Is The Regency Hotel Hatyai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Regency Hotel Hatyai?

Self parking is free at this property.

What time is check-in at The Regency Hotel Hatyai?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Where is The Regency Hotel Hatyai located?

Located in Downtown Hat Yai, this hotel is within a 10-minute walk of Mitraphap Samakee Hospital and Lee Garden Plaza. Central Department Store and Sangthong Witthaya School are also within 10 minutes. Hat Yai Railway Station is 14 minutes by foot.

The Regency Hotel Hatyai Reviews, Deals & Photos 2025

10/10 Excellent

Abdullah

2023/1/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good stay.

Stayed 1 night in Dec 2022

8/10 Good

maheantharan

2024/1/7

Liked: Cleanliness, amenities

No comment

Stayed 1 night in Jan 2024

6/10 Okay

Tam

2023/12/25

Liked: Staff & service

Disliked: Property conditions & facilities

The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.

Stayed 3 nights in Dec 2023

6/10 Okay

Seng Tuck

2023/1/5

8/10 Good

NURHAZIMAH

2022/12/13

Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

2019/12/9

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Dec 2019

6/10 Okay

ravi - wasana

2019/9/25

Stayed 1 night in Sep 2019

4/10 Poor

Chan

2019/9/18

Disliked: Cleanliness, staff & service, property conditions & facilities

The lift is too small, cleanliness is below expectation.

Stayed 3 nights in Sep 2019

4/10 Poor

AngieTan

2019/9/18

Disliked: Cleanliness, property conditions & facilities

Location is ok, but the room is not to the standard. cleanliness is below expectation.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

2019/9/7

Liked: Cleanliness, staff & service

Overall pleasant experience

Stayed 3 nights in Aug 2019

10/10 Excellent

Mohd

2019/8/20

Liked: Property conditions & facilities, room comfort

MUST TRY.

AVERAGE. SAFE.COMFORT

Stayed 2 nights in Aug 2019

6/10 Okay

Wilson, Penang

2019/8/18

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....

Stayed 2 nights in Aug 2019

8/10 Good

Ming

2019/7/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

2019/7/29

Disliked: Amenities, property conditions & facilities

Location. Place feels dead, no activity at all. Better convert to service apartment.

Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

2019/6/25

Liked: Cleanliness, property conditions & facilities, room comfort

3d 2nights vacation with family

vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

2019/6/10

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Stayed 4 nights in May 2019

8/10 Good

Vimala

2019/4/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful

Stayed 1 night in Mar 2019

4/10 Poor

Wendy Gaik Lan

2019/4/1

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse expectation

The overall only the location is fine then other ,the worse is the kettle the bottom of kettle full of rust.

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

2019/3/30

Can stay for holiday

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

2019/3/29

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

2019/3/27

Disliked: Property conditions & facilities

Broken lift doors needed to be fixed.

The doors for one of the two (2) old lifts were spoiled and did not open automatically and safely. They needed to be pushed open when we arrived at the lobby or at our floor. We did not feel safe in this lift. Apart from the lift, everything else was good enough for us.

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

2019/3/4

Disliked: Property conditions & facilities

Good location but Room is bad

Location is good but too old for the room and not worth for the price we paid.

Stayed 1 night in Sep 2018

4/10 Poor

Roniyo

2019/1/14

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old hotel. Bathroom sink leak causing at floor. Maintenance failed to attend to our request for repair until we return at night & then advised that he could not repair. Receptionist was reluctant to our request to change room but finally did it after repeated request. Won't want to stay at this hotel in future.

Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

2018/12/27

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

2018/12/26

Liked: Cleanliness, property conditions & facilities, room comfort

Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor

Stayed 2 nights in Dec 2018

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