Located in a bustling area, New Ambassador Hotel offers modern comforts with an airport shuttle and coworking spaces. Connect to free in-room WiFi, unwind at the bar or grab a bite at the restaurant. Previous guests praise the helpful staff.
Located in Harare, New Ambassador Hotel is near theme parks. The area's natural beauty can be seen at Harare Gardens and National Botanic Gardens, while Zimbabwe Museum of Human Sciences and National Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Harare Sports Club or Royal Harare. Visit our Harare travel guide
88 Kwame Nkrumah Ave, Harare
What's nearby
African Unity Square
3 min walk - 0.3 km
Eastgate Centre
5 min walk - 0.5 km
Harare Gardens
7 min walk - 0.6 km
Fife Avenue Shopping Centre
14 min walk - 1.2 km
Harare Sports Club
2 min drive - 1.6 km
Getting around
Harare (HRE-Harare Intl.)
13 min drive
Restaurants
Urban Heartbeat
12 min walk
Wild date bar
18 min walk
The Book Cafe
17 min walk
Nando's
9 min walk
Parkview Brasserie
7 min walk
About this property
New Ambassador Hotel
Property highlights
Consider a stay at New Ambassador Hotel and take advantage of an airport shuttle, dry cleaning/laundry services, and a bar. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A roundtrip airport shuttle (surcharge), a reception hall, and a TV in the lobby
1 meeting room, a front-desk safe, and coworking spaces
Concierge services, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 72 individually furnished rooms feature thoughtful touches such as bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with deep soaking tubs and free toiletries
TVs with satellite channels
Balconies, electric kettles, and daily housekeeping
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Piano
TV in common areas
Family friendly
Laundry facilities
Living room
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
538 square feet of conference space
Business center
Coworking space
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
More
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Deep soaking bathtub
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Desk
Individual decor
Individual furnishings
Living room
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 20 per person (one-way)
Airport shuttle fee per child: USD 10 (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare
Frequently asked questions
Is New Ambassador Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at New Ambassador Hotel?
As of 2026/3/13, prices found for a 1-night stay for 2 adults at New Ambassador Hotel on 2026/4/2 start from NT$4,163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at New Ambassador Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at New Ambassador Hotel?
Check-out is at 10 AM.
Does New Ambassador Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.
Where is New Ambassador Hotel located?
Situated in Harare, this hotel is within a 10-minute walk of African Unity Square, National Gallery of Zimbabwe, and National Art Gallery. Harare Gardens and Eastgate Centre are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
New Ambassador Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.4
Location
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 29 out of 86 reviews
10 - Excellent
29
Rating 8 - Good. 28 out of 86 reviews
8 - Good
28
Rating 6 - Okay. 17 out of 86 reviews
6 - Okay
17
Rating 4 - Poor. 8 out of 86 reviews
4 - Poor
8
Rating 2 - Terrible. 4 out of 86 reviews
2 - Terrible
4
Reviews
10/10 Excellent
INNOCENT
2024/11/4
Near office, good local food.
INNOCENT
Stayed 2 nights in Oct 2024
6/10 Okay
Everson
2023/9/28
Liked: Staff & service
Disliked: Cleanliness
Good experience
Great location within city center affording access to all facilities and places.
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Convenient for our meetings. A bit disappointed in food service and timing. Internet connections not convenient.
Average older rooms
Good housekeeping service
Gerrit
Stayed 1 night in Oct 2024
6/10 Okay
Jason P
2024/12/7
Disliked: Property conditions & facilities
A very expensive breakfast at $28, though it is possible to order individual things for less. Shower head at about a meter high and didn't really work. Dated, but not terrible.
Jason P
Stayed 3 nights in Dec 2024
8/10 Good
Wilson
2024/6/19
Liked: Cleanliness, staff & service
Disliked: Amenities
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
A dresser in the room that has a broken handle tore my £390.00 Charles Tyrwhitt suit trouser. I then discussed very politely with Amanda(one of their senior staff) that someone will get cut by that same drawer handle if they do not attend to it. I also showed Amanda that they were coackroaches in the room which she saw. In addition, i showed her that the shower was full of mold and gnats, which she also saw. She then escalated the matter to her superior, a heavily built man who was courteous and apologetic. He promised to relay the matter to the hotel manager who was away on the morning i checked out. They promised to get back to me on Monday 4 November 2024 but they never did.
Hôtel très bien situé, ils ont répondu à mes courriels pour les transports, excellent rapport qualité/prix. Ils m’ont référé le nom d’un chauffeur sécuritaire pour la visite du Great Zimbabwe et les peintures rupestres de Domboshawa. L’hôtel est situé entre deux magnifiques parcs.
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Spencer
Stayed 1 night in Oct 2021
8/10 Good
Nanji-Taswa
2021/10/8
Liked: Staff & service
Staff very friendly and helpful
Nanji-Taswa
Stayed 2 nights in Oct 2021
6/10 Okay
Brett
2021/9/11
Liked: Staff & service, room comfort
For the price was good
Needs some tlc
But was pleasant
Hot water for shower was attended to asap
Friendly staff
Buffet for 20usd was way to much for std home cooked meal
I loved the old but beautiful feel of the hotel. I thoroughly enjoyed my stay. Bravo Zulu to all the staff, especially the Gentle Sir who fed us Kudu meat.