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「Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and...

「The room is clean and tidy. Shower and bath tab water pressure is good, hot water does not need to wait too long. The reception is petform well. 」

「很乾淨，早餐好吃，但是就是房間有點小」

「De hade vad man kunde förvänta sig av ett 5-stjärnigt hotell; fina och rena rum, tillmötesgående personal etc. Personalen ger jag ett extra plus till. Trots språk barriären så visades jag till dit jag skulle och väntade på mig tills de försäkrat sig om att det är rätt.」

「员工训练有素，嘘寒问暖，主动协助，非常好的住宿体验」

「正常五星級酒店水準。 但我覺得酒店可以做得更好及裝修一下。」

「hotel location is not good, not convenience, poor traffic 」