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"Got to the hotel....the Indian guy said I have a handicap room? Do I want to switch? I said sure he said he upgraded to a king... I'm like great. Got to the room it smelled a dead body.. the fan was blasting so I know they know the room stinks. It was a dirty wet, old carpet. Anyway I felt sorry for the hotel. It must have been amazing at one point. The view of the capital is breathtaking. Everything else sucked. "

"This is a motel for Section 8. People were hanging out as if they lived there. In parking lot, in lobby, in hallways, smoking outside the front doors, and I dont mean cigarettes. Unsavory sctivities in parking lot. The room itself was clean. I saw no issues. I booked this hotel due to walking distance to the local concert venue. This is not a good enough reason to book this hotel."

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"Had an awful room on the top floor that only had one window that was maybe 2’ x 2’ big. It’s not like the hotel was sold out so I’m not sure why they put me in what was a glorified closet. I was exhausted and just didn’t have the energy to complain."

"Everything was perfect especial the conection to the Arena."

"room was clean and smelled great, staff was nice and polite, breakfast was excellent and it was plenty of parking all in all a great stay"

"We only stayed one night but the place is very run down. Probably why it was so cheap. The beds creak when you move. The door to the bathroom in our room didn’t close all the way or lock. The staff was friendly enough and we didn’t have any issues while there. "

"Breakfast was excellent. Mo who was working his second day and Christine took great care of us. We are big coffee drinkers and we never had to ask for refills. They anticipated everything. Gretchen at the front desk is an exceptional welcoming person to your establishment. She went above and beyond to make everything comfortable for us. We had a challenging morning and from the time we walked in to check in, Gretchen had us relaxed and ready to start our weekend away. "

"Parking was med, alot of people hanging around couldn't park near our door. Room was clean but in awful conditions. Great for 1 night stay. "