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Sunway Hotel Hanoi

4.0 star property
Hotel with free parking, near Hoan Kiem Lake

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Photo gallery for Sunway Hotel Hanoi

Reception
Lobby sitting area
Lobby sitting area
1 bedroom, minibar, in-room safe, desk
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin City View

1 bedroom, minibar, in-room safe, desk

Deluxe Twin City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 6.94 Ping (23 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King City View

Deluxe King City View | 1 bedroom, minibar, in-room safe, desk

Deluxe King City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 6.94 Ping (23 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 6.94 Ping (23 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, minibar, in-room safe, desk

Superior King Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 6.94 Ping (23 square meters)
  • Sleeps 2
  • 1 King Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double/Twin Superior (2Ad+1Ch)

  • Sleeps 3

Double/Twin Superior

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

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Property amenity

Sheraton Hanoi Hotel

Tay Ho
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 418 reviews
The price is NT$3,564
NT$4,119 total
includes taxes & fees
Jul 5 - Jul 6
Sheraton Hanoi Hotel
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About the neighborhood

Map
19 Pham Dinh Ho Street, Hai Ba Trung District, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 12 min walk - 1.0 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 2.2 km
  • Thang Long Water Puppet Theatre - 3 min drive - 2.2 km

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Phố Núi Coffee - ‬2 min walk
  • ‪Coffee Tú - ‬1 min walk
  • ‪Nấm Việt - ‬1 min walk
  • ‪Lotteria - ‬2 min walk
  • ‪Cora Cafe - Hòa Mã - ‬2 min walk

About this property

Sunway Hotel Hanoi

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Opera House, Sunway Hotel Hanoi provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Restaurant, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and coffee/tea in the lobby
  • A porter/bellhop, tour/ticket assistance, and smoke-free premises
Room features
All 143 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, Japanese, Vietnamese

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The price is NT$3,546
NT$4,022 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 1998
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 450000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 87 per vehicle (roundtrip)
  • Rollaway bed fee: USD 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Hotel Sunway
Hanoi Sunway
Hanoi Sunway Hotel
Hotel Hanoi Sunway
Hotel Sunway Hanoi
Sunway Hanoi
Sunway Hanoi Hotel
Sunway Hotel Hanoi
Sunway Hotel Hanoi Hotel
Sunway Hotel Hanoi Hanoi
Sunway Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Sunway Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunway Hotel Hanoi?

Self parking is free at this property.

What time is check-in at Sunway Hotel Hanoi?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Sunway Hotel Hanoi?

Check-out is at noon.

Does Sunway Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 87 per vehicle applies.

Where is Sunway Hotel Hanoi located?

Located in Hai Ba Trung, this hotel is within a 15-minute walk of Hai Ba Trung Temple and Hanoi Opera House. Hoan Kiem Lake is 0.9 mi (1.5 km) away. Hanoi Railway Station is 28 minutes by foot.

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Sunway Hotel Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 206 reviews
Rating 8 - Good. 96 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 0 out of 206 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

Good hotel slightly off the beaten track. Excellent service and breakfast. Quiet rooms. Good lifts. Very attentive staff
Stayed 5 nights in Nov 2024

10/10

Room was spacious and clean. Easy access and friendly reception.
Stayed 1 night in Dec 2023

10/10

Excellent services
Stayed 9 nights in Sep 2023

10/10

The staff is extremely friendly and accomodating. I went straight to the hotel after my arrival in Hanoi. It was 11:30 am, so I was just trying to store my luggage until it was time to check-in which is at 2, but they were able to let us check-in at 11:30 am which was amazing. The room was also clean.
Stayed 2 nights in Dec 2024

8/10

Easy to sleep
Stayed 1 night in Sep 2022

10/10

I would give more than five stars if it allowable. I forgot all my passport and documents in the safe and walked out of hotel after checked out. Hotel associates contacted me to my cellphone then inform me that my passport and other document were found and are ready pickup at front desk, I am really appreciated their excellent customer services.
Stayed 2 nights in Sep 2023

8/10

Staff pleasant. Rooms comfortable and good size. Did not eat any food or drink at the hotel. Male member of staff at check in not as warm and welcoming as expected. Sauna: water in wooden bowl very dirty. I had to clean very well wooden bowl and spoon before using, they need replacing. Remember to ask housekeeping to clean the fitness area including sauna and steam room. I would stay at this hotel again.
Stayed 1 night in Jan 2023

8/10

シャンプー派ありましたが、コンディショナーがなかった。　コンディショナーもつけてもらえるとうれしい。　特に女性はコンディショナー必須です
Stayed 2 nights in Apr 2025

10/10

欧米お客様多いで、朝飯時間は混む時ある、バイキング料理で、美味しいかったです。
Stayed 6 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Hyggelig personale. Litt lenger unna byen, men kort å gå eller lett å få tak i Grab! Stort og fint rom.
Stayed 3 nights in Dec 2024

10/10

Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

静か洋風外資ホテルであり、旧市内エリアのため、昔の町風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024

10/10

静か洋風外資ホテルで、旧市内ため、昔の風景を見られるおすすめ宿です。
朝飯バイキング
Stayed 3 nights in Jul 2024

8/10

グッド
Stayed 2 nights in Jun 2024

8/10

Stayed 1 night in Mar 2024

8/10

Stayed 2 nights in Jan 2024

4/10

Stayed 6 nights in Dec 2023

8/10

Stayed 1 night in Dec 2023

8/10

buona permanenza, personale molto gentile e servizievole. Unica cosa da ridire, la camera non aveva una poltrona o divano, lo spazio per quelli era lasciato vuoto. In ogni caso, se guardiamo il prezzo, veramente conveniente, non si puo' proprio chiedere di piu', vista l'esperienza molto buona del soggiorno
Stayed 4 nights in Aug 2023

10/10

髭剃りを用意してほしいです
Stayed 1 night in Aug 2023

6/10

廊下のBGMが室内まで聞こえるぐらいやかましい。本来はあるはずのバスマットやナイトガウンがない日があった。
Stayed 6 nights in Aug 2023

10/10

Stayed 1 night in Aug 2023

10/10

Stayed 4 nights in Jun 2023