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Reviews of Babylon Premium Hotel & Spa

3.5 out of 5
Babylon Premium Hotel & Spa
5-7 Hang Hom, Hoan Kiem, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, confortable and very nice staffs.
Stayed 1 night in Feb 2024

8/10 Good

Hon

Liked: Cleanliness, staff & service, property conditions & facilities
Ease of walking around old quarters Nice for especially short stay The Spa might need some improvement
Stayed 2 nights in Dec 2023

10/10 Excellent

PETER

Stayed 1 night in Oct 2023

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Great , warm , friendly and extremely helpful staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with friendly and helpful staff. Modern and spacious room with great facility.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/10 Poor

Tung

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great hotel for your stay in Hanoi. It is conveniently located. The staff is friendly and incredibly helpful. The breakfast is delicious with so many options. The rooms are clean and comfortable. We could not have asked for more. Thank you for a really great stay!
Stayed 3 nights in Feb 2020
Response from Henry Le - Hotel Manager on 2020/2/10
Dear sir Or Madam , Thank you very much for your very nice stay and for your very kind sharing your experiences with others on this site .we all love to hear that you found our staff is very friendly and incredible helpful with very delicious breakfast. All your compliment words is making our passion to try all our best for wonderful services. I do hope very much to welcome you back to our Babylon Premium hotel and spa on very soon no distance future. Wish you both all the best Babylon Premium hotel service team