issue we came upon was that there were peanuts on the floor when we checked in, we spoke to reception who then spoke to housekeeping who must have picked up the peanuts as we didn't find them when we came back to the room. The hotel is our favourite in Hermanus, and the upgrading of the rooms are an absolute positive enhancement to a fabulously positioned hotel.
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Sylvia

於 2022 年 8 月住了 2 晚

10/10 有夠讚

Peter

於 2022 年 6 月住了 4 晚

10/10 有夠讚

Rosalind，Cape Town

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location of this historic hotel is magnificent, on the cliff edge high above the sea. It has wonderful views of Walker Bay and is very accessible to the town centre. The staff and service are excellent. We loved our charming room. The interiors are beautiful, the main lounge has been redecorated and is stunning. We loved having breakfast outside in the front of the hotel with sea views. Excellent wifi, easy free parking. We would love to return and would recommend this hotel.
於 2022 年 6 月住了 1 晚

10/10 有夠讚

Barry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel and stunning location, no need to use the car, Hotel staff are fantastic, service is excellent and breakfast is superb, wish we could have stayed longer
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Karen

喜歡：整潔度、住宿環境和硬體和客房舒適度
Traditional charm
Hotel is utterly charming. Beautifully furnished, stunning views, amazing service. Truly first-rate.
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superb sea views from the front rooms.
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Riaan

於 2022 年 2 月住了 2 晚

10/10 有夠讚

Gabriel

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
My wife and I had the best time at the Marine hotel. It was a night away from the kids and we couldn’t have chosen a better hotel. The service was excellent and location was beautiful. We loved the pool and our room was perfect. We will definitely stay here again.
於 2022 年 2 月住了 1 晚

10/10 有夠讚

Anders

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 3 晚

10/10 有夠讚

Rico

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tolle Zimmer, eigener Pool mit warmen Wasser, Tidal Poll direkt vor dem Hotel im Meer als einzigartiges Erlebnis. Super Restaurant „Origin“ im Haus mit offener Küche.
於 2021 年 11 月住了 1 晚

10/10 有夠讚

JP

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 9 月住了 2 晚

10/10 有夠讚

MLB

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Whale of a time
Great place to stay. Very central. Walking distance to shops. Friendly staff and great meals.
於 2021 年 5 月住了 1 晚

10/10 有夠讚

JMB

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic old world charm.
於 2021 年 5 月住了 2 晚

10/10 有夠讚

Carlos

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Exquisite Experience
We were very impressed with this experience . Staff are very friendly and helpful . A special thank you to Lhonti who treated us as Royalty . Cleanliness of the hotel and room is 8 star . Our room was absolutely stunning .
於 2021 年 4 月住了 1 晚

10/10 有夠讚

Yaneshree

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel was fantastic and the staff was excellent from the security guard right to the person cleaning the rooms. Location is fabulous
於 2020 年 12 月住了 2 晚

10/10 有夠讚

Connie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Picture perfect
Amazing room and views.
於 2020 年 2 月住了 3 晚

8/10 不錯哦

J R

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Timeless Elegance
A truly first class hotel located in a perfect location overlooking the bay with lots of restaurants nearby. No whales this time of year but a great location during whale spotting season.
於 2019 年 11 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great rooms , location, restaurants a real classic hotell But the people at front desk need To give the guests A liitle bit moore attention .
於 2019 年 11 月住了 1 晚

8/10 不錯哦

Andrea，Milano

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
L’hotel si trova in ottima posizione, con una vista mozzafiato sull’oceano. Il personale è cordiale ed attento.
於 2019 年 10 月住了 1 晚

10/10 有夠讚

Janda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Oustanding
Outstanding food and service. Perfect location, you just don't want to leave the hotel. The warm pool on the cloudy day was marvelous.
於 2019 年 9 月住了 1 晚

10/10 有夠讚

Rowan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 2 晚