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Mercure Hangzhou Qianjiang
4.0 star property

Art Deco Hangzhou hotel in Qianjiang New Town with free parking

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May 2024

Mercure Hangzhou Qianjiang

Photo gallery for Mercure Hangzhou Qianjiang

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Mercure Hangzhou Qianjiang

7.8

Good

Popular amenities

  • Breakfast available
  • Gym
  • Laundry
  • Air conditioning
  • Parking included
  • Housekeeping

Check out the area

52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020
  • Popular LocationLongxiangqiao Station5 min drive
  • Popular LocationExpo Center Station9 min drive
  • Popular LocationQianjiang Century City Station13 min drive
  • Popular LocationHangzhou East Railway Station15 min drive
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Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 7 Ping (23 square meters)
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 7.25 Ping (24 square meters)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, River View

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 10 Ping (33 square meters)
  • River view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 10 Ping (33 square meters)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
  • 10 Ping (33 square meters)
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, River View

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 10 Ping (33 square meters)
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Hangzhou

Mercure Hangzhou Qianjiang is located in Qianjiang New Town, a neighborhood in Hangzhou, and is near a metro station. Wulin Square and Broken Bridge are notable landmarks, and some of the area's popular attractions include Hangzhou Botanical Garden and Song Dynasty Town. Wushan Night Market and West Lake are two other places to visit that come recommended.

What's nearby

  • Wushan Night Market - 4 min drive
  • West Lake - 5 min drive
  • Wulin Square - 7 min drive
  • Broken Bridge - 7 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Citizen Center Metro Station - 7 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 18 min drive

Restaurants

  • 星巴克 - 6 min walk
  • 禾绿回转寿司 - 20 min walk
  • 笼太仔 - 1 min walk
  • 星巴克 - 5 min drive
  • 德克士 - 2 min drive

About this property

Mercure Hangzhou Qianjiang

Upscale hotel near Wushan Night Market
Located close to Wulin Square and Hangzhou Tower Shopping Mall, Mercure Hangzhou Qianjiang provides a shopping mall on site, a coffee shop/cafe, and a garden. The onsite restaurant, Cui Yuan, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and free newspapers
  • A 24-hour front desk, a water dispenser, and a front-desk safe
Room features
All 162 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, children's books, and coffee/tea makers

Languages

Chinese (Mandarin), English

Sustainability

Sustainability practices

Change of towels on request
Water dispenser
Reusable cups
No plastic coffee stirrers
No plastic drinking straws
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; CNY 69 for adults and CNY 69 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cui Yuan

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • Baby toys
  • Children's books
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 52 floors
  • Art Deco architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 69 for adults and CNY 69 for children
  • Laundry fee: CNY 200 per stay
  • Service fee: CNY 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Hangzhou Qianjiang Hotel
Mercure Qianjiang Hotel
Mercure Qianjiang
Mercure Hangzhou Qianjiang Hotel
Mercure Hangzhou Qianjiang Hangzhou
Mercure Hangzhou Qianjiang Hotel Hangzhou

Frequently asked questions

Is Mercure Hangzhou Qianjiang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hangzhou Qianjiang?

Self parking is free at this property.

What time is check-in at Mercure Hangzhou Qianjiang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hangzhou Qianjiang?

Check-out is at noon.

Where is Mercure Hangzhou Qianjiang located?

Located in Qianjiang New Town, this hotel is 2.7 mi (4.4 km) from Wushan Night Market and within 6 mi (10 km) of West Lake and Wulin Square. Broken Bridge and Hangzhou Tower Shopping Mall are also within 6 mi (10 km). Citizen Center Metro Station is 7 minutes by foot and Chengxing Road Station is 15 minutes.

Mercure Hangzhou Qianjiang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay, would go again
the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Stayed 1 night in Dec 2019

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awful customer service
I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
Stayed 4 nights in Dec 2018

4/10 Poor

Joe, London

Disliked: Cleanliness, property conditions & facilities
The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Stayed 4 nights in Nov 2018

8/10 Good

Chee Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Did not meet my expectations
Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Stayed 2 nights in Oct 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Views
Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Stayed 2 nights in Oct 2018

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
出乎意料的好,风景特别赞,然后价格很便宜,超高性价比
Stayed 2 nights in Oct 2019

2/10 Terrible

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

youngsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019