「We were very discouraged when checking in. We arrived 16 min early for check in and were told the room was not ready. That was totally fine, we knew we were early and it might not be possible. However, we waited until 3:12pm and decided to go back in since check in was at 3:00. We were told that our room wasn’t ready. They said that when reserving through Expedia, they had a certain block of rooms that they saved for those customers, and that they weren’t ready yet. When asked why check-in...
「We were very discouraged when checking in. We arrived 16 min early for check in and were told the room was not ready. That was totally fine, we knew we were early and it might not be possible. However, we waited until 3:12pm and decided to go back in since check in was at 3:00. We were told that our room wasn’t ready. They said that when reserving through Expedia, they had a certain block of rooms that they saved for those customers, and that they weren’t ready yet. When asked why check-in...
Frank L