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Hanoi Media Hotel and Spa

4.0 star property
Central hotel with a full-service spa connected to a shopping center in Hanoi

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Photo gallery for Hanoi Media Hotel and Spa

Exterior
Business center
Family Room, Balcony | 1 bedroom, memory foam beds, free minibar items, in-room safe
Lobby sitting area
Meeting facility
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | 1 bedroom, memory foam beds, free minibar items, in-room safe

Junior Suite, Terrace

Highlights

Terrace
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
  • 10.59 Ping (35 square meters)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, memory foam beds, free minibar items, in-room safe

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 6.97 Ping (23 square meters)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, memory foam beds, free minibar items, in-room safe

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
  • 10.59 Ping (35 square meters)
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | 1 bedroom, memory foam beds, free minibar items, in-room safe

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
  • 10.59 Ping (35 square meters)
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, City View

1 bedroom, memory foam beds, free minibar items, in-room safe

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout drapes/curtains
Memory foam bed
Rainfall showerhead
Private bathroom
  • 10.59 Ping (35 square meters)
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬2 min walk
  • ‪Funky Monkey - ‬1 min walk
  • ‪Chè số 8 Cầu Gỗ - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

Upscale hotel near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Media Hotel and Spa provides a terrace, dry cleaning/laundry services, and a business center. Indulge in a manicure/pedicure, a body treatment, and a massage at ME Spa, the onsite spa. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Luggage storage, a front-desk safe, and massage treatment rooms
  • An elevator, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hanoi Media Hotel and Spa include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and computers.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Media Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Media Hotel and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Media Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Media Hotel and Spa located?

Located in Old Quarter, this spa hotel is steps from The Old Quarter Gallery, Hoan Kiem Lake, and Thang Long Water Puppet Theatre. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 22 minutes by foot.

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Hanoi Media Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 219 reviews
Rating 8 - Good. 47 out of 219 reviews
Rating 6 - Okay. 15 out of 219 reviews
Rating 4 - Poor. 6 out of 219 reviews
Rating 2 - Terrible. 2 out of 219 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great and very accommodating to our needs.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful to us
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter. Walkable to many sights, dining and shopping
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Farideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Stayed 6 nights in Mar 2025

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Stayed 1 night in Mar 2025

8/10 Good

Xavier

Liked: Cleanliness, staff & service
Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan Medina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at good location, staff is very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with good hospitality. we had great stay and the hotel staffs made our days in Hanoi great one.
Stayed 3 nights in May 2024

10/10 Excellent

Thinh

Liked: Property conditions & facilities
Very good
Stayed 3 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Disliked: Amenities
It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Hanoi. Wonderful staff
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended due poor room quality

Hotel was in bad condition, the rooms was old and not updated. Extremely moisture condition making the stay uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go To Hotel when in Hanoi

Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024

10/10 Excellent

moua

Liked: Staff & service
Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
Stayed 1 night in Nov 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024

8/10 Good

Huonc

Liked: Cleanliness, staff & service
Room was clean and spacious for old town!
Stayed 2 nights in Mar 2024

10/10 Excellent

KA KEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. A lovely place to stay, very convenient for shopping and eating around there. Great time !
Stayed 2 nights in Dec 2023

8/10 Good

Nobuaki

Liked: Staff & service
It's nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Welcome Hotel

When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Stayed 2 nights in Mar 2024