Find Luxury Hotels in Hendersonville, NC

"Clean room and towels everyday"

"I left a box floor fan when we checked out and didn't realize it until we got home. I called the hotel and told the front desk about the fan. She said she would check the room and call me back. I waited an hour and she never called me back. When i called back and asked about it she said it was not there. Of course it wasn't there because house keeping probably already cleaned the room. So something happened to my fan. It was only a 30 dollar fan but thats not the point. Someone got my fan that works there and didn't turn it in. So because of that we will not return to this location. Thank you for your time. Sincerely Michael Harkey. PS. We stayed in room 106 for 4 nights from 3/12/25 thru. 3/16/25."

"Very good for the price! Full hot breakfast, very convenient parking. Anything you need near by and a lot within walking distance. We were surprised to see a full mexican restaurant entrance from the hotel lobby! We enjoyed late night drinks and chips and queso. "

"I had just sold my home, packed up the moving truck, and were headig to our new location the next morning. Went to check in and and was told you can't stay here, even though I had paid through Expedia. The reason I was a local and they can not allow locals to stay there. Don't ever book here. So I had to sesrch for another place for my family of 5 to stay"

"Can’t even begin to say what a horrible experience this hotel was. Our room safety lock on door was broken - hallways were dimly lit, the staff was very unhelpful. When we tested the door lock they sent a janitor to “unlock” the door with a screwdriver. The pool was dirty, hot tub was not working, the ice machine looked like it had some sort of nasty leakage. The list goes on. We cancelled our reservation after being denied another room and left. They said Expedia would issue the refund. Expedia claimed the hotel was the only one who could approve the refund. The hotel lied and said there were “no issues” & that the booking was completed & successful. Outright lies. It took over 2 months to get a refund and we got it ONLY by filing a claim through our bank. Never, ever again with this hotel or chain! "