Holiday Inn Hefei City Center by IHG

4.0 star property
Travelers find tranquility at this Shushan hotel through rejuvenating spa treatments, indoor pool relaxation, and peaceful garden strolls

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Best Western Premier Hotel Hefei provides an upscale retreat experience in Shushan. Guests can unwind with soothing massages or explore the serene garden. Three on-site restaurants serve Japanese cuisine and other options for breakfast, lunch, and dinner.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
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About this property

Holiday Inn Hefei City Center by IHG

  • Upscale family-friendly hotel located in Shushan
  • An airport shuttle, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Hefei City Center by IHG. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
  • You'll also enjoy perks such as:
    • An indoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
    • Express check-out, express check-in, and babysitting (surcharge)
  • Room features
  • All 476 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Sofa beds and free cribs/infant beds
    • Bathrooms with bidets and shower/tub combinations
    • Flat-screen TVs with DVD players
    • Mini fridges, coffee/tea makers, and desks

Similar properties

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 90 for adults and CNY 90 for children
  • Airport shuttle fee: CNY 25 per person (one-way)
  • Airport shuttle fee per child: CNY 25.00 (one-way), (from 3 to 18 years old)
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Holiday Inn Hefei City Center by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Holiday Inn Hefei City Center by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Hefei City Center by IHG?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Holiday Inn Hefei City Center by IHG?

Check-out is at noon.

Does Holiday Inn Hefei City Center by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 25 per person applies.

Where is Holiday Inn Hefei City Center by IHG located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Dashu Mountain National Forest Park and Hefei Shushan Martyrs. Anhui University and Hefei Botanical Garden are also within 3 mi (5 km).

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.6

Location

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

No curtain to block the sunshine in the morning. So you will wake up by 5 am because of the sunshine. Apart from that, everything else are wonderful!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Gene

Liked: Staff & service, room comfort

Wifi problems for foreigners

I’ve stayed here many times, but something has changed with their wifi access. It’s set up to take your cell number and send an access code by text. Unfortunately, the system only accepts Chinese cell phone numbers. I tried explaining this to the desk manager, but it wasn’t being understood. If you stay here, be prepared to have someone come to your room with their Chinese cell phone in order to get you online, or just stay at Crown Plaza next door and skip the hassle.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

强烈推荐

房间整洁很大,装修很新,前台服务很热情,自助早餐很美味
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Chun

Disliked: Room comfort
冷氣不是很冷 還要借電風扇
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

so-so place

hotel is pretty old, the setup of the loft is not as good as I had thought. the ceiling for the upper level is very low. with the bathroom and sink being on the upper floor of the loft make things very inconvenient. breakfast is so-so. A/C in the room is very loud. but the price is not bad.
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best for the price

This is my 2nd time stay in best Western premier in Hefei. For the price I spent, it has all things I need. Highly recommended.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best for the price

Stayed full 2 weeks in early June. At least 4 star quality of hotel. There is Crowne Hotel in the next, but you have to pay much higher costs. For the given price, this would be the best in Hefei. All clean facility and friendly staffs, and easy to find English speaking helpers. Breakfast is great, and even I tried the same hotel restaurant for dinner buffet, which is way worth for their price. Food area is very close, 5 min by walk. close to Hefei center and not much traffics. Highly recommended.
Stayed 10 nights in May 2018
Verified

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is nice

It was ok. The pool was closed but they gave a free dinner to try to make up for that. the cable tv also went out... but it came on later on that evening
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice hotel

This hotel has a couple of good restaurant, the breakfast buffet has a variety of food to select, stuffs are friendly, room is clean and tide, very quite area, the room can overview the city.
Stayed 1 night in Jan 2018
Verified

8/10 Good

Renton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the loft concept. But the corridors of the hotel is dark and sometime looks unsafe.
Verified

10/10 Excellent

best buy in tow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a great place to relax

It is near shopping area where starbucks and bank of china and other foreign restaurants are. The room had an up and a downstairs so if youhave kids they can watch what they want and go to sleep when they want upstairs. 2 tvs... 2 beds.. 2 bathrooms... The breakfast wad awesome. Wifi was good but not as fast as it was when i stayed at hilton hefei. The business center was under construction bbut the wifi in the lobby was stronger than in the room . Pool was nice... it was lukewarm or cool, not warm... the airin the room was kindof polluted and they should have air purifiers for people with kids. the room was veery nice and looked dignified except for the stained up carpet which needs buffed and extracted or replaces. Except those small things, it was nice and in a good area
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房間很特別

樓中樓的房間很特別,有別於一般飯店的室內空間,有一種非常自在的感覺。 畢竟一個人住,空間太大反而特別空曠。這樣的空間會覺得剛剛好
Verified

8/10 Good

MingTe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨,服務很好,餐點也很好,推薦!!
Verified

8/10 Good

Jinseok

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Jeonggoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Verified

8/10 Good

CHIENLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Verified

8/10 Good

HENG-CHUN

Liked: Cleanliness, property conditions & facilities, room comfort
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

WAN TING

Liked: Cleanliness, staff & service, room comfort